Harvey's

24398 Woodbine Ave, Keswick
(905) 476-5667

Recent Reviews

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jerry jerome

Dec 8/25,had the classic burger, fries and a gravy with side of jalapeño peppers. It was awesome, even the gravy(although a bit salty) 😀 Thanks Harvey's 😊

Atmosphere: 5

Food: 5

Service: 5

lance tippett

It's Harvey's just as good as any other one out there. You got a CAA you get discount they take a scene card from Sobeys also for points also 🙂

Atmosphere: 4

Food: 4

Service: 4

Cameron Mckeown

Ordered from this Harvey’s. They sent me the wrong order entirely. When I asked them to make me the correct order the staff member proceeded to tell me that it was not their problem and that they can’t do anything to help. She then proceeded to say it’s part of her training for the staff to not help with orders that have gone wrong and this is very concerning. I was speaking with the manager and they refused to let me place another order. Terrible service and this manager needs to be fired immediately as she is not fit for the job

Atmosphere: 1

Food: 1

Service: 1

Elyse

waited over an hour for just a burger and poutine and staff was incredibly rude and snarky when asked for an eta.

Service: 1

Rajveer Kaur

This place has truly become one of my all-time favorites. Every single time I visit, I leave with a smile on my face and a great experience to remember. Navdeep is awsome 👌👌he always greets me with such warmth and a genuine smile that instantly lifts my mood. Her professionalism, attention to detail, and the care she puts into her service are simply top-notch. Highly recommended 👍👍

Atmosphere: 5

Food: 5

Service: 5

Harjinder Singh

Navdeep was great, they were busy but I got my food fast and hot. she even took time to talk to my kid about her hockey game. Good job 👍

Atmosphere: 5

Food: 4

Service: 5

jeremy

My goat cook kavinash cooked me up a good meal best Harvey’s cook🔥🔥🔥🔥

Atmosphere: 5

Food: 5

Service: 5

Alicat

If I could give more stars I would.
The love the staff poured into our food was heart warming. My children were greeted warmly and spoiled with smiles and kindness by the staff.
My Kids left full and happy.
I left happy seeing my kids so happy!

Atmosphere: 5

Food: 5

Service: 5

Kavinash Pannerkaran

Jeremy is the best order taker 💯

Atmosphere: 5

Food: 5

Service: 5

Kim Perrault

Top Notch!! Very Happy with the service, my food was fresh and delicious and short wait but that part doesn't bother me because I like to talk to the staff

Atmosphere: 5

Food: 5

Service: 5

Cindy Green

I went to the Harvey’s drive-thru last night, even though it was super busy! The line was long, but the service stayed fast and friendly. Huge shoutout to Dylan for his amazing customer service. He was great with communicating and was professional the whole time. It was very busy and pouring rain but the food was worth the wait! I ordered a Big Harv angus meal and it was great. I highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Shawn White

Okay, I am once again changing this review. Again, today I spent close to 20 minutes in the drive thru on just my order as it seemed to be difficult. I ordered nuggets, then a large Chalet fries and a Pepsi. I never said combo, I never said I wanted Harvey’s fries. I get to the window and pay. I get handed my bag and I looked in, sure enough it was nuggets, and Harvey’s fries. I still had to wait for my drink. At this point I told this lady that my order was wrong and I wanted large Chalet fries. She said no, that’s it. To which I said no, I want Chalet fries, not Harvey’s. With a baffled look, she said so you don’t want the combo. Um….. no….I never once said combo, I wanted these separately. So I am now waiting longer and wasting my time because a simple order turned into something that it didn’t need to be. I got handed the bag and still what I asked for wasn’t in the bag, and I still was waiting for a fountain beverage.
I will no longer be coming to this location. 20 minutes for a simple order is a lot for someone who is on a tight work schedule. This is happening too often and I will be taking my business somewhere else.

I have usually never had an issue here. Today seemed to be what I hope is an isolated incident. I went in the drive-thru and ordered, a Jr.cheeseburger, a large Chalet fry to at comes with the large Chalet sauce, and a root beer. I get to the window and this young lady repeats what she think I ordered, “the Jr.cheeseburger combo”. I corrected her to which I had said, they were all separate. She looked puzzled and I revived a little attitude, as how could I have corrected her. After explaining what I had ordered again, she made the price difference and I had to pay a little more. No big deal. But then she comes back and says that we put your fries in a large Harvey’s box instead. At this point I’m pondering how this individual got the position at the drive-thru, taking orders and dealing with customer service. I had to then, once again, explain my order and slow it down a little, then I saw the light bulb go off. She finally understood and yet another price adjustment. Then I was told to go wait in the parking spots because it would be a minute, which is fine, but how much time was wasted because you didn’t listen to your customer? You took it upon yourself to turn something into an entirely different meal without asking the customer.

I have worked in the food industry, fast food (Harvey’s being my first job) and a hand full of restaurants. One thing I can say is that when you personally make the mistake, don’t proceed to give the customer attitude for your shortcomings.

Work ethic is so important no matter if you are the CEO of a billion company, stocking shelves at the dollar store, or working a fast food position. Whether it be the smallest task to the biggest, take pride in whatever you do!

Harvey’s, you need to rethink who you put in certain positions, because experiences like that will make some customers go somewhere else.

Atmosphere: 3

Food: 4

Service: 1

Player.Number:303

Awesome! I love the burgers, and this place has the best poutine!

Atmosphere: 5

Food: 5

Service: 5

Nathan Brown

Food was great and fast! Shoutout to Dylan for the great customer service and being attentive. Went in and out the drive through pretty fast, Coming back for sure.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Chadwick

Triciaa Mahon is a fantastic and Jose's food is absolutely delicious. We go once every two weeks or so. Love the atmosphere and hospitality they all have.

Atmosphere: 5

Food: 5

Service: 5

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