It was one of the great experiences. The popcorn chicken is so delicious, and the staff are so nice and give me good recommendations
Dr.Nameera Sehar
Worst food handling, they dont even wear gloves while handling food, and a long wait of 20 mins for one zinger sandwich, worst customer service, the lady taking the order was not helpful or polite
Mike Sideras
How do you run a fried chicken place and have no chicken? Went there to order a 4 piece told me it would be a 15-20 min wait as they have no chicken ready. Sorry guys do better. This is fast food not fine dining
Bhinder
Great service!! Cooperative staff, awesome food taste
Arsh Brar
GREAT CUSTOMER SERVICE
nishad.p.s pulikkal
I visit there first in mall and the staff was very friendly They treated me very well and serve me delicious food .I refer you all to visit there once even it was crazy busy still they were doing 👍 great
Carrie Wade
Messy counter, slow service, I asked for dine-in but I did not get a tray or napkins. Food was spilled in the bag. It was not busy.
Komalpreet kaur
Great customer service
Mike
Useless cant read skip order. Fries instead of onion rings. Askd for ketchup. No ketchup
Michelle Rose
Rude service! Yup, uh huh, ok, here you go. Seriously, you hate your job that much go find another one
Grumpy Staff !!!! They even don’t know the meaning of customer service. Visit today around 7:30 PM. They just busy with their closing things and don’t care about customers.
Atmosphere: 1
Food: 3
Service: 1
Rose Bella
I only gave one star because I had to. So I went to the Cataraqui mall for some shopping on Friday 13th December and as per request of my family I went to get KFC. As I approached it was 25 minutes to closing so I asked the girl if it was ok for me to order and with the coldest glare she said yes. I then looked at the menu for a couple of minutes and as politely as possible I ordered as I figured they were about to close an maybe she was exhausted. Anyway after annoyingly taking my order she proceeded to put my 2 cups for my drinks to the side without notice to me. So I stood there and patiently waited for my food. A few minutes later a Caucasian woman and her daughter walked up, you should have seen the smile on the girl taking the orders face. A big comparison to me. After a while mother and daughter walked away without ordering and she smiled at them again. A few minutes later and just before closing another Caucasian woman came by and was treated with the same smile and friendly service. Now I'm not one to complain but as a person of color, I am black to be treated by another person of color, an Indian national as a low class citizen was disgusting and utterly unnecessary. Needless to say the man who handed me my food was absolutely amazing. What was not amazing was the diarrhea I experienced after my KFC meal. The fries tasted old and the chicken was covered with sauces I'm sure to mask the taste. Anyway, a little training and customer service coaching would go a long way in treating customers respectfully no matter the skin color.
Atmosphere: 1
Food: 1
Service: 1
Manpreet Sandhu
Great effort from team and food is good
Atmosphere: 5
Food: 5
Service: 5
Ron Davis
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Ember Charlton
Unwelcoming and rude during the ordering process. I get it's just a fast food place but it's not that difficult to at the bare minimum be polite. Food took a long time, however, that's more understandable. When giving me my food there was someone behind me waiting to order and the employee kept giving the person waiting a dirty look. Finally told the woman behind me she'd be right with her, however, she said it in a rather nasty tone. I don't think anyone deserves to be treated as a nuisance and an inconvenience when they are simply trying to order themselves dinner. Will be refraining from coming back to this specific place.
It was one of the great experiences. The popcorn chicken is so delicious, and the staff are so nice and give me good recommendations
Worst food handling, they dont even wear gloves while handling food, and a long wait of 20 mins for one zinger sandwich, worst customer service, the lady taking the order was not helpful or polite
How do you run a fried chicken place and have no chicken? Went there to order a 4 piece told me it would be a 15-20 min wait as they have no chicken ready. Sorry guys do better. This is fast food not fine dining
Great service!!
Cooperative staff, awesome food taste
GREAT CUSTOMER SERVICE
I visit there first in mall and the staff was very friendly They treated me very well and serve me delicious food .I refer you all to visit there once even it was crazy busy still they were doing 👍 great
Messy counter, slow service, I asked for dine-in but I did not get a tray or napkins. Food was spilled in the bag. It was not busy.
Great customer service
Useless cant read skip order. Fries instead of onion rings. Askd for ketchup. No ketchup
Rude service! Yup, uh huh, ok, here you go. Seriously, you hate your job that much go find another one
Restaurantji Recommends
Grumpy Staff !!!!
They even don’t know the meaning of customer service. Visit today around 7:30 PM. They just busy with their closing things and don’t care about customers.
Atmosphere: 1
Food: 3
Service: 1
I only gave one star because I had to. So I went to the Cataraqui mall for some shopping on Friday 13th December and as per request of my family I went to get KFC. As I approached it was 25 minutes to closing so I asked the girl if it was ok for me to order and with the coldest glare she said yes. I then looked at the menu for a couple of minutes and as politely as possible I ordered as I figured they were about to close an maybe she was exhausted. Anyway after annoyingly taking my order she proceeded to put my 2 cups for my drinks to the side without notice to me. So I stood there and patiently waited for my food. A few minutes later a Caucasian woman and her daughter walked up, you should have seen the smile on the girl taking the orders face. A big comparison to me. After a while mother and daughter walked away without ordering and she smiled at them again. A few minutes later and just before closing another Caucasian woman came by and was treated with the same smile and friendly service. Now I'm not one to complain but as a person of color, I am black to be treated by another person of color, an Indian national as a low class citizen was disgusting and utterly unnecessary. Needless to say the man who handed me my food was absolutely amazing. What was not amazing was the diarrhea I experienced after my KFC meal. The fries tasted old and the chicken was covered with sauces I'm sure to mask the taste. Anyway, a little training and customer service coaching would go a long way in treating customers respectfully no matter the skin color.
Atmosphere: 1
Food: 1
Service: 1
Great effort from team and food is good
Atmosphere: 5
Food: 5
Service: 5
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Unwelcoming and rude during the ordering process. I get it's just a fast food place but it's not that difficult to at the bare minimum be polite. Food took a long time, however, that's more understandable. When giving me my food there was someone behind me waiting to order and the employee kept giving the person waiting a dirty look. Finally told the woman behind me she'd be right with her, however, she said it in a rather nasty tone. I don't think anyone deserves to be treated as a nuisance and an inconvenience when they are simply trying to order themselves dinner. Will be refraining from coming back to this specific place.
Atmosphere: 1
Food: 4
Service: 1
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