Improbable Escapes: Wonderland (West-End)

Name: Improbable Escapes: Wonderland (West-End)
Address: 500 Gardiners Rd Unit 2A, Kingston, Ontario, K7M 7W9, Canada
Telephone: (800) 570-0436
Price range: $$
Rating: 4.9

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Hours:
500 Gardiners Rd Unit 2A, Kingston
(800) 570-0436

About Improbable Escapes: Wonderland (West-End)

Improbable Escapes: Wonderland (West-End) is a really cool spot that offers a unique and fun experience. The newest Frankenstein escape experience is amazing, with the staff putting in a lot of work and creativity. The establishment features a friendly staff, an immense board game library, and a beautiful and open space perfect for a game day. The employees are noted for being great, friendly, and informative, enhancing the overall experience.

While the Frankenstein room had an interesting plot line and fun puzzles, the experience was impacted by some technical issues. The TV used to play important story information kept displaying the laptop's desktop, making it difficult to see the animations. Additionally, there were some physical/mechanical problems, such as a prop that came apart and a wall item that was difficult to move. Despite these setbacks, the experience is still enjoyable, with incredible detail and build quality in the room that makes guests feel like they are on location. The difficulty of each puzzle varies, allowing for a balanced experience where easy puzzles boost confidence while harder ones offer a challenge.

The West-End location also features a small cafe with a good variety, where the coffee and chai latte are both well-received. Guests can enjoy playing board games, either from their own collection or from the large selection available. The establishment is praised for its amazing customer service and thoughtfulness in every detail, making it a fun place for all ages. The downtown location of Improbable Escapes is also reported to be a very fun experience.