McDonald’s

312 Princess St, Kingston
(613) 549-3999

Recent Reviews

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donna lorbetskie/mask

The older lady at the cash on Friday January 30/26. Her actions were absolutely horrible for my grandson, she grabbed my grandson's hand when he touched the glass cabinet. This was very unexceptable. Hands off..My grandson is autistic and didn't deserve this. She needs to be educated on this. She definitely is not a friendly lady.

Atmosphere: 1

Food: 3

Service: 4

Jackie Sturgess

The photo is way outdated. It's no longer at that site. It's at Clergy and Princess on the other side of the road. This place has the worst service and being downtown is always busy. There is only ever one working washroom that has to be unlocked by staff who are to busy to help. Not to mention it's always in use by someone not wanting to come out.

Atmosphere: 2

Food: 3

Service: 2

Be Happy

Service was slow at 8 in the morning, not many orders at that time otherwise McDonald's always awsome

Atmosphere: 5

Food: 5

Service: 3

Paul Methven

Great but be prepared for the onslaught of requests for money and cigarettes as you enter and exit.

Atmosphere: 2

Food: 4

Service: 4

Been Nothing

No hair nets.

Atmosphere: 4

Food: 4

Service: 4

Savannah Varrette

They did not answer our 500 calls because we were trying to place an order, the first person hung up on us!!
And we only ordered 5 cheeseburgers for our poor family 😡 1 star review DO NOT GO HERE

Vanne Solo

Just slow service overall. Had to wait more than 20 minutes for 4 breakfast meals 🫠

Atmosphere: 4

Food: 4

Service: 1

Javen Wilson

Gotta get your nuggies.

Atmosphere: 3

Food: 3

Service: 4

Kendra Wood

The best fries around. Good service. Got our special order correct

Atmosphere: 5

Food: 5

Service: 5

Chris Wood

Somehow they forgot about my order. Had to remind them. Honestly not a big deal, but not going to give five stars

Atmosphere: 4

Food: 5

Service: 3

Miranda A

Worse location of all them. The bathrooms were disgusting, service was super slow 3 people working at the downtown location around dinner time. Waited over 20 mins for our order inside, everytime we have been here its always a bad experience.

Atmosphere: 1

Food: 2

Service: 1

Carol Zhang

Very disappointing experience at this McDonald’s.

I placed my order and waited far longer than expected. My order number even disappeared from the screen while several customers who ordered after me had already received their food. It was only after I made eye contact with a staff member working in the dessert and beverage section that she asked the person in charge of packing if my order was ready.

From their conversation, it was clear that my food was already prepared and just needed to be put into a bag along with a portion of fries. However, the staff member responsible for packing was walking around aimlessly and did not seem to be doing anything productive or she’s just ignoring my order? When I finally received my order, there was no apology or explanation for the delay.

Because of the wait, my ice cream completely melted and was no longer edible.

This was a very frustrating and unacceptable experience. If you have the option, I strongly recommend going to a different McDonald’s. This location is in serious need of proper staff training and improved customer service.

Atmosphere: 1

Food: 1

Service: 1

Mein Name geht sie nichts an

Great for a quick bite - this store sadly has quite a few homeless people coming by. Obviously, that’s not their fault but a systemic issue - still, it does make the atmosphere a bit difficult :|

Atmosphere: 2

Food: 4

Service: 5

Carrie Rooney

Very disappointed at the service today, A grown man making fun of my 2 year old for not talking, very rude to my daughter, disgusting behavior.

Atmosphere: 2

Food: 3

Service: 1

Jessica Rooney

312 is literlly the worst mcdonalds and area as it is, to have employees who are rude to two years old and employees who take money from kids. And laugh at them, because they think a two year old can communicate and tell me what happend when him father go get him a icecream, and then steve tries to argue with my husband because he laughed at a two year old. contacted cooperate and more. You don't do that too a kid. I am writing this and going write back to the restaurant to get his money back. My husband will stay calm for the kid. I am pregnant and a mama bear never be rude kids or my kid. I will be telling everyone there is a employee steve there and that they should go to every other mcdonalds. Also should fire Steve. Have never had a issue with mcdonalds even when it was called rotten Ronnie's I never called it that but the employee has a rotten attitude and is ruining it.

Everytime I go the pop is flat. All is old and full of hair they don't wash there hands. The food should inspect steve.

I am a influencer, a writer, singer songwriter model and dancer. And a media person none online I will be going live making tik toks and reviewing this and more to let it be know. I have a huge following and make money offline and have been a singer my whole life buisness person.

You don't do that to people or treat Tham that way. Everytome I go there there's a issue with steve.

Time to let steve go mcdonalds 312. Cause I'm contacting city hall too. Saying if management doesn't take this serious and how he can cause me too miscarry if I'm upset because he stressed my kid.

No excuse do better. Get new employees because they don't do the food to describe the feeling of foing to mcdonalds anymore it's sad meals not happy meals.

I will be bringing my son too the one with the play zone. And you guys owe me money so I except it back. You better fire steve for stealing from my child. I have a good happy life. Not gonna let this bug us.

But its about what's right and what he did was wrong and then him making fun of my son to the other staff there and them laughing he's too. Be ashamed. You guys owe my son a apology grow up.

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