I just visited this Subway a few minutes ago, and I’ve honestly had enough of the repeated poor service from one of the staff members. Right before me, a white customer walked in and she calmly helped him by preparing his food without assumptions. But when I walked in to pick up my mobile cookie order, she didn’t even ask what I needed or greet me. Instead, she instantly assumed I was an Uber Eats driver and asked, “Which order are you picking up?”
This isn’t the first time I’ve experienced this from the same employee. It’s frustrating and disrespectful to be repeatedly stereotyped and not treated like a regular paying customer. I expect better customer service and fair treatment.
Subway needs to train their staff to treat every customer equally, without jumping to assumptions.
mahendra bijukuchhay
Very good customer service and food.
Victoria Cormier
Really good
Robert Lowes
Fast friendly staff food is always fresh
Kael Warren
They have a sign saying “give us a 5 star review for a free cookie” absolute classless act by management.
Juno Leer
Thank you for the extra avocado in my rice bowls, Priya.
Atmosphere: 5
Food: 5
Service: 5
Cara Quinn
Everything was great. Unfortunately, I couldn't get the app to work to get the deal, but the customer service and everything there was fantastic
Atmosphere: 5
Food: 5
Service: 5
Simran Kour
Our experience to this outlet was amazing Priya rai really helped us a lot in finding something similar to our taste
Very friendly staff and service is also too good. They are very polite. Even make the food in very meantime. I like everything there.
Atmosphere: 5
Food: 5
Service: 5
Aman Deep
The store closed 15-20 minutes early.
This is the 3rd time this has happened.
If you’re closing early, please update the hours to 1:30.
We drove nearly 10 km to get food, but no one even answered the phone.
The ironic part? There were two employees inside.
They didn’t know how to communicate properly when refusing service.
No supervisor or manager was on duty.
Atmosphere: 1
Service: 1
Kharvasia Dhruv
Who is going to pay for my fuel for driving back and forth for almost 4 times? The girls denied service before closing hours. I do not feel that franchise agreement standards and subway standards let you do that.
Atmosphere: 1
Service: 1
Krupa Kharvasia
Went there with my bro and family. They closed again today at 1:35am. If you don’t want to earn money. Why are you even open late. Why do you have such lazy employees?
Atmosphere: 1
Service: 1
Shiaz Pape Limited
Closed 1:30 Refused service Not full menu available. Close the store permanently if you can’t serve and provide service
This girls have always give. Hard times when we go around closing time.
Amazing service!
I just visited this Subway a few minutes ago, and I’ve honestly had enough of the repeated poor service from one of the staff members. Right before me, a white customer walked in and she calmly helped him by preparing his food without assumptions. But when I walked in to pick up my mobile cookie order, she didn’t even ask what I needed or greet me. Instead, she instantly assumed I was an Uber Eats driver and asked, “Which order are you picking up?”
This isn’t the first time I’ve experienced this from the same employee. It’s frustrating and disrespectful to be repeatedly stereotyped and not treated like a regular paying customer. I expect better customer service and fair treatment.
Subway needs to train their staff to treat every customer equally, without jumping to assumptions.
Very good customer service and food.
Really good
Fast friendly staff food is always fresh
They have a sign saying “give us a 5 star review for a free cookie” absolute classless act by management.
Thank you for the extra avocado in my rice bowls, Priya.
Atmosphere: 5
Food: 5
Service: 5
Everything was great. Unfortunately, I couldn't get the app to work to get the deal, but the customer service and everything there was fantastic
Atmosphere: 5
Food: 5
Service: 5
Our experience to this outlet was amazing Priya rai really helped us a lot in finding something similar to our taste
Atmosphere: 5
Food: 5
Service: 5
Great Service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly staff and service is also too good. They are very polite. Even make the food in very meantime. I like everything there.
Atmosphere: 5
Food: 5
Service: 5
The store closed 15-20 minutes early.
This is the 3rd time this has happened.
If you’re closing early, please update the hours to 1:30.
We drove nearly 10 km to get food, but no one even answered the phone.
The ironic part? There were two employees inside.
They didn’t know how to communicate properly when refusing service.
No supervisor or manager was on duty.
Atmosphere: 1
Service: 1
Who is going to pay for my fuel for driving back and forth for almost 4 times?
The girls denied service before closing hours.
I do not feel that franchise agreement standards and subway standards let you do that.
Atmosphere: 1
Service: 1
Went there with my bro and family.
They closed again today at 1:35am.
If you don’t want to earn money.
Why are you even open late.
Why do you have such lazy employees?
Atmosphere: 1
Service: 1
Closed 1:30
Refused service
Not full menu available.
Close the store permanently if you can’t serve and provide service
This girls have always give. Hard times when we go around closing time.
Atmosphere: 1
Service: 1
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