The fruits are not ripe at all, the mango has almost no taste (it's shameful to serve them to customers)... I've never had this problem in other RFBT stores
Food: 1
gazala zzz
2024.10.12： I had a question about the product information on the order machine, so I said, “Excuse me,” hoping to ask the staff member for help. The staff was just standing there, giving me a sideways glance without even turning her head. Her facial expression clearly said, “It’s self-service, just buy it yourself, don’t ask me.”
In the end, I awkwardly ordered the drink, only to realize afterward that I had either forgotten or didn’t get the chance to ask them to make it sugar-free. It was an unpleasant experience overall.
Food: 1
Service: 1
Aaron Jones
Unfortunately, neither of our teas actually had any actual "tea" in them. A black milk tea and green tea with lychee flavor were basically just flavoring/sugar. Neither had ANY detectable tea flavor, basically just sugar water. Regular sweetness is insanely sweet too. Trashed them both... unfortunately.
Atmosphere: 3
Food: 1
Service: 4
Jatin Khatri
Very chip service in this store all employees are disgusting they even not give single spoon that time my baby was crying……..????? I never ever suggested to anyone to go there…..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mango Slush with Mango Chunks
Nirupan N.
Excellent bubble tea spot, usually go for the mango diamond slush and taro milk tea. The portion is quite good as well and there is plenty of tapiocas, you can ask for less ice as well. Overall great spot and a nice way to cool down with these beverages!
Atmosphere: 4
Food: 5
Service: 5
Amartya Ghosal
We tried our favorite mango slush with mango chunks, and it was refreshing and tasty as always. However, next time I'll probably order the slush without the mango chunks, as they kept getting stuck in the straw. Since it was a weekend, the place was very crowded—everyone needed their favorite drinks to manage the sun and the heat!
Vegetarian options: These drinks are veg options.
Atmosphere: 3
Food: 5
Service: 4
Virinchi Sava
I just had a bad experience at this place in tanger , I paid 12.41 for a medium avocado smoothie ,the place was busy and there was one of the employee making a jug of avocado smoothie for 3 other orders before mine . By the time she filled the other three orders ,There wasn't enough smoothie left to fill my smoothie .so she went to get an avocado and was about to peel it and another employee came and stopped her saying it's OK to put some extra ice and sugar and blend to make for my order. They started laughing while my smoothie was blended. I asked the cashier that I would not want to compromise on my drink as I paid 12.41 for avocado smoothie which should majorly have avocado not ice and sugar.in an unpleasant tone showing her fingers at me asked me to wait as she continued to do her other drinks . She could have just requested me to wait for a few minutes. This is not how you do customer service.after a few minutes she came and issued a refund. There was no Apology for the experience I had , I had waited for about 20 minutes by then. I was off from work and wanted a refreshing smoothie to quench my thirst. The brand says real fruit but if your staff are not living up to your brand it should be looked into. Anyways I won't return to a place where you don't treat a customer with a minimum respect.
Service: 1
John Chan
Ordered a diamond mango slush. Service was fairly quick, considering how busy the store was. Limited seating and some awkward booth seating against the wall, good for 2 people max.
Atmosphere: 4
Food: 5
Service: 5
Amir H. N. Farahani
Excellent service! The employees were incredibly polite and gracious. Even though I accidentally dropped my drink, they immediately replaced it without hesitation. This level of customer care is truly noteworthy. Highly appreciate their kindness. Recommended for not only great drink but also exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Amir Hossein Najafabadi
Excellent service! The employees were incredibly polite and gracious. Even though I accidentally dropped my drink, they immediately replaced it without hesitation. This level of customer care is truly noteworthy. Highly appreciate their kindness. Recommended for not only great drink but also exceptional service.
Was there at 7.20pm but they were closed even though on the website it says they close at 8. The lady inside didn’t even bother looking and telling me that theyre closed. When i mentioned their closing time she just ignored me.
Atmosphere: 5
Food: 5
Service: 1
Kevin Montero
My kids and I went there on Sunday afternoon. They had 3 staff working. There was 4 other customers in the store. I went to the cash to place my order. After waiting for a few minutes and not even being looked at/acknowledged, I asked if I could place an order. Without even looking up at me, a staff member told me that I could place an order with the self service tablet. I asked if I could place an order with an actual human being. She told me (again without looking up), "No, sorry, we're busy." I was shocked. They have a cash register with a debit/credit machine. I am a customer looking to order 3 drinks. I notice that on the tablet and by the cash, there is a place where one can leave a tip. What has happened to customer service nowadays?!? It's non-existent. Shameful. Customers are not treated with respect and then you expect a tip?
Atmosphere: 2
Food: 3
Service: 1
Taarun Dev
I recently visited a bubble tea store, and I must say, it was a good experience overall. Their signature green tea was a definite highlight, and I thoroughly enjoyed it.However, one aspect of the visit that I didn't quite appreciate was the presence of a manned till with no one to take orders. It left me with no choice but to use the self-serve kiosk for placing my order. While this may be convenient for some, I personally prefer the human touch when it comes to ordering. Nevertheless, the delightful green tea made up for this minor inconvenience, and I would still recommend the place for a refreshing bubble tea.
This Bubble tea is absolutely great for all ages! Even if you're not a big fan of milk tea itself, even better they have drinks like mango diamond slush (so good) I really recommend trying
Taarun D. Karthikeyan
I recently visited a bubble tea store, and I must say, it was a good experience overall. Their signature green tea was a definite highlight, and I thoroughly enjoyed it.
However, one aspect of the visit that I didn't quite appreciate was the presence of a manned till with no one to take orders. It left me with no choice but to use the self-serve kiosk for placing my order. While this may be convenient for some, I personally prefer the human touch when it comes to ordering. Nevertheless, the delightful green tea made up for this minor inconvenience, and I would still recommend the place for a refreshing bubble tea.
The fruits are not ripe at all, the mango has almost no taste (it's shameful to serve them to customers)... I've never had this problem in other RFBT stores
Food: 1
2024.10.12：
I had a question about the product information on the order machine, so I said, “Excuse me,” hoping to ask the staff member for help. The staff was just standing there, giving me a sideways glance without even turning her head. Her facial expression clearly said, “It’s self-service, just buy it yourself, don’t ask me.”
In the end, I awkwardly ordered the drink, only to realize afterward that I had either forgotten or didn’t get the chance to ask them to make it sugar-free. It was an unpleasant experience overall.
Food: 1
Service: 1
Unfortunately, neither of our teas actually had any actual "tea" in them. A black milk tea and green tea with lychee flavor were basically just flavoring/sugar. Neither had ANY detectable tea flavor, basically just sugar water. Regular sweetness is insanely sweet too. Trashed them both... unfortunately.
Atmosphere: 3
Food: 1
Service: 4
Very chip service in this store all employees are disgusting they even not give single spoon that time my baby was crying……..????? I never ever suggested to anyone to go there…..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mango Slush with Mango Chunks
Excellent bubble tea spot, usually go for the mango diamond slush and taro milk tea. The portion is quite good as well and there is plenty of tapiocas, you can ask for less ice as well. Overall great spot and a nice way to cool down with these beverages!
Atmosphere: 4
Food: 5
Service: 5
We tried our favorite mango slush with mango chunks, and it was refreshing and tasty as always. However, next time I'll probably order the slush without the mango chunks, as they kept getting stuck in the straw. Since it was a weekend, the place was very crowded—everyone needed their favorite drinks to manage the sun and the heat!
Vegetarian options: These drinks are veg options.
Atmosphere: 3
Food: 5
Service: 4
I just had a bad experience at this place in tanger , I paid 12.41 for a medium avocado smoothie ,the place was busy and there was one of the employee making a jug of avocado smoothie for 3 other orders before mine . By the time she filled the other three orders ,There wasn't enough smoothie left to fill my smoothie .so she went to get an avocado and was about to peel it and another employee came and stopped her saying it's OK to put some extra ice and sugar and blend to make for my order. They started laughing while my smoothie was blended. I asked the cashier that I would not want to compromise on my drink as I paid 12.41 for avocado smoothie which should majorly have avocado not ice and sugar.in an unpleasant tone showing her fingers at me asked me to wait as she continued to do her other drinks . She could have just requested me to wait for a few minutes. This is not how you do customer service.after a few minutes she came and issued a refund. There was no Apology for the experience I had , I had waited for about 20 minutes by then. I was off from work and wanted a refreshing smoothie to quench my thirst.
The brand says real fruit but if your staff are not living up to your brand it should be looked into. Anyways I won't return to a place where you don't treat a customer with a minimum respect.
Service: 1
Ordered a diamond mango slush. Service was fairly quick, considering how busy the store was. Limited seating and some awkward booth seating against the wall, good for 2 people max.
Atmosphere: 4
Food: 5
Service: 5
Excellent service! The employees were incredibly polite and gracious. Even though I accidentally dropped my drink, they immediately replaced it without hesitation. This level of customer care is truly noteworthy. Highly appreciate their kindness. Recommended for not only great drink but also exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Excellent service! The employees were incredibly polite and gracious. Even though I accidentally dropped my drink, they immediately replaced it without hesitation. This level of customer care is truly noteworthy. Highly appreciate their kindness. Recommended for not only great drink but also exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was there at 7.20pm but they were closed even though on the website it says they close at 8. The lady inside didn’t even bother looking and telling me that theyre closed. When i mentioned their closing time she just ignored me.
Atmosphere: 5
Food: 5
Service: 1
My kids and I went there on Sunday afternoon. They had 3 staff working. There was 4 other customers in the store. I went to the cash to place my order. After waiting for a few minutes and not even being looked at/acknowledged, I asked if I could place an order. Without even looking up at me, a staff member told me that I could place an order with the self service tablet. I asked if I could place an order with an actual human being. She told me (again without looking up), "No, sorry, we're busy." I was shocked. They have a cash register with a debit/credit machine. I am a customer looking to order 3 drinks. I notice that on the tablet and by the cash, there is a place where one can leave a tip. What has happened to customer service nowadays?!? It's non-existent. Shameful. Customers are not treated with respect and then you expect a tip?
Atmosphere: 2
Food: 3
Service: 1
I recently visited a bubble tea store, and I must say, it was a good experience overall. Their signature green tea was a definite highlight, and I thoroughly enjoyed it.However, one aspect of the visit that I didn't quite appreciate was the presence of a manned till with no one to take orders. It left me with no choice but to use the self-serve kiosk for placing my order. While this may be convenient for some, I personally prefer the human touch when it comes to ordering. Nevertheless, the delightful green tea made up for this minor inconvenience, and I would still recommend the place for a refreshing bubble tea.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Banana Smoothie, Honey Milk Tea
This Bubble tea is absolutely great for all ages! Even if you're not a big fan of milk tea itself, even better they have drinks like mango diamond slush (so good) I really recommend trying
I recently visited a bubble tea store, and I must say, it was a good experience overall. Their signature green tea was a definite highlight, and I thoroughly enjoyed it.
However, one aspect of the visit that I didn't quite appreciate was the presence of a manned till with no one to take orders. It left me with no choice but to use the self-serve kiosk for placing my order. While this may be convenient for some, I personally prefer the human touch when it comes to ordering. Nevertheless, the delightful green tea made up for this minor inconvenience, and I would still recommend the place for a refreshing bubble tea.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Banana Smoothie, Honey Milk Tea
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