Staff is really good, iqbal did a great job on DT, very professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Amandeep Kaur
Best place to visit. From their quick service to politeness of workers, everything is just beyond the expectations of a fast serving restaurant. I would love to visit this restaurant again, and again. Highly recommendable.
Atmosphere: 5
Food: 5
Service: 5
Sylvie Haddad
Lovely people, they go out of their way always! Thanks Boss!
Atmosphere: 5
Food: 5
Service: 5
Pali Boi
"I had the pleasure of being served by Mr. Iqbal at Tim Hortons today, and I must say, it was an outstanding experience. He was incredibly friendly, efficient, and went above and beyond to make sure I had everything I needed. His attention to detail and positive attitude made my visit enjoyable, and I could tell he genuinely cares about providing excellent customer service. I highly recommend visiting this location if you're in the area—Mr. Iqbal's service truly makes it stand out!"
Atmosphere: 5
Food: 5
Service: 5
don
Asked for a double toasted bagel and got a burnt one instead it was so burnt you couldnt eat it
Atmosphere: 3
Food: 1
Service: 3
Mosha Briere
Always fresh and good service
A. Al Shammeri
Tim hortons is everywhere and its not the same anymore, always seek alternatives
Atmosphere: 3
Food: 3
Service: 3
Ethan Korver
Accidentally ordered the wrong drink I explained it to the staff they fixed it no questions asked. The staff are extremely friendly and pleasant great overall service!
Atmosphere: 5
Food: 5
Service: 5
Daniyl Sobchenko
That was the most incompetent and slowest Tim i ever visit. Unable to understand 1/2 word in english horrible
I was really excited to eat a bagel with butter but was sad to find that my bagel was burnt. I’m not sure who made this bagel and thought that it would be appropriate to give a customer a completely burnt inedible bagel….
Food: 1
Anita Kamps
Food prep person, came to cash took orders...wearing gloves he had to prep food...then returned to food prep without changing gloves after handling cash etc.
million Grande
I had at your establishment on January 15 and 16. On January 15, at approximately 11:45 AM, I ordered chicken sandwiches. However, after waiting for some time, it appeared that my order had been forgotten. When I inquired about it, the staff member asked me what I was looking for. I explained my order, and she acknowledged it, after which I received my sandwiches. I decided to give the location another chance on January 16, around 11:50 AM, and ordered the same chicken sandwiches. Unfortunately, I encountered a similar issue; once again, my order was not prepared. I reminded the same staff member of my experience the previous day, expressing my concern about the recurring issue of orders not being made on time. Her response was not only dismissive but also came with a negative attitude, stating, "I don’t know about yesterday." I must say that I felt quite disheartened by this experience. I understand that busy hours can lead to mistakes, but a little attentiveness and courtesy can go a long way in ensuring customers feel valued. I hope you can address this issue to improve service quality at this location. Thank you for taking the time to read my complaint.
Atmosphere: 1
Food: 4
Service: 1
asma'a qannita
Where’s my gift card, the manager there can’t help and his manager can’t help, so who should be responsible for this? Very disappointed, never go back again…another week and no one called me about my gift card both managers not doing their job and the manager above is not answering what company is this!?
Atmosphere: 1
Food: 1
Service: 1
James Seabrook
100% fail rate on the drive thru so I've always had to go inside and watch them make it. Today I gave them another shot at it and they got it right! ...but the genius at the cash couldn't figure out the math when I gave him a twenty, a twoonie, a dime and a nickel for $12.15, expecting a ten or two fives back. Instead he gave me 8 bucks and told me I didn't give a twoonie. If he does this to another bunch of people maybe he can go drinking tonight. CHECK THE CAMERAS ! They own the timmies across the street also so get your coffee before getting here!
Staff is really good, iqbal did a great job on DT, very professional
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Best place to visit. From their quick service to politeness of workers, everything is just beyond the expectations of a fast serving restaurant. I would love to visit this restaurant again, and again. Highly recommendable.
Atmosphere: 5
Food: 5
Service: 5
Lovely people, they go out of their way always! Thanks Boss!
Atmosphere: 5
Food: 5
Service: 5
"I had the pleasure of being served by Mr. Iqbal at Tim Hortons today, and I must say, it was an outstanding experience. He was incredibly friendly, efficient, and went above and beyond to make sure I had everything I needed. His attention to detail and positive attitude made my visit enjoyable, and I could tell he genuinely cares about providing excellent customer service. I highly recommend visiting this location if you're in the area—Mr. Iqbal's service truly makes it stand out!"
Atmosphere: 5
Food: 5
Service: 5
Asked for a double toasted bagel and got a burnt one instead it was so burnt you couldnt eat it
Atmosphere: 3
Food: 1
Service: 3
Always fresh and good service
Tim hortons is everywhere and its not the same anymore, always seek alternatives
Atmosphere: 3
Food: 3
Service: 3
Accidentally ordered the wrong drink I explained it to the staff they fixed it no questions asked. The staff are extremely friendly and pleasant great overall service!
Atmosphere: 5
Food: 5
Service: 5
That was the most incompetent and slowest Tim i ever visit. Unable to understand 1/2 word in english horrible
Atmosphere: 1
Food: 1
Service: 1
Super quick and never get my order wrong
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was really excited to eat a bagel with butter but was sad to find that my bagel was burnt. I’m not sure who made this bagel and thought that it would be appropriate to give a customer a completely burnt inedible bagel….
Food: 1
Food prep person, came to cash took orders...wearing gloves he had to prep food...then returned to food prep without changing gloves after handling cash etc.
I had at your establishment on January 15 and 16.
On January 15, at approximately 11:45 AM, I ordered chicken sandwiches. However, after waiting for some time, it appeared that my order had been forgotten. When I inquired about it, the staff member asked me what I was looking for. I explained my order, and she acknowledged it, after which I received my sandwiches.
I decided to give the location another chance on January 16, around 11:50 AM, and ordered the same chicken sandwiches. Unfortunately, I encountered a similar issue; once again, my order was not prepared. I reminded the same staff member of my experience the previous day, expressing my concern about the recurring issue of orders not being made on time. Her response was not only dismissive but also came with a negative attitude, stating, "I don’t know about yesterday."
I must say that I felt quite disheartened by this experience. I understand that busy hours can lead to mistakes, but a little attentiveness and courtesy can go a long way in ensuring customers feel valued.
I hope you can address this issue to improve service quality at this location. Thank you for taking the time to read my complaint.
Atmosphere: 1
Food: 4
Service: 1
Where’s my gift card, the manager there can’t help and his manager can’t help, so who should be responsible for this? Very disappointed, never go back again…another week and no one called me about my gift card both managers not doing their job and the manager above is not answering what company is this!?
Atmosphere: 1
Food: 1
Service: 1
100% fail rate on the drive thru so I've always had to go inside and watch them make it. Today I gave them another shot at it and they got it right! ...but the genius at the cash couldn't figure out the math when I gave him a twenty, a twoonie, a dime and a nickel for $12.15, expecting a ten or two fives back. Instead he gave me 8 bucks and told me I didn't give a twoonie. If he does this to another bunch of people maybe he can go drinking tonight. CHECK THE CAMERAS !
They own the timmies across the street also so get your coffee before getting here!
Atmosphere: 1
Food: 2
Service: 1
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