Tim Hortons

501 Terry Fox Dr, Kanata
(613) 271-0721

Recent Reviews

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Hard Sessions

Working construction for 15 years and attending many Tim Hortons, this place has seriously stepped up its game. Always a friendly staff with smiles and they actually get my coffee right every time!!!!. That’s exactly how I want to start a morning. Thanks for the hard working staff that makes my day a fresh start every morning.

Atmosphere: 5

Food: 5

Service: 5

Noel s Koshy

Always quick,even when busy.They remember me being regularly there..Always a smile to start the day😊😊😊

Atmosphere: 5

Food: 5

Service: 5

Athulya Ajayan

It's a Tim Horton's; what else can really be said? The staff manages to make efficient use of the smaller floor space available to them. Over all, the staff is courteous and friendly with a knack for remembering who their regulars are. They could teach lessons to the staffs of other locations I have visited and I suspect that's because of the cramped quarters the staff here face. If you're not friendly to or dislike to your colleagues, I imagine this would be a terrible work environment…
Best location I've been to.

Atmosphere: 5

Food: 5

Service: 5

Huma Moeed

Too much attitude and rudeness - can't tolerate

Abhinandh Suresh

Really good customer service.Will definitely come back for more..I just visit this place because the people are so awesome here.The employees are the absolute best at this Tim hortons!! If only all Tim’s were ran like this, they are always super kind, smiling and just all around good people. So many times I’ve been in a terrible mood pop by this place and I’m smiling when I leave!It’s inside Circle K with a drive thru…

Atmosphere: 5

Food: 5

Service: 5

mattygomes2003

Exceptional service! A warm welcome at the window. And I was surprised to see “Happy birthday” on the lid Of my coffee. Perfect way to finish my day.

Atmosphere: 5

Food: 5

Service: 5

Athil Reji

This is a really good Tims.The service was quick and the order was correct! I wouldn't usually review a fast food place that is functioning as expected,but this was like, an unusually pleasant Tim Hortons experience.Recommend this location over others!

Atmosphere: 5

Food: 5

Service: 5

Sandra Saji

I am a regular of this location,they are very nice & they know my order by my voice which is convenient😉

Atmosphere: 5

Food: 5

Service: 5

S K

I really like this Tim Hortons! The coffee is fresh
and the workers are nice. I love the fast service! It’s a nice place to grab a snack. I definitely recommend it!

Atmosphere: 5

Food: 5

Service: 4

Independent Recovery

Staff at this location needs an attitude check and how hard is it to be polite to the older generation, especially the afternoon shift
Also they are here to do a job , leave the ear buds out and do the damn job ; having a customer wait while you continue a phone conversation or a conversation with fellow employees is ridiculous
As for morning shift get the order right one time would be amazing

Atmosphere: 1

Food: 2

Service: 1

BASIL WEBB

First off I understand that drive thru gets priority, but serve 4 customers before me. Take my order and proceed to serve 3 other drive thru customers makes my coffee then serves 2 more before proceeding to get my timbits. But I must add a very important bit of info. All these transactions and orders some cash some debit.. she wore the same glove the whole time.. touching money food the cash register everyone's order made with the same glove!.. so then she proceeds to get my timbits.. I watched closely.. didn't use the wax paper provided! And proceeds with the same disgusting glove she touched everything with! Safe to say I got a refund and left. But not before I watched her point a laugh at me for telling her what's wrong with what she did and chuckle with the gas bar attendant! So gross wrong barf🤢🤮.!!!

Atmosphere: 1

Food: 1

Service: 1

Dalya Hilfi

I purchased an iced coffee yesterday from this location and guess what look how much they put in the cup, one day we gonna end up with half 😂

Atmosphere: 1

Food: 1

Service: 2

Ajay Balial

Aarti doin an amazing jobi saw her everyday i just had a tea which was absolutely perfect keep doin the amazing work

Atmosphere: 5

Food: 5

Service: 5

LLucy

I was here with my family one day, a fly landed in a donut and the worker still gave it to us!!!!

Atmosphere: 1

Food: 5

Service: 2

Mandana Madankan

Someone explain to me what the heck this is supposed to be. Keep in mind I paid $10 for a small, and she added Bunny poop on top of it and called it Nutella.

Atmosphere: 3

Food: 1

Service: 2

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