When I went with a couple of my friends, the place wasn't busy. The green tea was $3.10. The place was clean and I would go again.
Atmosphere: 5
Food: 5
Service: 5
Sarah H.
This place has great potential. It's in a busy Kanata area and has a drive thru which is great for busy moms that have a hard time getting out of the car with car seats and shenanigans. I just gave birth a few weeks ago and finally decided today to get out of the house with my toddler and newborn. From the moment I got in I was greeted with an attitude by an employee by the name of Katherine. Maybe she's had a rough day, or way too many clients. It's a busy location. I ordered 20 bucks worth of food and drinks for me and my toddler. Katherine didn't ask what size I wanted and just assumed I wanted a medium of the caramel corretto (decaf) I chose. It was gross. I kept drinking through it while eating my muffin. I guess I thought maybe it would get better after a few sips. It did absolutely not. It tasted like nescafé that I can make in 2 seconds by dissolving the package into hot water. I paid quite a few bucks for that. There was barely any milk foam... I proceeded to ask Katherine if there's something that can be done about it. With a condescending tone and major attitude, she responded " I can't do anything now that you drank half through it". It's true, I did drink .. I was wondering if something can be done maybe by adding a bit more milk or anything at all to make it less sweet and that's what I was asking about. But with that response I asked if another drink can be made instead. Maybe an unsweetened coffee. She said she'd have to ask her manager. She took my cup, washed it as I waited for her to speak to her manager which she didn't while I was there. She came back and said "I can't do anything or give you a free drink like that " with her condescending attitude. There are plenty other coffee shops with much better service and much better tasting coffee. It would be a good idea to keep up with the competition if this business cared. I will not be going through the hassle of spending my well earned money to ruin my day like that.Side note : pretty sure my coffee also was NOT made decaf.
Atmosphere: 4
Food: 3
Service: 1
Jangir Wsoo
There was only a girl and she She was very kind, but the problem was, she was working by herself. It looks second cup a very greedy company! If you have a lot of time go for it otherwise you have to wait lot
David Mann
Very comfortable and amiable second cup.
Atmosphere: 5
Food: 5
Service: 5
Brenda Troke
Feb 5/24 around noon (ish). Young lady with long dark hair.This has now happened a few times. I have gone in and ask "how long has the coffee been sitting?"The reason I asked this question is because I've got on my case and started driving only to find my coffee cold.Today she responded saying about 3 hours. I asked if she could do a pour over and she refused. Her response was "I can heat it up for you?" Ummmm NO! I’m paying six dollars for a fresh coffee I do not want something heated up. Her response was "it’s three dollars a coffee." I don’t care how much it is, I want fresh coffee not "heated up".This is the third time over left this store empty handed and frustrated.Yes, it's "just coffee!"
Atmosphere: 1
Service: 1
BASIL WEBB
They can't read a clock. Supposed to be open but nope!!
Melissa
Second time getting à caramel macchiato from this location that taste like water. First time I went it wasn't full this time mine was definitely made a second Wash. Making 2 coffee off the same about of coffee béans. Gross.
Atmosphere: 5
Food: 2
Service: 2
Bob T.
Love this place they make a great cappuccino and the treats are delicious. Best of all is that cappuccino is always hot and you can taste the espresso.. very clean and the service is top notch.
Atmosphere: 4
Service: 5
Catherine Tremblay
Cappuccinosare the best. You can taste the espresso. Their tuxedo cake is to die for!Finally, a place where I can enjoy a slice of cake and terrific tasting coffee.
Atmosphere: 5
Food: 5
Service: 5
sarah mcauley
Such a nice and clean coffee shop with very friendly employees. An excellent drink selection as well.Vegetarian options: So many options!
This is such a lovely location. I’ve been visiting for many years and have never been disappointed. The morning hours are busy and they usually only have one staff doing everything but they always serve you with a smile. Love their oat milk latte!
Atmosphere: 4
Food: 4
Service: 5
B&R Zava
We are enjoying the Second Cup coffees for more then two decades. A young lady with a big smile was serving us on her very first day at this location. She brewed for us a 'perfect cup' style coffee of our choice. We apritiated this as it takes longer time to prepare the coffee this way. The coffee shop could be very busy place. Thank you! If one has time to wait a bit the Second Cup Co. offers a 'perfect cup' option = the freshly grind flavored coffee beans of your choice, coffee is slowly dripped just to your cup.
Atmosphere: 5
Food: 5
Service: 5
summit boy
Had run out of chocolatines, even though one was on display. Wifi not working. Has a reasonable patio, but chairs locked up. Coffee tastes OK but a bit weak.
Atmosphere: 2
Food: 3
Service: 5
Patrick L
No wifi in 2023 at a coffee shop isn't acceptable. I ordered, payed and setup my laptop only to discover there is no wifi.
Atmosphere: 5
Food: 1
Service: 5
Otilia
Nostalgic visits for their Belgian chocolate coffee. Even if a bit far, a great strategic location seeing how few Second Cup places are still in business.Second Cup truly has the best drinks and best coffee (and all coffee-based drinks)!!!
When I went with a couple of my friends, the place wasn't busy. The green tea was $3.10. The place was clean and I would go again.
Atmosphere: 5
Food: 5
Service: 5
This place has great potential. It's in a busy Kanata area and has a drive thru which is great for busy moms that have a hard time getting out of the car with car seats and shenanigans. I just gave birth a few weeks ago and finally decided today to get out of the house with my toddler and newborn. From the moment I got in I was greeted with an attitude by an employee by the name of Katherine. Maybe she's had a rough day, or way too many clients. It's a busy location. I ordered 20 bucks worth of food and drinks for me and my toddler. Katherine didn't ask what size I wanted and just assumed I wanted a medium of the caramel corretto (decaf) I chose. It was gross. I kept drinking through it while eating my muffin. I guess I thought maybe it would get better after a few sips. It did absolutely not. It tasted like nescafé that I can make in 2 seconds by dissolving the package into hot water. I paid quite a few bucks for that. There was barely any milk foam... I proceeded to ask Katherine if there's something that can be done about it. With a condescending tone and major attitude, she responded " I can't do anything now that you drank half through it". It's true, I did drink .. I was wondering if something can be done maybe by adding a bit more milk or anything at all to make it less sweet and that's what I was asking about. But with that response I asked if another drink can be made instead. Maybe an unsweetened coffee. She said she'd have to ask her manager. She took my cup, washed it as I waited for her to speak to her manager which she didn't while I was there. She came back and said "I can't do anything or give you a free drink like that " with her condescending attitude. There are plenty other coffee shops with much better service and much better tasting coffee. It would be a good idea to keep up with the competition if this business cared. I will not be going through the hassle of spending my well earned money to ruin my day like that.Side note : pretty sure my coffee also was NOT made decaf.
Atmosphere: 4
Food: 3
Service: 1
There was only a girl and she She was very kind, but the problem was, she was working by herself. It looks second cup a very greedy company! If you have a lot of time go for it otherwise you have to wait lot
Very comfortable and amiable second cup.
Atmosphere: 5
Food: 5
Service: 5
Feb 5/24 around noon (ish). Young lady with long dark hair.This has now happened a few times. I have gone in and ask "how long has the coffee been sitting?"The reason I asked this question is because I've got on my case and started driving only to find my coffee cold.Today she responded saying about 3 hours. I asked if she could do a pour over and she refused. Her response was "I can heat it up for you?" Ummmm NO! I’m paying six dollars for a fresh coffee I do not want something heated up. Her response was "it’s three dollars a coffee." I don’t care how much it is, I want fresh coffee not "heated up".This is the third time over left this store empty handed and frustrated.Yes, it's "just coffee!"
Atmosphere: 1
Service: 1
They can't read a clock. Supposed to be open but nope!!
Second time getting à caramel macchiato from this location that taste like water. First time I went it wasn't full this time mine was definitely made a second Wash. Making 2 coffee off the same about of coffee béans. Gross.
Atmosphere: 5
Food: 2
Service: 2
Love this place they make a great cappuccino and the treats are delicious. Best of all is that cappuccino is always hot and you can taste the espresso.. very clean and the service is top notch.
Atmosphere: 4
Service: 5
Cappuccinosare the best. You can taste the espresso. Their tuxedo cake is to die for!Finally, a place where I can enjoy a slice of cake and terrific tasting coffee.
Atmosphere: 5
Food: 5
Service: 5
Such a nice and clean coffee shop with very friendly employees. An excellent drink selection as well.Vegetarian options: So many options!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is such a lovely location. I’ve been visiting for many years and have never been disappointed. The morning hours are busy and they usually only have one staff doing everything but they always serve you with a smile. Love their oat milk latte!
Atmosphere: 4
Food: 4
Service: 5
We are enjoying the Second Cup coffees for more then two decades. A young lady with a big smile was serving us on her very first day at this location. She brewed for us a 'perfect cup' style coffee of our choice. We apritiated this as it takes longer time to prepare the coffee this way. The coffee shop could be very busy place. Thank you! If one has time to wait a bit the Second Cup Co. offers a 'perfect cup' option = the freshly grind flavored coffee beans of your choice, coffee is slowly dripped just to your cup.
Atmosphere: 5
Food: 5
Service: 5
Had run out of chocolatines, even though one was on display. Wifi not working. Has a reasonable patio, but chairs locked up. Coffee tastes OK but a bit weak.
Atmosphere: 2
Food: 3
Service: 5
No wifi in 2023 at a coffee shop isn't acceptable. I ordered, payed and setup my laptop only to discover there is no wifi.
Atmosphere: 5
Food: 1
Service: 5
Nostalgic visits for their Belgian chocolate coffee. Even if a bit far, a great strategic location seeing how few Second Cup places are still in business.Second Cup truly has the best drinks and best coffee (and all coffee-based drinks)!!!