Starbucks

500 Terry Fox Dr, Kanata
(613) 254-5775

Recent Reviews

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Nicholas Brown

Wow, bunch of kids who have no training at all are making Latte and cappuccinos, I ordered a grande cappuccino, after ten minutes she gave me an espresso with foam on it, I told her this is not a cappuccino , she asked another person to prepare a new one, same. I threw it away. Now I understand that when you have a professional espresso maker at home ( Profitec 600 pro ) and you froth a nice milk at home, then the outside ones are not good at all.

Atmosphere: 1

Service: 1

S. Numidia

The slowest and least friendly service one can receive.

Atmosphere: 1

Food: 3

Service: 1

Hasan Jebrini

I don't like šŸ˜ž

Atmosphere: 1

Food: 1

Service: 1

Heather & Scott Barkell

There is nothing quite like the Starbucks hot chocolate and it’s even better when you put it in the bigger cups so you can pay for extra whip cream! Yummy! Puppy loves those pup cups too!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cinnamon Coffee Cake

Shereen Ayisha

A huge thank you to the team- Natasha, Nadja and Gen. We had been there to grab our favourite drink after picking up party stuff for my son’s birthday. My son was given his free drink (vanilla ) but unfortunately in his attempt to balance his scooter, he dropped his drink down. I walked into the store to buy one for him and guess… the kindness of these three wonderful people! They made him another drink added sprinkles and did not accept any payment! Can never forget this wonderful gesture of showing kindness to 9 year old. Teaching children ā€œit’s okay mistakes do happen after all you are still learning!!!ā€ I am touched by their kindness.

Atmosphere: 5

Food: 5

Service: 5

Marc

Friendly staff in the services is quick

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Starbucks Iced Coffee Blend

SBeans

Rude staff.

Atmosphere: 1

Food: 1

Service: 1

Mehmet Kaya

Your worker, Sahil, should learn how to be kind to the people.

Rafael D. Mikhrali

ā€œI’m giving one star overall but five stars to the service team because they’ve always provided excellent service. However, I won’t be deliberately visiting Starbucks anymore due to their stance—or lack of one—regarding the Palestine-Israel situation. Until I hear otherwise in terms of the company’s position on this matter, I’ll be taking my business elsewhere. Service is great, but global responsibilities matter just as much.

Atmosphere: 5

Food: 5

Service: 5

Brian Belanger

I just went to the Starbucks. I ordered a tall dark roast black. Person serving me added water to my coffee. When I asked why they told me because the coffee was old and it would taste bitter if they didn’t add water. So you go to top line coffee shopand you don’t get fresh coffee. You get coffee that is so old they need to add water to it. It’ll be Timms for me from now on at 2/3 the cost. I understand why Starbucks is failing.

Emily Moses

My husband ordered 3 drinks today at this Starbucks. Gave the employee a $20 bill to pay and asked to scan my phone for the stars. She stated it was too late to scan the phone for the stars as she'd need to refund him to do so. She was holding the $20 bill so hadn't started to complete the transaction. Unclear why she wouldn't scan the phone to give me the scans I was owed.
The only thing I can think is she was too lazy to do so. Good thing there are multiple Starbucks in the area because I won't be going back. Very poor customer service.

Emily Barteaux

Ordered a venti as clearly seen but got a grande not impressed.

Amanda A

Terrible service, iced coffees tasted weird almost like there was juice in the cup before they put coffee in them. Rude tone when talking to customers. Won't be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Zülal Ataseven

I ordered an iced strawberry oat matcha latte, but I was disappointed with the drink. The matcha was clumpy and not well blended, and instead of oat milk, regular milk was used.

Atmosphere: 2

Food: 1

Service: 4

Jaehong Park

Taste is so bad. Service is really slow.

Atmosphere: 1

Food: 1

Service: 1

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