Best tim love to come every day staff is really friendly and treats you like family members all ways fresh and hot food i wish i can give 100 stars specially thnx to komal and amrita
Almost every item in our large order was incorrect and a substitution was provided. We like some but not all of the bakery items at Tim’s. In the case of our order, the Tim Hortons substitutions provided were unfortunately ALL choices we do not like. This applies to all items in the order: donuts, muffins, timbits, and so on. Only a few were correct. I cannot comment on the drinks as we didn’t order any drinks.
Most of the food ended up in the garbage; what a dreadful waste! Further, this was a waste not only of the ingredients in the bakery items thrown out, it was also a dreadful waste of money. My partner and I were surprised that the Tim Hortons app provided no indication that our order had a single thing that could not be supplied. Very disappointing. I do not recommend that anyone order by delivery from any Tim’s Hortons until Tim’s change their app to provide (1) whether they can fulfill the customer’s selection of every item in their order; and, (2) the chance to select from a correct list of substitutes, or get a refund on the item they cannot provide.
Atmosphere: 3
Food: 1
Service: 1
Jacob “VenturesRD1” Proulx
Grabbed a vanilla iced coffee, last one of 2024 tonight and it tastes like dog crap, even asked for extra syrup and still managed to taste horrible. I had to repeat myself 4 times to buddy because he couldn't understand clear English. I recommend going elsewhere or dropping tim Hortons in general, nothing but bad food all year. Bring back our people who can understand us and make a good order...
Atmosphere: 1
Food: 1
Service: 1
Yak 2
I witnessed a great attitude from Juliet, where she handled a customer in a professional manner with an impressive sense of responsibility.
Atmosphere: 3
Service: 5
Recommended dishes: Chocolate Milk
YAVUZ
Rude, slow, careless etc etc.. never ever
Atmosphere: 1
Food: 1
Service: 1
Josh James
Never gets the order right, always full of people. - Update 1 year, it has gotten better, so much quicker and the right stuff.
Atmosphere: 1
Food: 4
Service: 5
Assia BelBerg
Huge thanks to the staff who chose to work during holidays!
Atmosphere: 5
Food: 5
Service: 5
Usman Siddiqui
Very bad service experience with indain lady she don't know how to talk with customer
I’m honestly disappointed every time I come to this location. Customer service is absolutely horrible. As soon as I make a slight change to my order while still ordering, the employees will give a negative comment like, “oh my God” or just be plain rude. The food is also usually half-assed, coffee watered down.
Atmosphere: 1
Food: 1
Service: 1
ADEL Youssef
It’s a terrible place to go. 35 minutes for 2 bagels and 2 coffee. Coffee was cold by the time the bagels were ready
Parking: Good
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Bagels
navdeep kaur
awesome and friendly staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Geoff LaHaise
The people are wonderful, i always feel welcome and receive a smile and warm greeting when i come in.
Dietary restrictions: I am diabetic, so i need to be careful, but there is always something i can have when im with my friends and family
Best tim love to come every day staff is really friendly and treats you like family members all ways fresh and hot food i wish i can give 100 stars specially thnx to komal and amrita
Vegetarian options: Fresh allways
Parking: 1600 kanata
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Wrap, Bagels, Donuts
Excellent
Vegetarian options: It has both veg as well as non veg
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Wrap, Bagels
Almost every item in our large order was incorrect and a substitution was provided.
We like some but not all of the bakery items at Tim’s. In the case of our order, the Tim Hortons substitutions provided were unfortunately ALL choices we do not like. This applies to all items in the order: donuts, muffins, timbits, and so on. Only a few were correct. I cannot comment on the drinks as we didn’t order any drinks.
Most of the food ended up in the garbage; what a dreadful waste!
Further, this was a waste not only of the ingredients in the bakery items thrown out, it was also a dreadful waste of money.
My partner and I were surprised that the Tim Hortons app provided no indication that our order had a single thing that could not be supplied.
Very disappointing.
I do not recommend that anyone order by delivery from any Tim’s Hortons until Tim’s change their app to provide (1) whether they can fulfill the customer’s selection of every item in their order; and, (2) the chance to select from a correct list of substitutes, or get a refund on the item they cannot provide.
Atmosphere: 3
Food: 1
Service: 1
Grabbed a vanilla iced coffee, last one of 2024 tonight and it tastes like dog crap, even asked for extra syrup and still managed to taste horrible. I had to repeat myself 4 times to buddy because he couldn't understand clear English. I recommend going elsewhere or dropping tim Hortons in general, nothing but bad food all year. Bring back our people who can understand us and make a good order...
Atmosphere: 1
Food: 1
Service: 1
I witnessed a great attitude from Juliet, where she handled a customer in a professional manner with an impressive sense of responsibility.
Atmosphere: 3
Service: 5
Recommended dishes: Chocolate Milk
Rude, slow, careless etc etc.. never ever
Atmosphere: 1
Food: 1
Service: 1
Never gets the order right, always full of people. - Update 1 year, it has gotten better, so much quicker and the right stuff.
Atmosphere: 1
Food: 4
Service: 5
Huge thanks to the staff who chose to work during holidays!
Atmosphere: 5
Food: 5
Service: 5
Very bad service experience with indain lady she don't know how to talk with customer
Service: 1
Perfect 👌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m honestly disappointed every time I come to this location. Customer service is absolutely horrible. As soon as I make a slight change to my order while still ordering, the employees will give a negative comment like, “oh my God” or just be plain rude. The food is also usually half-assed, coffee watered down.
Atmosphere: 1
Food: 1
Service: 1
It’s a terrible place to go. 35 minutes for 2 bagels and 2 coffee. Coffee was cold by the time the bagels were ready
Parking: Good
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Bagels
awesome and friendly staff and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
The people are wonderful, i always feel welcome and receive a smile and warm greeting when i come in.
Dietary restrictions: I am diabetic, so i need to be careful, but there is always something i can have when im with my friends and family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Fast service experience
Atmosphere: 5
Food: 5
Service: 5
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