Starbucks

500 Terry Fox Dr, Kanata
(613) 254-5775

Recent Reviews

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Jenny Thai

This place was super slow even though it wasn’t even busy, I had to wait 15 minutes just for a singular drink

Atmosphere: 2

Service: 1

Sarah Ovens

baristas do not care about your presence, you will be waiting for them to acknowledge your presence for 10 minutes straight and then the minute they do, they don’t take your order. if they were, they would probably get it wrong based on the reviews. i wouldn’t know the food and drink experience because i was not served by anyone due to the baristas not being aware of customers IN store.

Service: 1

Victoria T

Extremely slow service, I come by frequently because I work in the area and each time is a 20+ minute wait in drive thru, go to the loblaws Starbucks instead, you’ll be in & out.

Atmosphere: 1

Food: 2

Service: 2

Aaron Gloster

I ordered from the Starbucks several times a week it is almost always wrong. This time they simply didn’t follow any of the additional instructions and forgot the sauce for my breakfast sandwiches. Unbelievable considering they always ask you for a tip. How about you do your job to the minimum standard and then ask for a tip

Food: 1

Julia H

One of the slowest locations in the area. More than once Ive waited over 10 minutes in the drive thru and in store for one item, while there were at least 3 employees working.

Marc Pawlowsky

A Starbucks with expensive coffee for Prague but with clean bathrooms

Atmosphere: 4

Food: 4

Service: 4

Katie Kim

Always a great start to the morning!
The drive-thru team is consistently friendly, quick, and upbeat- even during the busiest rush. My order is always perfect, even though I’m one of those customers with a few extra requests. They never miss a beat and always make those early mornings a little brighter.
Highly recommend this location! ☕🥐🇨🇦

Atmosphere: 5

Food: 5

Service: 5

P Vent

Ordered Vente double cream double sugar.
Received 2% milk and hardly any sugar taste and it wasn’t stirred. And left a tip as well. Not impressed as I am now too far away to get this corrected. Not impressed when you pay so much for a coffee.
Note to staff - repeat back order and fulfill order correctly

Larry Shi

The wait for mobile order was insane. I put in an order on the app and arrived 10 min later, and I still waited almost 15 min to get my drinks.

Atmosphere: 3

Food: 5

Service: 1

Sophia

The store wasn’t even that busy. There were 3 girls working, but took like 5 mins to get my order and then waited for another 10 mins to get my drink, it wasn’t a complicated drink either ……

Food: 3

Service: 1

Malik Satkhanov

This Starbucks is always a pleasure to visit. The atmosphere is cozy, the place is well-organized, and the coffee is always fresh. Special thanks to Katie, the store manager, for her kindness and professionalism — she truly makes the experience better for everyone. Highly recommend this location!

Warm regards,
Yunus Construction Global Ltd.

AJ Does

This is consistently the worst Starbucks experience. Coffee is always bleh. Grinds in my cup 50% of the time. Specialty drinks always leave much to desire. And It’s sad because this is the Starbucks closest to my house.

Atmosphere: 1

Food: 1

Service: 2

Amie Ciphery

Erin is the bomb barista!!! Amazing customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Anna Samsonova

Sorry guys, but you need to work on your sense of urgency. I ordered 1 drink and waited over 10 minutes, when there were maybe two more people in the store (including drive). Additionally, I ordered oat milk but got regular instead. They offered to change but it took another who knows how long.

Atmosphere: 3

Food: 4

Service: 2

Steven MacArthur

Always with a smile

Atmosphere: 5

Food: 5

Service: 5

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