Burger Factory
780 Eagleson Rd unit c2, Kanata
(613) 599-4545
Recent Reviews
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Veggie burgers was great
Atmosphere: 5
Food: 5
Service: 5
Cheeseburger was delicious as were the fresh cut fries. Also the whole place is immaculately clean. Thank you will def stop in again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
I wanted a burger that was spicy and the employee suggested me Nashville hot and i went for that one.
Honestly i expected it to be better, the burger was looking good but it was sour in taste and i think that they dip the chicken in some sauce, but the sauce was too much it was all over my hands and the tray.
The tornado fries were okay. But i expected them to be better.
You can try the other patties maybe that are good but the one i tried was nothing near to what i expected.
Atmosphere: 5
Food: 2
Service: 2
First the good: the burger was amazing, definitely in the top three for best I've had. We got the juicy Lucy and it was a delight. It was just the right amount of juicy and saucy and cheesy and I would happily get it again.
The bad was the poutine. Poutine has cheese curds, not grated mozzarella. There were a few cheese curds thrown in but it was mostly mozzarella. Also not enough gravy but that's a personal taste. Curious to try other sides but that poutine is to be avoided.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Juicy Lucy
The Worst Food Quality & Customer service i have ever seen ,, Almost they have stolen my Money , try to Avoid it ,,
Atmosphere: 1
Food: 1
Service: 1
We use to go often times there, food, burgers ، services...good. this last time, fries were too BAD, extremely Ugly, no taste, nothing....despite that ...when i spoke with the manager he responded me he's aware & knows that potatoes have some issues, automatically the fries won't be at the right customers expectation...despite these facts he serves them
Atmosphere: 2
Food: 1
Service: 2
delicious yummy??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
Went during half price event, so i understand the service being slower due to volumes, but i gotta say the burger was just alright - burger was a bit dry. The bun was pretty good too
Atmosphere: 4
Food: 3
Service: 4
Tasty and delicious burgers. We went for the promotion with the family and everyone enjoyed.
Atmosphere: 5
Food: 5
Service: 5
At the burger shop rn and loved it very welcoming
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So far, horrible experience. Placed my order at 6:09pm, still sitting waiting for my order at 6:59. Just wondering if we are going to hit the one hour mark before we have our food. This had better be the best burgers we've ever had. Based on waiting time alone, not a chance in hell I'll be back here. Good burgers or not.
Atmosphere: 2
Service: 1
Recommended dishes: Cheeseburger Combo
45 minutes for fast food is terrible and reflects poorly on management.
I would not recommend this location or come here again.
Not asked any questions about how I'd like my burger gives the just a number vibe.
Atmosphere: 2
Food: 3
Service: 3
Had a cheese burger there and it was good, with decent pricing. Would definitely buy again.
One thing I wanted to say as part of my review was that as I was waiting for my food, the owner stepped in with an irate customer. I couldn't pin down their specific complaint, but I think it was worth noting that the owner handled the situation with a lot of grace and patience. Customer service is a dying art and I saw him doing his best in a difficult situation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
Amazing burgers and very friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service, i visit here today night with my family and enjoy my food , food and customer service is very good and staff is also very friendly and understanding. Specially girl on cash counter helps me alot to choose a perfect meal for me or my family. Higher recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juicy Lucy, Cheeseburger Combo
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