Gong Cha Kanata
5114 Kanata Ave. Unit 3, Kanata
(613) 599-8664
Recent Reviews
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It really depends on luck. First time we got good drinks there. Second time I got bubble tea that the pearls were old. They were hard and stuck together. The third time I got a bubble tea for my son, and he had a diarrhea.
The place is small, which I get. The drink I ordered was SUPER GOOD. The workers speak so quietly you can't really hear them, no offense.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pearl
Clean establishment. Ordered a large and was given a regular size. The mistake was corrected and they apologized. Perhaps order at the kiosk on the side if you already know what you want, as the servers can get pretty busy making the drinks.
Great bubble tea place in the Kowloon strip mall area. Tea and prices are good. The seating area is a bit small but quiet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl
Overall, it was what we ordered and how it was supposed to taste like. The paper straws always throw me off, especially when having bubble tea. I was also not a fan of their cups it came in. They were a flimsy plastic cup, and mine cracked, which in turn ended up all over my and the car. I will say they were great when it came to fixing it. They gave me a new cup completely. Attention to detail is lacking, since the person before us got there, drink and left, but the lady behind the counter announced she forgot to add the sweetness and giggled... saying they hope the person comes back. . . . for first-time customers, this is not good, especially the giggling about it.
Atmosphere: 3
Food: 4
Service: 4
This place needs to find a better way for preparing orders. People that ordered after me were getting their orders before me. They were mixing up the cup order so it messed with the overall flow of people getting their drinks. To add, the cashier added a different topping than what I asked for.
Tbh I don’t know where to even start…I ordered a few time from them and sometime I always comes with no straw?. Like…ummm why tf would I drink boba without a straw ?
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Pearl
Have tried a ton of bubble tea places but Gong Cha is the one I consistently return to. Tons of fruit tea options, and I like the option of kanten jelly instead of regular pearls or coconut jelly. Milk teas are really good too, just wish they had cheese foam instead of milk foam which is more akin to a marshmallow type foam. Their brown sugar milk tea has a really nice caramelized flavour that I've only tasted before at Tiger Sugar. Overall my favourite bubble tea place, highly recommend mango milk tea, peach oolong, brown sugar pearl milk tea. Oat milk drinks also available which is nice to see
Food: 5
Service: 5
I ordered through the app, went to go pick up, but after arrival was told they didn’t get the order. They also told me that ordering through the app doesn’t work for that location? — even though the location appears on the app. OK. Would have been nice to know that ahead of time.
I like how they give sticker sets to kids. I didn't like how the tapioca pearls were dry & crumbly. If you get boba or no pearls, it'll be
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I like how they give sticker sets to kids. I didn't like how the tapioca pearls were dry & crumbly. If you get boba or no pearls, it'll be fine
Atmosphere: 5
Food: 4
Service: 5
Worst tea in town
Food: 1
This might be the best of the BEST Bubble tea, it is great, staff are friendly and the drinks are FANTASTIC. I would really reccomend this place and i love the Wintermelon Milk Tea With Grass Jelly :)
Atmosphere: 5
Food: 5
Service: 5
I love this place so much, and the staffs so polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, very nice staff. Highly
Atmosphere: 5
Food: 5
Service: 5
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