So excited that Kim is here. Worth the drive from Orleans. Amazing service and Vanhoutte chocolate raspberry is back! So excited!
Atmosphere: 4
Service: 4
Jessica Lowery-Green
You should probably let paying customers use the bathroom when you’re serving drinks.
Angele Whissell
I love this coffee shop with all the different flavors of Keurig
Atmosphere: 5
Service: 5
Shiori Kubo
Ordered coffee beans in September with a promised delivery period of 26 to 60 days. Still haven't received the items. Contacted the company in November, and the owner's response was arrogant, entitled and unprofessional. Instead of addressing the overdue delivery, they suggested a different delivery option for tracking.I was told to wait 90 days for international delivery, but the items never arrived. Multiple attempts to contact the company went unanswered. The owner multiple times called me by the name from my email address, despite different names on the order, display name and the sign-off name. When I brought it up, the owner dismissed it and told me not to use that email address.I paid in advance for the items, but the company failed to fulfill its duty and yet no refund. The most disgusting part my experience is the owner’s entitlement.
Maha Adel
The store is fine but I'm giving it 1 star because they wouldn't let a toddler go to the washroom just because her dad didn't buy anything.So inhumane and gross.
Raymond Abou Assali
My two year old daughter needed to go to the washroom . I walked in asking to use her toilet . Was told it was for customer only . She clearly saw that my toddler needed to go. I understand it’s just for customers but if u see a toddler needing to go youd think they would allow this. Especially when I have been a customer in the past
Scott Crouse
No matter how good your coffee is I will now be avoiding your products. If you are going to wrap your vans in your advertising you might not want to be driving dangerously, over 30km's above the speed limit, tailgating, passing unsafely and in the middle of intersections and aggressive driving. Your driver on Bank St, North of Vernon @ 4.30pm on 23 Aug made sure that at least 25 drivers are aware of your company for all the wrong reasons, almost causing a variety of accidents and almost taking the rear off my car. Given you have no posted email address to contact about this incident, here you go. Time to remind employees about being a brand ambassador.
Omar
1 star for service. I guess I’ll be ordering my items from Amazon.
Suzanne McIntosh
We often shop here for syrups and whole-bean coffee. Great selection and customer service.
Taylor Smith
One of your drivers almost caused multiple accidents on the 417. Heading towards kanata.
Never been to the store Was cut off by the company vehicle on hazelden road Then the driver proceeded To weave through traffic with 0 signals cutting others off as well Really professional image here
Connie Vowles
Always find a great assortment of coffee k cups. Great for stocking stuffers.
Salome Eastman
I placed a fairly large order (14 bottles of syrup) and they came damaged. There was very little protective packaging in the order, the box was soaked with syrup, sent many photos of each step of the unboxing and the fact that only four out of 14 bottles were still ok. Gave the paperwork from the shipping company regarding the damaged parcel. First off the owner wells rude and hard to deal with, accused me of bothering him, would not receive any phone calls through the store or cell. I had to continually contact and question before I received a partial refund (I suppose I should be satisfied that I received something) yet the owner/operator admitted he received complete compensation for the whole order from the shipping company, he refused to refund for any of the shipping that he was refunded for and only gave a partial refund for what wasn’t received. This process took over a week and I had to keep everything from the sticky box and broken, leaking bottles for days and had to take a photo of them before I could dispose of them, then the promised refund still took days to receive and it was less than it was supposed to be.Never never again!!! I would give negative or zero stars if I could!!
Ania K
Nice clean coffee supply store with friendly and helpful staff. I love Torani syrups and they have a decent selection to choose from, definitely my go-to for syrup supply!
Laura Herchel
I found this store online while I was trying to find Torani syrups. I was shocked when I saw just how many they carried in store! The lady working was very nice and friendly, and I felt safe shopping there as she was wearing a mask. Overall a great experience and I will be back!
So excited that Kim is here. Worth the drive from Orleans. Amazing service and Vanhoutte chocolate raspberry is back! So excited!
Atmosphere: 4
Service: 4
You should probably let paying customers use the bathroom when you’re serving drinks.
I love this coffee shop with all the different flavors of Keurig
Atmosphere: 5
Service: 5
Ordered coffee beans in September with a promised delivery period of 26 to 60 days. Still haven't received the items. Contacted the company in November, and the owner's response was arrogant, entitled and unprofessional. Instead of addressing the overdue delivery, they suggested a different delivery option for tracking.I was told to wait 90 days for international delivery, but the items never arrived. Multiple attempts to contact the company went unanswered. The owner multiple times called me by the name from my email address, despite different names on the order, display name and the sign-off name. When I brought it up, the owner dismissed it and told me not to use that email address.I paid in advance for the items, but the company failed to fulfill its duty and yet no refund. The most disgusting part my experience is the owner’s entitlement.
The store is fine but I'm giving it 1 star because they wouldn't let a toddler go to the washroom just because her dad didn't buy anything.So inhumane and gross.
My two year old daughter needed to go to the washroom . I walked in asking to use her toilet . Was told it was for customer only . She clearly saw that my toddler needed to go. I understand it’s just for customers but if u see a toddler needing to go youd think they would allow this. Especially when I have been a customer in the past
No matter how good your coffee is I will now be avoiding your products. If you are going to wrap your vans in your advertising you might not want to be driving dangerously, over 30km's above the speed limit, tailgating, passing unsafely and in the middle of intersections and aggressive driving. Your driver on Bank St, North of Vernon @ 4.30pm on 23 Aug made sure that at least 25 drivers are aware of your company for all the wrong reasons, almost causing a variety of accidents and almost taking the rear off my car. Given you have no posted email address to contact about this incident, here you go. Time to remind employees about being a brand ambassador.
1 star for service. I guess I’ll be ordering my items from Amazon.
We often shop here for syrups and whole-bean coffee. Great selection and customer service.
One of your drivers almost caused multiple accidents on the 417. Heading towards kanata.
Restaurantji Recommends
Never been to the store Was cut off by the company vehicle on hazelden road Then the driver proceeded To weave through traffic with 0 signals cutting others off as well Really professional image here
Always find a great assortment of coffee k cups. Great for stocking stuffers.
I placed a fairly large order (14 bottles of syrup) and they came damaged. There was very little protective packaging in the order, the box was soaked with syrup, sent many photos of each step of the unboxing and the fact that only four out of 14 bottles were still ok. Gave the paperwork from the shipping company regarding the damaged parcel. First off the owner wells rude and hard to deal with, accused me of bothering him, would not receive any phone calls through the store or cell. I had to continually contact and question before I received a partial refund (I suppose I should be satisfied that I received something) yet the owner/operator admitted he received complete compensation for the whole order from the shipping company, he refused to refund for any of the shipping that he was refunded for and only gave a partial refund for what wasn’t received. This process took over a week and I had to keep everything from the sticky box and broken, leaking bottles for days and had to take a photo of them before I could dispose of them, then the promised refund still took days to receive and it was less than it was supposed to be.Never never again!!! I would give negative or zero stars if I could!!
Nice clean coffee supply store with friendly and helpful staff. I love Torani syrups and they have a decent selection to choose from, definitely my go-to for syrup supply!
I found this store online while I was trying to find Torani syrups. I was shocked when I saw just how many they carried in store! The lady working was very nice and friendly, and I felt safe shopping there as she was wearing a mask. Overall a great experience and I will be back!