Dairy Queen Grill & Chill
499 Terry Fox Dr #110, Kanata
(613) 254-5736
Recent Reviews
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I can only describe their burgers as "meh". They're edible, but they're usually dry and a bit on the chewy side.
Atmosphere: 3
Food: 3
Service: 4
Food was delicious and statistics over the last few years have been consistently in that trend. Service was decent but was slightly slower then expected, atmosphere was crazy with a lineup going all the way outside of the store despite it being 13 Celsius. Always a great place to have a desert.
Dietary restrictions: Covered allergic reactions to tree nuts and peanuts
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Brownie Blizzard
Everytime I come to this specific location the staff always goes above and beyond. One instance I was having a rough day and the drive through girl totally made my entire day. And tonight I just went through with 10 minutes to go and the boys gave me the best chicken wraps ever. ? Just love this location. Thank you guys!
Nico is a great supervisor very caring and making sure all customers are happy
Atmosphere: 5
Food: 5
Service: 5
This location was not bad, service was good and fast compared with other DQs we've been to. The inside could be cleaner. It would be nice if they put more effort keeping their restaurant clean.
Atmosphere: 2
Food: 4
Service: 4
Ordered cheeseburger combo. While the burgers are good, fried are very salty. DQ is a good place for ice-cream.
Atmosphere: 4
Food: 3
Service: 4
Yeah, you will get awful very slow service.
And calling it slow?
Thats one hell of an understatement.
Dear lord, you can be the only customer in the store and it takes rhem forever to even take your order. Then, when you do, you still gotta wait longer.
I wish i was exaggerating...
Atmosphere: 1
Food: 2
Service: 1
I order two ice creams to a HOTEL and I get no spoons. What am I supposed to eat these with? My cupped hands? Turn your brains on.
Need management at night shift.
Atmosphere: 1
Food: 3
Service: 1
**%This review is related to DQ customer service**
Received a request from DQ to fill in a survey and earn 100 loyalty points for completion, following an order I placed.
Answered all questions in the survey 2 days after the date I ordered, and a week later, still have not received the 100 points. When I contacted DQ customer service, I am told they will look into it and get back to me. Their answer is that the survey needs to be completed within 3 days. Clearly whoever is looking into their customer relations needs to pay more attention.
This survey seems like a scam as they offer something and then don’t hold up to their end of the bargain. Disappointing!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Food is great when you actually recieve it in my case someone forgot to give the main part of my order to the Uber Driver. Writing this review only because this incompetence has happened more than once now from this location. I wouldn't order from this location using a delivery service. Very frustrating.
Atmosphere: 1
Food: 4
Service: 1
Love this DQ always friendly staff very quick to serve the orders.
The place is always busy when we go but the line flows quickly.
Parking: It is in a mall loads of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Ice Cream Cake, Chocolate Brownie Blizzard
I was wast the counter for a good 5 mins before anyone acknowledged we were here. It was not busy and the staff were talking at the back of the store.
Atmosphere: 2
Food: 3
Service: 1
This Dairy Queen locked their doors 2 hours before closed even thought their open sign was still up
Atmosphere: 1
Service: 1
This place is brutal. Just once, I'd like to get served through the window like a normal drive thru. They make you pull around front,
and someone brings it out when their shift ends.
Atmosphere: 1
Food: 1
Service: 1
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