A&W Canada
1155 Division St, Kingston
(613) 548-4713
Recent Reviews
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Disappointed that the frozen root beer machine has not worked for 8 months. All summer long ! Should remove the pictures from drive thru that advertise they sell those. Wasn’t able to get one from this location all summer long .
Service was great, friendly, fast. Food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Why is the dining room closed at 8pm, but says open until 10pm today?
Krupa is awesome at customer service. She has a wonderful smiling face and greet me always in a wonderful manner 👍
Atmosphere: 5
Food: 5
Service: 5
great place to eat wonderful people
Atmosphere: 5
Food: 5
Service: 5
Good food. Good service
Atmosphere: 5
Food: 5
Service: 5
There was one car in front of us, and they waited a long time. We are at the window and have waited a very long time for our fast food. 😞
Food: 5
Service: 2
super cute and clean place, person who served ne was very nice
Atmosphere: 4
Food: 4
Service: 5
Friendly nature, every thing is neat and clean, they make greasy food always! I really appreciate the service of this restaurant!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Poutine, Fries, Mama Burger, Teen Burger, Sweet Potato Fries
This A&W location is absolutely disgusting. Last night the staff dropped my fries on the counter, scooped them up with bare hands, and tried to serve them to me. When I demanded fresh fries, they pretended to replace them but just handed me back the same cold, dusty fries. I only noticed after I paid and already drove off. That kind of dishonesty is unacceptable.
The burger was just as bad..lukewarm with slimy, rotten vegetables. It’s clear there is zero regard for food safety, hygiene, or basic respect for customers here. Eating at this place feels like gambling with food poisoning. Management should be ashamed, and customers should avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
All newly redecorated. Staff are friendly and efficient. The division street A&W has coney sauce which we love. Other locations took it off their menus. Division street location Kingston is the only one I stop at bc they offer coney sauce.
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Krupa delivers exceptional customer service and light up your day with her smile😊 the entire team collaborates wonderfully for the fastest and best customer service ever amongst all A&W I have been to. Love the onion rings and sweet potato fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 4
Food: 5
Service: 5
Tried to use the A&W app coupons that l was notified about via email. Couldn’t find the coupon anywhere on their app! A&W would not honour the coupon price. Not impressed!
Atmosphere: 3
Food: 3
Service: 1
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