Stop by to get my break coffee, staffs are nice and quick. I would comeback if I travel again.
Night Owl
I agree with some of the comments. The coffee and the food here are exceptional. The staff are wonderful people. Special shout out to Brennan! You truly made our day. Thank you!
Atmosphere: 5
Food: 5
Service: 5
FATESH CHAUHAN
Great service and helpful staff! We had a wonderful experience at Tim Hortons thanks to the amazing staff, especially Khushi. She gave us great food suggestions and made sure everything was just right. The service was warm, attentive, and very professional. It really made our visit enjoyable. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Safey Smith
To anyone reading this, please cease and desist going to this location for anything you wish to consume. There is a post on the Napanee community group, with a photo of an emptied coffee cup with two used Band-Aids at the bottom of it. This is completely disgusting and absolutely unacceptable! This place needs to be shut down permanently! These people don’t care about the quality of what they are selling, as long as they get the money. Zero safety standards. The people don’t wear gloves like they should be. Utterly disgusting. Charges should be laid for this.
Lakhveer Plaha
Amazing service at this Tim Hortons. Raman and Trang are working very efficiently and always greet customers with a smile.Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
meranda finley
Shoutout to all the staff that were there for the crazy lineups on Christmas! Thanks for everything and working today . Your work is appreciated 👍
Service: 5
Dylan
It's actually embarrassing how poorly managed this location is. I've been to dozens of Tim Hortons across the country and worked or managed my fair share of them, and this one might actually take the cake for worst managed Tim Hortons. All I wanted was one coffee - the drive thru was backed up practically to the street, so I went into the storefront. But I made sure to figure out what car I would have been behind if I went into the drive thru, just in case. I was the only person in the storefront, there was no line. And yet, by the time I got served, the truck I had marked had already been served and left. I waited no less than seventeen and a half minutes for a large coffee. Genuinely embarrassing - this failure of service would get people fired at better Tim Hortons locations, so clearly the issue isn't with the staff, it's with the management who allows the standard of service to be so low. 1 star is actually too high of a rating for this location, the management should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Kofi Bright
Staff were very nice . Raman was very nice and smiling to the customers .
Coffee was excellent
Service: 4
Stop by to get my break coffee, staffs are nice and quick. I would comeback if I travel again.
I agree with some of the comments. The coffee and the food here are exceptional. The staff are wonderful people. Special shout out to Brennan! You truly made our day. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great service and helpful staff!
We had a wonderful experience at Tim Hortons thanks to the amazing staff, especially Khushi. She gave us great food suggestions and made sure everything was just right. The service was warm, attentive, and very professional. It really made our visit enjoyable. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
To anyone reading this, please cease and desist going to this location for anything you wish to consume. There is a post on the Napanee community group, with a photo of an emptied coffee cup with two used Band-Aids at the bottom of it. This is completely disgusting and absolutely unacceptable! This place needs to be shut down permanently! These people don’t care about the quality of what they are selling, as long as they get the money. Zero safety standards. The people don’t wear gloves like they should be. Utterly disgusting. Charges should be laid for this.
Amazing service at this Tim Hortons. Raman and Trang are working very efficiently and always greet customers with a smile.Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Shoutout to all the staff that were there for the crazy lineups on Christmas! Thanks for everything and working today . Your work is appreciated 👍
Service: 5
It's actually embarrassing how poorly managed this location is. I've been to dozens of Tim Hortons across the country and worked or managed my fair share of them, and this one might actually take the cake for worst managed Tim Hortons. All I wanted was one coffee - the drive thru was backed up practically to the street, so I went into the storefront. But I made sure to figure out what car I would have been behind if I went into the drive thru, just in case. I was the only person in the storefront, there was no line. And yet, by the time I got served, the truck I had marked had already been served and left. I waited no less than seventeen and a half minutes for a large coffee. Genuinely embarrassing - this failure of service would get people fired at better Tim Hortons locations, so clearly the issue isn't with the staff, it's with the management who allows the standard of service to be so low. 1 star is actually too high of a rating for this location, the management should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Staff were very nice . Raman was very nice and smiling to the customers .
Atmosphere: 5
Food: 5
Service: 5
Sandeep was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Trang at the cash was soooooooooo nice and efficient. Thank you Trang and Happy Holidays.
Atmosphere: 5
Food: 5
Service: 5
5 star for sandeep ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Service: 5
We ordered latte and we got coffee instead. These people make us wait for 10 minutes in drive through and the coffee we received was too bad.
Atmosphere: 1
Food: 1
Service: 1
never go after 4 pm they will make you wait 20 min for just couple of drinks. not once, not twice it is everyday things.
Atmosphere: 1
Food: 1
Service: 1
The best Timmies i've ever had. I don't know what is different, but the coffee always tastes better, doughnuts and pastries fresher and crispier.
Atmosphere: 5
Food: 5
Service: 5
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