Don't like this new kiosk system that's dehumanizing a simple ordering process. While I wait for my food, I see some other walk-in customers are frustrated at the change. And some even just walk out since there's several fast food options in the area.
Tracy-Ann Johnson-Myers
Save yourself the hassle and order from somewhere else. On July 11th, I ordered 9 pieces of chicken and specifically requested dark meat (legs and thighs). I was extremely disappointed when my order arrived with only chicken breasts, which no one in my household eats, so the entire order went to waste.
I called the restaurant immediately to explain that I had received the wrong order, but all I got was an apology and “there’s nothing we can do.” When I asked to speak with a manager, I was told she wouldn’t be in until the next day or Monday. They also suggested I drive to the store to pick up the dark meat I had already paid to have delivered, which defeats the purpose of delivery in the first place. And to make it worse, the delivery driver dropped off my food on my front steps without knocking to let me know the food arrived.
I would never order from this location again. The customer service is terrible.
Jim Walker
I ordered today online for 4 piece chicken combo around 8pm , the chicken tasted really good , and the Indian staff is really friendly and respectful. Good experience
Devendra Kumar Tungariya
Having big menu and good options for chicken and sandwiches. Very tasty tender and salad Staff is also very friendly
DrDevendra Kumar
Very tasty chicken served here, best lock-in Kingston, staff is also very friendly and humble
NAVDEEP SINGH GILL
Tasty chicken and friendly staff
473 ashmeen kaur
Chicken was very fresh and very good customer service.
Brian Marshall
Service is minimal here. I definitely dislike no drive thru. This is a huge issue. Food hit and miss at times. I go very rarely now due to no drive thru. Plus I don't like the fact that you need to order on the app to get better deals.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Big Crunch Sandwich
B Reviewed
All we could taste was GARLIC. Did not believe this is the "original Kentucky Fried Chicken Recipe "
Atmosphere: 1
Food: 1
Service: 2
Coyiske
There is this constant smell of manure. There is a stench that is so unpleasant it genuinely makes you lose your appetite.
The chicken I got was small. It tasted really nice tho.
Atmosphere: 3
Food: 4
Service: 2
Colleen Bennett
Very clean location. Food was great except for the gravy. I understand trying to save $ by thinning out the gravy, or watering it down, but this was just like flavored water. Nothing at all like the gravy that used to be.
Atmosphere: 5
Food: 3
Service: 5
saureen patel
Unacceptable Treatment of Delivery Drivers As a delivery driver, I understand that restaurants can be busy, but my experience here was unacceptable. I waited for almost 30 minutes for an order. When I followed up politely, the staff responded rudely and told me not to pick up orders from there and to cancel it instead. Their tone and attitude were highly disrespectful.
Delivery drivers work hard to serve customers and support restaurants. Being treated like this is unprofessional and unfair. I hope the management addresses this issue because no driver deserves this
Service: 1
Kinjal Patel
I had one of the worst experiences at this restaurant as a delivery driver. After waiting for almost 30 minutes for an order, I followed up, only to be met with rude and disrespectful behaviour from the staff. They spoke to me in an unprofessional and harsh tone, telling me to cancel the order and not to pick up from here. The way they talked was dismissive and completely unacceptable. As delivery drivers, we work hard to ensure customers get their orders on time, and we deserve to be treated with basic respect. This kind of rough and disrespectful attitude towards drivers is not only unprofessional but also shows a lack of regard for the people supporting their business. I would not recommend anyone, especially other drivers, to deal with this place unless they improve their customer service and staff behaviour. I hope the management addresses this issue because no driver deserves this kind of treatment.
Jon Egerton
Got some real bad food poisoning from here. Whole family is sick. Thanks kfc
Don't like this new kiosk system that's dehumanizing a simple ordering process. While I wait for my food, I see some other walk-in customers are frustrated at the change. And some even just walk out since there's several fast food options in the area.
Save yourself the hassle and order from somewhere else. On July 11th, I ordered 9 pieces of chicken and specifically requested dark meat (legs and thighs). I was extremely disappointed when my order arrived with only chicken breasts, which no one in my household eats, so the entire order went to waste.
I called the restaurant immediately to explain that I had received the wrong order, but all I got was an apology and “there’s nothing we can do.” When I asked to speak with a manager, I was told she wouldn’t be in until the next day or Monday. They also suggested I drive to the store to pick up the dark meat I had already paid to have delivered, which defeats the purpose of delivery in the first place. And to make it worse, the delivery driver dropped off my food on my front steps without knocking to let me know the food arrived.
I would never order from this location again. The customer service is terrible.
I ordered today online for 4 piece chicken combo around 8pm , the chicken tasted really good , and the Indian staff is really friendly and respectful. Good experience
Having big menu and good options for chicken and sandwiches.
Very tasty tender and salad
Staff is also very friendly
Very tasty chicken served here, best lock-in Kingston, staff is also very friendly and humble
Tasty chicken and friendly staff
Chicken was very fresh and very good customer service.
Service is minimal here. I definitely dislike no drive thru. This is a huge issue. Food hit and miss at times. I go very rarely now due to no drive thru. Plus I don't like the fact that you need to order on the app to get better deals.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Big Crunch Sandwich
All we could taste was GARLIC. Did not believe this is the "original Kentucky Fried Chicken Recipe "
Atmosphere: 1
Food: 1
Service: 2
There is this constant smell of manure. There is a stench that is so unpleasant it genuinely makes you lose your appetite.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Big Crunch Sandwich
Restaurantji Recommends
The chicken I got was small. It tasted really nice tho.
Atmosphere: 3
Food: 4
Service: 2
Very clean location. Food was great except for the gravy. I understand trying to save $ by thinning out the gravy, or watering it down, but this was just like flavored water. Nothing at all like the gravy that used to be.
Atmosphere: 5
Food: 3
Service: 5
Unacceptable Treatment of Delivery Drivers
As a delivery driver, I understand that restaurants can be busy, but my experience here was unacceptable. I waited for almost 30 minutes for an order. When I followed up politely, the staff responded rudely and told me not to pick up orders from there and to cancel it instead. Their tone and attitude were highly disrespectful.
Delivery drivers work hard to serve customers and support restaurants. Being treated like this is unprofessional and unfair. I hope the management addresses this issue because no driver deserves this
Service: 1
I had one of the worst experiences at this restaurant as a delivery driver. After waiting for almost 30 minutes for an order, I followed up, only to be met with rude and disrespectful behaviour from the staff. They spoke to me in an unprofessional and harsh tone, telling me to cancel the order and not to pick up from here. The way they talked was dismissive and completely unacceptable.
As delivery drivers, we work hard to ensure customers get their orders on time, and we deserve to be treated with basic respect. This kind of rough and disrespectful attitude towards drivers is not only unprofessional but also shows a lack of regard for the people supporting their business. I would not recommend anyone, especially other drivers, to deal with this place unless they improve their customer service and staff behaviour. I hope the management addresses this issue because no driver deserves this kind of treatment.
Got some real bad food poisoning from here. Whole family is sick. Thanks kfc
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