POOR MANAGEMENT - staff without hairnet, beard net and even hats preparing sandwiches/bowls.
Visited restaurant at 430pm Sunday.
Manager or supervisor doesn't do their job properly.
Staff too busy to take orders too.
Anne Dance
Staff couldn't speak english clearly and I had to repeat myself multiple times. I got a sandwich that tasted bland and I ended up throwing it out as it was inedible. When I brought this to their attention, they then spoke a different language behind the counter the entire time which made me uncomfortable and I didn't know what they were saying. I am finding this at many On-route Tim Hortons. I am now making an effort to avoid these locations.
Nauman Khan
The service is very slow, possibly due to a lack of staff. As a customer, I didn't appreciate the long wait. Even when ordering online, by the time you receive your food, it doesn't taste as good as you would expect. While the quality of the food is acceptable, the wait time is definitely a drawback.
Super Min
Food are tasting so hard and soappy. Worst service ever, they don't even listen to your order and manager are so rude. Must avoid this Tim Horton.
Atmosphere: 1
Food: 1
Service: 1
Thanh Dinh
Waiting to long
Atmosphere: 4
Food: 4
Service: 3
suman Chennuru
Not bad
Atmosphere: 4
Food: 4
Service: 4
Ale A
I had an egg muffin, Timbits and a coffee. The service was fast, and the food good. The guy at the desk very friendly.
Atmosphere: 5
Food: 5
Service: 5
Bob Erwin
Very disappointed that they discontinued the grilled cheese panini. It's difficult to find a place in Smiths Falls that makes them.
Atmosphere: 5
Food: 4
Service: 5
Elsantoski Gatzen
Only one person in sales. So we had to wait a long time
POOR MANAGEMENT - staff without hairnet, beard net and even hats preparing sandwiches/bowls.
Visited restaurant at 430pm Sunday.
Manager or supervisor doesn't do their job properly.
Staff too busy to take orders too.
Staff couldn't speak english clearly and I had to repeat myself multiple times. I got a sandwich that tasted bland and I ended up throwing it out as it was inedible. When I brought this to their attention, they then spoke a different language behind the counter the entire time which made me uncomfortable and I didn't know what they were saying. I am finding this at many On-route Tim Hortons. I am now making an effort to avoid these locations.
The service is very slow, possibly due to a lack of staff. As a customer, I didn't appreciate the long wait. Even when ordering online, by the time you receive your food, it doesn't taste as good as you would expect. While the quality of the food is acceptable, the wait time is definitely a drawback.
Food are tasting so hard and soappy. Worst service ever, they don't even listen to your order and manager are so rude. Must avoid this Tim Horton.
Atmosphere: 1
Food: 1
Service: 1
Waiting to long
Atmosphere: 4
Food: 4
Service: 3
Not bad
Atmosphere: 4
Food: 4
Service: 4
I had an egg muffin, Timbits and a coffee. The service was fast, and the food good.
The guy at the desk very friendly.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed that they discontinued the grilled cheese panini. It's difficult to find a place in Smiths Falls that makes them.
Atmosphere: 5
Food: 4
Service: 5
Only one person in sales. So we had to wait a long time
Atmosphere: 3
Food: 3
Service: 1
Your normal Tim Hortons.
Atmosphere: 3
Food: 3
Service: 4
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Unique experience, best vanile cream I've ever tried!!!
Kaley she is very good and very cooperative
Service: 5
Nice place to stop !
Atmosphere: 5
Food: 5
Service: 5
Fast and very good restaurant
Atmosphere: 5
Food: 5
Service: 5
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