Wow! I just tried to make arrangements to order for a group as I'd done last year (about $250 worth). The man who answered the phone was super ignorant. I understood he couldn't accommodate what I was asking (an 11 AM delivery - even tho they'd done it before) but he was extremely condescending and brusque. Like the food but won't ever be ordering from there again.
Atmosphere: 1
Food: 3
Service: 1
Bonnie Dup
First I like to say poor customer service as this man I talk to was very very boldly talk loud and kept repeating pay cash but at first i thought he ment cash for delivery as thats what i ask him,,when i asked for food to he got angry said it over and over Pay cash,, ! wow not to nice,,The chicken fried rice was not fresh it was really dried old peaces of chicken in it,,, the vegg was good and spareribs was good to and chicken balls,,iLL think twice before i order fr here again,,, and when i got the meal this was what it looked like all wet in the paper bag as the food leaked out into the paper bag
Atmosphere: 1
Service: 1
Frank
ABSOLUTELY TERRIBLE SERVICE AND RUDE!! Wanted to order some take out for my family this evening and called a few times as I knew they were open but figured they were just busy. I try to support the small, family run businesses and when the guy finally answered he was annoyed, short and SUPER IGNORANT!!!. I couldn’t believe it! Take your money and go elsewhere, not the way you’re supposed to treat customers. Called another well known Chinese restaurant and they were busy and still took my order and super friendly and food was fantastic! Didn’t make us feel like a nuisance and inconvenience.
Atmosphere: 1
Service: 1
Tammy Robertson
I was really looking forward to trying this Chinese restaurant, but unfortunately, my experience was quite disappointing. The first thing that struck me was the breaded meats. When you order dishes that feature them, it seems like 98% of the meal is just breading, which completely overpowers the actual meat. It's frustrating to have so much crust and so little substance. In addition the spring rolls are also nothing but 100% cabbage.
Additionally, I was taken aback by the dining experience. The ambiance made me expect a comfortable meal, but it quickly became clear that eating in the restaurant wasn't an option. The food itself was lacking in sauce, leaving many of the dishes feeling dry and unappetizing. I was also surprised by the lack of flavor—everything tasted very bland, as if the chef forgot to add any seasoning or spices at all.
Overall, I left feeling unsatisfied and let down. I had hoped for a flavorful meal that would introduce me to a range of vibrant tastes, but instead, I found an experience that fell flat on multiple levels. I won’t be returning any time soon.
Atmosphere: 1
Food: 1
Service: 1
Ed Melanson
Best Chinese takeout in Kingston. Fair prices as well.
Atmosphere: 4
Food: 5
Service: 5
Nick Broadbent
Best Chinese food in kingston
Atmosphere: 5
Food: 5
Service: 5
base1321
They compensate for their unflavoured food by giving you bigger portions. Bigger portions don’t make it worth this flavourless low quality food. I’ve tried new garden in the past but didn’t like it. Wong’s is my go to. They were on holidays so I thought I’d give this place a try. Not worth it. They are also only open when they feel like it. Most inconsistent hours for a business I’ve ever seen. If you want good quality Chinese food go to Wong’s on Weller. Won’t be disappointed there! Don’t bother with new garden.
Atmosphere: 1
Food: 1
Service: 2
James Insley
Traditional menu, as found in every Chinese restaurant in town. Food is okay, just nothing special about it.
Atmosphere: 2
Food: 3
Service: 4
Pat Laverty
1st time using this restaurant for takeout. It was the best Chinese food ever, fast service, fair pricing, delivered hot great presentation and the chow mein was the very best ever! We will definitely be calling them again!
Food: 5
Service: 5
Lynn Lamirande
Tried ordering from this establishment, was quoted a higher price that didn’t match online prices. The individual was extremely disrespectful therefore cancelled order. Very disappointed in behaviour.
The coat all of there food is the sweet sauces making everything soggy and gross everything else is less then mid spent 100 dollars and I will never order from here again hands down worst takeout I have had in kingston so far
Atmosphere: 1
Food: 1
Service: 2
Emily
Should've bluntly canceled my order an tell buddy "where to go and how to get there." Just won't bother again. No patience, irrigant and spoke unprofessional.
Food: 3
Service: 1
Heather Parks
Just love the general Tao . Egg rolls are #1
Atmosphere: 5
Food: 5
Service: 5
Julie Slack
excellent!
I have not eaten here in many years, decided it would make a nice valentine dinner. we were not disappointed. it was not only great tasting there was so much food. the vegetables we fresh cut up large and huge pieces of meat. so impressed especially now a days when portions have gotten small and cost more. highly recommend
Wow! I just tried to make arrangements to order for a group as I'd done last year (about $250 worth). The man who answered the phone was super ignorant. I understood he couldn't accommodate what I was asking (an 11 AM delivery - even tho they'd done it before) but he was extremely condescending and brusque. Like the food but won't ever be ordering from there again.
Atmosphere: 1
Food: 3
Service: 1
First I like to say poor customer service as this man I talk to was very very boldly talk loud and kept repeating pay cash but at first i thought he ment cash for delivery as thats what i ask him,,when i asked for food to he got angry said it over and over Pay cash,, ! wow not to nice,,The chicken fried rice was not fresh it was really dried old peaces of chicken in it,,, the vegg was good and spareribs was good to and chicken balls,,iLL think twice before i order fr here again,,, and when i got the meal this was what it looked like all wet in the paper bag as the food leaked out into the paper bag
Atmosphere: 1
Service: 1
ABSOLUTELY TERRIBLE SERVICE AND RUDE!!
Wanted to order some take out for my family this evening and called a few times as I knew they were open but figured they were just busy. I try to support the small, family run businesses and when the guy finally answered he was annoyed, short and SUPER IGNORANT!!!. I couldn’t believe it! Take your money and go elsewhere, not the way you’re supposed to treat customers. Called another well known Chinese restaurant and they were busy and still took my order and super friendly and food was fantastic! Didn’t make us feel like a nuisance and inconvenience.
Atmosphere: 1
Service: 1
I was really looking forward to trying this Chinese restaurant, but unfortunately, my experience was quite disappointing. The first thing that struck me was the breaded meats. When you order dishes that feature them, it seems like 98% of the meal is just breading, which completely overpowers the actual meat. It's frustrating to have so much crust and so little substance. In addition the spring rolls are also nothing but 100% cabbage.
Additionally, I was taken aback by the dining experience. The ambiance made me expect a comfortable meal, but it quickly became clear that eating in the restaurant wasn't an option. The food itself was lacking in sauce, leaving many of the dishes feeling dry and unappetizing. I was also surprised by the lack of flavor—everything tasted very bland, as if the chef forgot to add any seasoning or spices at all.
Overall, I left feeling unsatisfied and let down. I had hoped for a flavorful meal that would introduce me to a range of vibrant tastes, but instead, I found an experience that fell flat on multiple levels. I won’t be returning any time soon.
Atmosphere: 1
Food: 1
Service: 1
Best Chinese takeout in Kingston. Fair prices as well.
Atmosphere: 4
Food: 5
Service: 5
Best Chinese food in kingston
Atmosphere: 5
Food: 5
Service: 5
They compensate for their unflavoured food by giving you bigger portions. Bigger portions don’t make it worth this flavourless low quality food. I’ve tried new garden in the past but didn’t like it. Wong’s is my go to. They were on holidays so I thought I’d give this place a try. Not worth it. They are also only open when they feel like it. Most inconsistent hours for a business I’ve ever seen. If you want good quality Chinese food go to Wong’s on Weller. Won’t be disappointed there! Don’t bother with new garden.
Atmosphere: 1
Food: 1
Service: 2
Traditional menu, as found in every Chinese restaurant in town.
Food is okay, just nothing special about it.
Atmosphere: 2
Food: 3
Service: 4
1st time using this restaurant for takeout. It was the best Chinese food ever, fast service, fair pricing, delivered hot great presentation and the chow mein was the very best ever! We will definitely be calling them again!
Food: 5
Service: 5
Tried ordering from this establishment, was quoted a higher price that didn’t match online prices. The individual was extremely disrespectful therefore cancelled order. Very disappointed in behaviour.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very bad attitude on. The phone
Service: 1
The coat all of there food is the sweet sauces making everything soggy and gross everything else is less then mid spent 100 dollars and I will never order from here again hands down worst takeout I have had in kingston so far
Atmosphere: 1
Food: 1
Service: 2
Should've bluntly canceled my order an tell buddy "where to go and how to get there."
Just won't bother again.
No patience, irrigant and spoke unprofessional.
Food: 3
Service: 1
Just love the general Tao . Egg rolls are #1
Atmosphere: 5
Food: 5
Service: 5
excellent! I have not eaten here in many years, decided it would make a nice valentine dinner. we were not disappointed. it was not only great tasting there was so much food. the vegetables we fresh cut up large and huge pieces of meat. so impressed especially now a days when portions have gotten small and cost more. highly recommend
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