Tim Hortons
1 Capstone Ln, Huntsville
(705) 788-1414
Recent Reviews
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Soupl was not enough substance, too liquidly.
Atmosphere: 5
Food: 3
Service: 5
Usually good but the one guy pushed the coffee into my hand so hard that the coffee went all over my hand. All he said was “Oh!” Between 10:10am and 10:15am on November 1st.
Tim Hortons with the most beautiful view. I got tea, can't really go wrong.
Atmosphere: 5
Food: 5
One of the better managed Tim's I have seen. Clean, quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Donut
Why is your espresso machine broken everyday? Very concerning for a coffee joint
Always up to Tim Hortons high standards
Atmosphere: 5
Food: 5
Service: 5
The one server here Anne is just the nicest person to ever deal with! I get the most pleasant "good morning George" every morning I go in! This is my favourite tim Hortons in the area
Atmosphere: 5
Food: 4
Service: 5
This is the best Tim Hortons I’ve ever been to and I’ve been to a lot of Tim
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Veggi wrap
Hash browns
Sea salt wedges
Bagels with cream cheese
Kid-friendliness: Staff is friendly and responsive
Wheelchair accessibility: Automatic doors with fully working condition
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Donut
Roomy dining area with great views and a fireplace. Mix of booths and table & chairs. Very efficient service! The drive-thru is very popular early morning.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They said their espresso machine wasn't working ..
This is a coffee shop...seriously
Place going down hill
Atmosphere: 3
Food: 2
Service: 1
Very quick,mostly accurate.Sometimes due to the drive thru speaker it is hard to understand the staff.
Wheelchair accessibility: Very accessible,Disabled / family washroom is clean and spacious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Donut
A Canadian classic
Atmosphere: 5
Food: 5
Service: 5
Now Ive worked in customer service my whole life, and the service at this particular Tim Horton is by far the most unorganized and unprofessional one in Huntsville. We ordered 2 sausage farmers wraps and a plain bagel with 2 strawberry jams. Pretty simple right. Like can’t go wrong. Well just wait. First the wraps were wrong, and they asked/accused us we ordered the wrong one????? We used the app to use the discount and the receipt which WE had to provide them said 2 sausage farmers wraps. So not only did they make us feel like we did something wrong, saying “you ordered the wrong thing” , KNOWING we didn’t, they go behind the desk and talk as a “team” to discuss what to do??? THE WRAPS ARE WRONG?! Look at the receipt???? It was insane. Just offer quality service and say “I’m so sorry yes I do see here you order so and so and we will fix the situation” it turned into a pointing finger event. WOW. Totally wasn’t necessary. And EXTREMELY unprofessional. We just wanted what we ordered. They lied and made it a situation when it did not need to be one. Please train your staff and remeber the Customer Is Always Right. At least try to give them the benefit of the doubt. Pathetic.
Atmosphere: 1
Food: 3
Service: 1
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