Law & Orders Kanata South

The food tasted great! Found this place after a Google search for gluten free options nearby. They offer gluten free buns and fries. Our super sensitive daughter had no reaction and loved her cheese burger and fries.

Dietary restrictions: This location has a dedicated fryer for their French fries which is great for keeping them gluten Free.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Cheeseburger, The Ringer

I called to ask about the price of the "Rhippo Challenge." After being told the price of $50 I asked if I could get the food without doing the challenge. I was told no I had to do the challenge. I brought up a hypothetical if I came in and ate one fry then brought the rest home. He then said, "Go to another location because I know you don't want to do the challenge." After asking why he finally said without the challenge the price is $70. He could have just started with that I would have understood. Probably going to pass on this place now because I was soured by the experience.

Service: 1

Went on a Sunday at dinner. They were clearly under staffed for the evening. The burgers were on the verge of burnt and were dry. On the bright side the fries were good.

Food: 2

Service: 2

Recommended dishes: Burger

Love the onion rings here. Ee also had the milkshake - it was good.

Atmosphere: 4

Food: 4

Service: 5

I’m a new customer, at first my friend ordered a burger for me and it was 100% delicious.
So I decided to try them out the next time, but unfortunately ever since that first burger, every single time was a complete disappointment.

Either they forget to put the sauce on, or the bun was all soggy drowned in pickle juice,
or worse the patty every time was dry like they were cooked by some sad heartbroken person.

This is my third time ordering, and I’ve been disappointed three times in a row since then, hoping it’s just an occasional bad experience. It continuously became worse and worse in the span of 2 weeks with my 3 orders in a row.

I don’t live far at all, so there’s no reason for the burger to be this dry like a cracker upon delivery. It’s clearly the cook’s fault.

You know it’s bad when the bun is the only thing nice about the burger because everything else in it was bad, and then even the bun became soggy this time.

Food: 1

Everything is fresh and delicious. We tried their new pub burger tonight and it has the best smokey BBQ sauce.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Burger, Cheeseburger, The Ringer

I work in the area and was a regular of this spot until recently.
It is clear that management are cutting every corner and it is affecting the food. I understand the restaurant business is a tough sell in general, but this is just poor management.
My colleague and I went last week and ordered each a chicken bacon wrap. They had signs posted saying they were removing tomatoes from menu items due to soaring costs. This removed a key ingredient to something like this, and the result was a few pieces of chicken on a bed of iceberg lettuce, soaked in sauce, with a tiny strip of bacon in the middle. It was super dissapointing, and the fact that I paid the same price for the menu item without an ingredient that would greatly improved the item i paid for is a huge disappointment.

If you can't think of something as simple as slicing the tomatoes thinner to get more out of each with the raised price, or upping the price to reflect the raised cost of your food. I'd think that would be more effective to keep your customer base satisfied than lazily removing an ingredient and giving a lame food experience for the same price.

Atmosphere: 3

Food: 1

Service: 4

Food quality has dropped significantly in recent months. It's ridiculous that they charge ~$20 a meal when what you get is worse than Harvey's.

Fries are frozen, and they don't change their oil often enough, resulting in really brown, mushy fries a lot of the time.

Burgers used to be great, but there's no way they're still 1/4 or 1/2 lb, they've gotten much smaller. They also no longer include tomatoes. Why? Price increase of the crates of tomatoes. Ok, fair enough, but why not just increase the price of the burger by like $0.50? Or better yet, decrease the price to account for the ingredients you're no longer getting!

Last thing I got was a spicy chicken wrap. Contents were meat, a little bit of shredded iceberg lettuce, and about a half cup of sauce, it was like I was drinking hot sauce. Honestly pathetic and disappointing.

Atmosphere: 4

Food: 1

Service: 4

Ordered delivery on a Saturday night. Forgot bacon on one burger. Poutine was soggy and gravy tasted burnt. Will not be ordering again from this location.

Atmosphere: 1

Food: 1

Service: 1

Decent place for a burger

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Burger, The Ringer

Awful experience. My first time ordering delivery and will never do it again. The patties in the burger were burnt to a chrisp and falling apart within the burger (at least the parts that made it into the burger did). The burgers and fries were stone cold when they arrived and the fries tasted like they had been sitting out for 24hrs.
Was my go to burger place in South Kanata, but will be reconsidering my options in the future. So disappointed.

Recommended dishes: Bacon Cheeseburger

Ordered delivery from law and orders. Cheeseburger and onion rings. They were out of onion rings and instead of contacting me they just put fries instead which were burnt and cold when I got them. The cheeseburger was ok but nothing special. I will not eat here again.

Food: 2

Service: 2

Delicious burguers, really tasty! The best one we have eat in so long!!! The service was great and the kids were very well welcomed for dine-in.

Dietary restrictions: Vegetarian Burguer really good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, The Law, Fries, Onion Rings

I continue on a regular basis order from this location. I don't know what it is, but the kitchen staff just know how to cook the eggs just right on the Law burger! I usually either call, or go right into the location with out issues, this never seems to fail me. This time i had enough points and was pleasantly surprised with my whole meal covered! I guess it goes to show how often I come here for dinner... not sure if its a good thing or a bad thing. One thing I know for sure is the Burgers are always hot and the Onion rings are the best in town! 10/10 Recommend this place to everyone I know!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Law, Onion Rings

I got a mushroom swiss with a poutine. Let me tell you something about the poutine... they use that good old deep brown traditional gravy that I remember back in the day, getting from those chip trucks. Gave me a nice dose of nostalgia, AMAZING ??

Atmosphere: 5

Food: 5

Service: 5