Good customer service , atmosphere is ver nice food qulity they should improve
Atmosphere: 5
Food: 4
Service: 5
MJ Biss
My kids food was okay, but the Nashville crispy chicken burger was disgusting. It was covered in a fishy tasting/smelling red oil. If that is supposed to be spicy Nashville glaze, A&W needs to rethink their recepies. It tasted like the oil from the fries though, which tastes like it hasn't been changed for many months. Overall not an appetizing experience.
The bathroom a little dirty, but the service was good
Atmosphere: 3
Food: 3
Service: 4
Collin Mosier
Absolutely the least clean A n W I have ever been in from washrooms to the dirty door handles on the front entrance
Nav
I ordered 2 combos and the one sandwich was missing no straw with the drink no napkins
Ashish _paul
Absolutely loved my experience at A&W in downtown Kingston! I ordered dinner for takeout, and it was outstanding. A special shoutout to the incredible team—Jickson, Jockson, Aslam, and Sandeep—who provided exceptional service. They were friendly, attentive, and made sure my order was perfect. The food was fresh and delicious. I highly recommend this location for anyone looking for a great meal and top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger
Amiable Vinni
Had a great time
Atmosphere: 5
Food: 5
Service: 5
anna sona
Went there by 2 am and they were so polite and friendly. Had a great time. Thank you jickson for suggesting the veggie burger. It was really good
Atmosphere: 5
Food: 5
Service: 4
Anne Hernandez
I would give 1 star for service because I can't give a 0. Their service is so bad. We've been waiting for our order for 30 minutes (we have 6 ala carte order) and we only got the 4 out of it because our bus will leave for a tour. The crew whose making the food in not wearing gloves as well.
The staff at this location is always kind to our family. They interact well with my grandson and are very friendly. We love the architecture inside as well.
Atmosphere: 5
Food: 5
Service: 5
Radhakrishna Nelapatla
Two times I got the wrong order. Service is sub par. Indian student workers with attitude and no professionalism or communication skill. Downtown A&W can do better
Atmosphere: 3
Food: 2
Service: 2
Asad haidari
The service was fast. Am sure (Akshay) who works there will be a manager sometime soon.
The guys were friendly, the breakfast was good, it's a shame that the place is a bit small, but when we visited it wasn't crowded so we still managed to sit down
Atmosphere: 1
Food: 4
Service: 4
Mark Madeley
Akshay is so patient with all the customers and his incredible service
Good customer service , atmosphere is ver nice food qulity they should improve
Atmosphere: 5
Food: 4
Service: 5
My kids food was okay, but the Nashville crispy chicken burger was disgusting. It was covered in a fishy tasting/smelling red oil. If that is supposed to be spicy Nashville glaze, A&W needs to rethink their recepies. It tasted like the oil from the fries though, which tastes like it hasn't been changed for many months. Overall not an appetizing experience.
Food is good but bread was not good poor quality
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Habanero Chicken Burger Combo
The bathroom a little dirty, but the service was good
Atmosphere: 3
Food: 3
Service: 4
Absolutely the least clean A n W I have ever been in from washrooms to the dirty door handles on the front entrance
I ordered 2 combos and the one sandwich was missing no straw with the drink no napkins
Absolutely loved my experience at A&W in downtown Kingston! I ordered dinner for takeout, and it was outstanding. A special shoutout to the incredible team—Jickson, Jockson, Aslam, and Sandeep—who provided exceptional service. They were friendly, attentive, and made sure my order was perfect. The food was fresh and delicious. I highly recommend this location for anyone looking for a great meal and top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger
Had a great time
Atmosphere: 5
Food: 5
Service: 5
Went there by 2 am and they were so polite and friendly. Had a great time. Thank you jickson for suggesting the veggie burger. It was really good
Atmosphere: 5
Food: 5
Service: 4
I would give 1 star for service because I can't give a 0. Their service is so bad. We've been waiting for our order for 30 minutes (we have 6 ala carte order) and we only got the 4 out of it because our bus will leave for a tour. The crew whose making the food in not wearing gloves as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff at this location is always kind to our family. They interact well with my grandson and are very friendly. We love the architecture inside as well.
Atmosphere: 5
Food: 5
Service: 5
Two times I got the wrong order. Service is sub par. Indian student workers with attitude and no professionalism or communication skill. Downtown A&W can do better
Atmosphere: 3
Food: 2
Service: 2
The service was fast. Am sure (Akshay) who works there will be a manager sometime soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Habanero Chicken Burger Combo
The guys were friendly, the breakfast was good, it's a shame that the place is a bit small, but when we visited it wasn't crowded so we still managed to sit down
Atmosphere: 1
Food: 4
Service: 4
Akshay is so patient with all the customers and his incredible service
Atmosphere: 5
Food: 5
Service: 5
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