Big Smoke Burger
505 Princess St, Kingston
(613) 542-6298
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
maybe wearing gloves while handling the food
Atmosphere: 3
Food: 2
Service: 2
It was sooo bad
Atmosphere: 1
Food: 1
Service: 1
Me and the wife orderd ther last night from uber and ended up getting sick from the food I hope no one else fells like this wasted 50 bucks on 2 meal
Ordered a $18 burger and a $15 burger with fries for delivery. I know pictures don't look exactly the same as to what you get, but this was not worth $35 . The food was ice cold and had to reheat. Very disappointing!!
Food: 1
I ordered a separate order of onion rings thinking I would get more than a combo meal. Not only was the order cold but the size of the order was 4 onion rings. Cost , $7.49 plus tax. I truly expected for that cost many more onion rings. I called the store to inquire, apparently 5 onion rings is normal , still not ok for the money they are charging.
Food: 1
Service: 1
Food is good for the price of 9.99 for a burger combo, although would definitely not pay the full price of 15.29
Atmosphere: 4
Food: 4
Service: 4
Report to the manager or owner of this restaurant - Absolute disaster at the front desk. Ask your staff to conduct themselves with some professionalism unless they mute. Very unprofessional behaviour by the girl on 2nd October 2025 @ 8:20pm. Learn to talk properly with drivers, bad attitude.
Atmosphere: 1
Service: 1
Tried Veggie Burger from big smoke burger. It was tasty and felt like real vegetarian taste. Customer service was amazing. It took only few minutes to get my order. It was worth it as per amount I spent.
Atmosphere: 5
Food: 5
Service: 5
Website says hours on Sunday 11am to 11pm. Showed up at 12:30, door is locked. Sign in the window saying it’s open. Great. Won’t go here again . Maybe they should update their website
6:30 Sunday evening I stopped by here to make a order for my family.
The door was locked when I approached this business. I could see a employee inside and I asked if they were open to which she told no they were not.
The open sign was on in the window also them having the sandwich board out indicated they were.
I am extremely disappointed as this would have been my first time ordering from there
Restaurantji Recommends
Burger was good, seasoned fries were good, my wife's strawberry milkshake was just blended strawberry milk. That was very disappointing. And the cost of two combos was $48. Definitely not worth that. Good but no.
The ‘beast’ is misleading. I got ONE tiny piece of bacon (the thin ones) and an onion ring with a diameter of 3cm
Overall tastes alright but if you do go, just get the regular one. For 19$ it was disappointing
Atmosphere: 3
Food: 3
Service: 4
Diksha was awesome, amazing burgers, great service.
Fries were cold, burger had almost no toppings or sauce. Won’t be coming back.
Atmosphere: 2
Food: 1
Service: 1
Food is okay, price is too much.
Food: 4
Loading...