A&W Canada

500 Eagleson Rd, Kanata
(613) 254-5992

Recent Reviews

Sort by
Lei Zhang

very clean location.

Atmosphere: 5

Food: 4

Service: 5

Kenneth Go

sharuti, naya, anmol all had good customer service, very polite and helpful. recommend this location. 10/10

Atmosphere: 5

Food: 5

Service: 5

Lawrence Petrie

Surprisingly nice. Even have a fireplace.

Atmosphere: 5

Food: 5

Service: 5

Kenneth Gourlay

Really nice staff and well prepared breakfast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Hashbrown

Jim Humphrey

Food presentation - very good;
Egger, hash browns - too greasy,
Wanted milk instead of coffee - extra charge was full price of milk instead of minor differential charge as at competitor outlets. Does not encourage children to get the nutrients they need from milk.

Atmosphere: 3

Food: 3

Service: 5

Sandra Sbardella

All food was cold. All tables were dirty

Atmosphere: 1

Food: 1

Service: 3

Rochelle Walters

We enjoy popping to our local a&w. Its close to our house as well as very clean and the staff are friendly. Its in a gas station but the seating area is closer to the back.

Atmosphere: 4

Food: 5

Service: 5

Mackenzie Roussel

Good service but a little disorganized we’ve. Coming to get my order

Atmosphere: 3

Food: 3

Service: 3

Shane Seabrook

Sharuti went above and beyond to make our experience great at this A&W location. Food is always delicious. Best A&W I have been to.

Atmosphere: 5

Food: 5

Service: 5

Scott Hoffman

Still relatively cheap especially with breakfast.

Atmosphere: 4

Food: 4

Service: 4

Krishna Shah

This experience was completely unacceptable. I very clearly mentioned NO egg and NO meat-related sauces in my order and even confirmed with staff that everything would be eggless. Despite this, my order was served with egg mayonnaise.

This is not a small error – it is a serious violation of food safety and customer trust. When a customer specifies dietary restrictions, they must be respected without exception. To assure me that the food was eggless and then still include egg sauce (mayo) shows a complete lack of care, training, and quality control.

For a brand of A&W’s reputation, this level of negligence is shocking. Customers rely on your staff to follow instructions, especially when it involves dietary and ethical choices. This incident (Order #17937, today) is proof that your current processes are failing, and it raises serious doubts about the safety of your food handling overall.

I expect immediate accountability and proper corrective action to ensure this does not happen to anyone else.

Atmosphere: 2

Food: 2

Service: 1

Yongchang Huang

The service is awesome.

Atmosphere: 5

Food: 5

Service: 5

David Castillo

Great customer service! Me and my business partners go here often and we always get service from Shaurti, Deepika, Sukhbee & Chintan! 10/10 recommend

Atmosphere: 5

Food: 5

Service: 5

Jass Mehto

⭐️⭐️⭐️⭐️⭐️
Excellent service and very professional staff. Special thanks to Deepika, Pawan, and Kiran for their helpful and friendly support. Really appreciate it!

Atmosphere: 5

Food: 5

Service: 5

PRiBz

I usually don't eat at this location. My wife and I ordered separate combos. My wife first and paid for hers. I ordered mine and the girl tries to charge me for 2 combos. I said I ordered a single combo. She said she (my wife) ordered one too. So I said 1 combo for me please and continued to argue with her as she didn't understand. She's looking at me like I'm dumb or something. My wife said I just paid for mine and had to hand her the receipt. The girl then charges me for one combo and doesn't apologize or anything. It was hands down the worst made burger I have ever had from AW. And for $16. What a joke and a rip off. Teach your employees the basic understanding of English. And teach them how to make a burger worth coming back for. I won't be what a joke this franchise has turned into.

Atmosphere: 1

Food: 1

Service: 1

Loading...