My wife, a few friends and I visited the restaurant a little while ago and had a little hiccup with our experience. However, I was notified immediately when I wrote a review.
I would like to say that the management team was so helpful. We revisited the restaurant just last evening. The experience we received was top notch. I can't thank Madison enough for following through and giving us an exceptional experience.
The food was amazing and service couldn't be any better. We enjoyed this visit so much that we stayed for a few hours.
Thank you Madison for a great evening. You are wonderful to work with.
Keep up the great work. We will be back.
Atmosphere: 5
Food: 5
Service: 5
sarah Perrett
The service was great. I only came in for a few drinks and was amazed at how much goes into making even just one Caesar.
Atmosphere: 5
Service: 5
Arthur Howarth
Net-net: Expensive. Avoid this place. Service is bad. Food is average at best, and they overcharge.
Monday evening, a lot of other local places were closed, looked interesting from the outside. Should have stopped there!
It was not busy at all, 5 tables. Seated rather quickly. Menus on table good! Then.................it took awhile before waitress came to get drinks and apps order.
Then it took another long while to get 4 drinks. Again, 5 tables. I am from Montreal and we are used to "casual" service, but the waitress was chatty Cathy and yacking it up with a couple at the bar. So eventually drinks came....
Apps when they came out were good. Bruchetta did come out wet, the cook should have grilled the bread before putting the toppings on, then flash heated under the salamander. But overall an ok start. However the silverware and napkins were not on the table, bit of a delay but they came with some water at the table.
Then the long wait came....waitress chatted with bar patrons, then two women came in who the waitress knew, she seated them in the back and sat down with them and chatted.....and chatted.
I finally had to get up, approach the waitress (she saw me get up and shot over from the chatty table) and ask for a second round of drinks, refill of the water jug (no service pours here) and ask about the food.
Then another wait......drinks come out. No food.
Waitress saunters to the kitchen and food arrives. We had the vodka gnocchi and tomato bowtie pasta. All 4 plates had been sitting under a heat lamp. Gnocchi had a decent rosé sauce, but definitely not a vodka sauce. Sun dried tomato bowtie with chicken came out oily with no tomato taste, and the chicken was dried out. Not even worthy to take home.
My daughters ordered mock drinks, but we were charged full price for drinks.
When my partner explained to the waitress that her plate was oily and dry, the waitress did offer to replace it, but we would still be waiting for that to be served if we took her up on it. Waitress simply took the plate off of the bill.
Clear the staff is not motivated and this place will close soon if this is the norm.
Avoid....there are much better places to go in Kingston!
Enjoyed my visit a couple of weeks ago. Good and punctual service even when it was busy. Nice to see a live musical performance as well.
Atmosphere: 5
Food: 5
Service: 5
JORGE ANDRES SEBASTIAN FAUNDEZ ASTORGA
Loving the new menu!
Atmosphere: 5
Food: 5
Service: 5
Ece Haskoylu
great vibe and great food. They even host trivia nights! This was a while ago but I got the hummus wrap but they were out of hummus so they offered to sub goat cheese and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Rémi Ethier
Just stopped by in my travels , service is excellent , did not have the food had a few drinks they were all amazing , the servers make this place a deff must if it's in yoir travels or eve out if the way ! Stellar spot !
Atmosphere: 5
Food: 5
Service: 5
Matt Alkenbrack
Understaffed and unorganized not to mention rude
Jaclyn Cook
We have been to The Caesar Company several times and are always so happy with the food and service. Emma was our most recent server and she was so pleasant and efficient. Thank you!
We are frequent visitors to the Caesar Co. Both the food and drinks are great! Staff is wonderful and it’s an amazing overall vibe! We love their live music, too! The spin dip and bruschetta is the best I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Maureen Stewart
Had a Charcuterie Caesar. Quite tasty! Menu looked interesting, may have to return to try the food.
I have to wonder what the noise level would be like if it was busy.
Atmosphere: 4
Service: 4
B R
Friendly and warm service. Nice atmosphere and very clean washrooms. The food was pretty good but nothing special. I really appreciate that they had the big windows up front open since the weather was still nice.
Atmosphere: 3
Food: 3
Service: 4
Stephanie
The Black Cherry Margarita is the best Margarita I've ever had! And at $8 on a Thursday, it's practically a steal.
My wife, a few friends and I visited the restaurant a little while ago and had a little hiccup with our experience. However, I was notified immediately when I wrote a review.
I would like to say that the management team was so helpful. We revisited the restaurant just last evening. The experience we received was top notch. I can't thank Madison enough for following through and giving us an exceptional experience.
The food was amazing and service couldn't be any better. We enjoyed this visit so much that we stayed for a few hours.
Thank you Madison for a great evening. You are wonderful to work with.
Keep up the great work. We will be back.
Atmosphere: 5
Food: 5
Service: 5
The service was great. I only came in for a few drinks and was amazed at how much goes into making even just one Caesar.
Atmosphere: 5
Service: 5
Net-net: Expensive. Avoid this place. Service is bad. Food is average at best, and they overcharge.
Monday evening, a lot of other local places were closed, looked interesting from the outside. Should have stopped there!
It was not busy at all, 5 tables. Seated rather quickly. Menus on table good!
Then.................it took awhile before waitress came to get drinks and apps order.
Then it took another long while to get 4 drinks. Again, 5 tables. I am from Montreal and we are used to "casual" service, but the waitress was chatty Cathy and yacking it up with a couple at the bar. So eventually drinks came....
Apps when they came out were good. Bruchetta did come out wet, the cook should have grilled the bread before putting the toppings on, then flash heated under the salamander. But overall an ok start. However the silverware and napkins were not on the table, bit of a delay but they came with some water at the table.
Then the long wait came....waitress chatted with bar patrons, then two women came in who the waitress knew, she seated them in the back and sat down with them and chatted.....and chatted.
I finally had to get up, approach the waitress (she saw me get up and shot over from the chatty table) and ask for a second round of drinks, refill of the water jug (no service pours here) and ask about the food.
Then another wait......drinks come out. No food.
Waitress saunters to the kitchen and food arrives. We had the vodka gnocchi and tomato bowtie pasta. All 4 plates had been sitting under a heat lamp. Gnocchi had a decent rosé sauce, but definitely not a vodka sauce. Sun dried tomato bowtie with chicken came out oily with no tomato taste, and the chicken was dried out. Not even worthy to take home.
My daughters ordered mock drinks, but we were charged full price for drinks.
When my partner explained to the waitress that her plate was oily and dry, the waitress did offer to replace it, but we would still be waiting for that to be served if we took her up on it. Waitress simply took the plate off of the bill.
Clear the staff is not motivated and this place will close soon if this is the norm.
Avoid....there are much better places to go in Kingston!
Atmosphere: 3
Food: 3
Service: 1
Great place to have a bite and hang with friends!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smashed Burger, Spinach Dip, Bruschetta, Wings
Enjoyed my visit a couple of weeks ago. Good and punctual service even when it was busy. Nice to see a live musical performance as well.
Atmosphere: 5
Food: 5
Service: 5
Loving the new menu!
Atmosphere: 5
Food: 5
Service: 5
great vibe and great food. They even host trivia nights! This was a while ago but I got the hummus wrap but they were out of hummus so they offered to sub goat cheese and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Just stopped by in my travels , service is excellent , did not have the food had a few drinks they were all amazing , the servers make this place a deff must if it's in yoir travels or eve out if the way ! Stellar spot !
Atmosphere: 5
Food: 5
Service: 5
Understaffed and unorganized not to mention rude
We have been to The Caesar Company several times and are always so happy with the food and service. Emma was our most recent server and she was so pleasant and efficient. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love coming here, delicious food every time. I unfortunately can't drink Caesars, but my husband sure does love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smashed Burger, Spinach Dip, Bruschetta
We are frequent visitors to the Caesar Co. Both the food and drinks are great! Staff is wonderful and it’s an amazing overall vibe! We love their live music, too! The spin dip and bruschetta is the best I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Had a Charcuterie Caesar. Quite tasty! Menu looked interesting, may have to return to try the food.
I have to wonder what the noise level would be like if it was busy.
Atmosphere: 4
Service: 4
Friendly and warm service. Nice atmosphere and very clean washrooms. The food was pretty good but nothing special. I really appreciate that they had the big windows up front open since the weather was still nice.
Atmosphere: 3
Food: 3
Service: 4
The Black Cherry Margarita is the best Margarita I've ever had! And at $8 on a Thursday, it's practically a steal.
Atmosphere: 5
Food: 5
Service: 5
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