It's a Typical Tim Hortons where the food is meh and the staff couldn't care less about you!
Atmosphere: 2
Food: 3
Service: 1
M S
Waited almost 10 mins at drive through nobody responded worst service.
Service: 1
Bill Tonge
This morning the drive thru lady shorted me $20. I corrected her, she handed me the $20 and said her math isn't very good. Does the till not tell you how much change to give. I hope others check their change.
Atmosphere: 1
Food: 5
Service: 1
Kelly Yorston
So friendly!!! What a great way to start to our day. The restaurant was clean and staff quick.
Atmosphere: 5
Food: 5
Service: 5
Sanju P
I had a bagel and it was nicely toasted and great
Aron Bath
I’ve been to this Tim Hortons location a few times, and unfortunately, the experience hasn’t been great. The staff do their best, but the atmosphere feels tense. The manager, Melissa, comes across as rude and dismissive — not just toward customers, but even toward her own staff. It’s uncomfortable to see employees being treated poorly right in front of customers.
The food and coffee are the same as other Tim’s locations, but the management makes the whole experience less welcoming. I hope head office takes notice and addresses how staff are treated here, because it definitely affects the customer experience.
Atmosphere: 2
Food: 3
Service: 1
Theresa Daniel
Yesterday morning, I met a wonderful girl named Adisha at this Tim Hortons. It was a busy time, but she took my order quickly and even helped me choose a sandwich I would like. She brought all the coffees and food to my table with napkins, and we had a short but pleasant conversation.
Despite the rush, I was really impressed by her positive attitude and the way she treated customers. At one point, I noticed her giving a gift box to a kid at the next table who had won some competition. That small gesture truly stood out.
I usually don’t write reviews, but I felt this experience deserved one. Before leaving, I told her I would definitely return to this Tim Hortons when I come back to the city.
Thank you, Adisha.
Atmosphere: 5
Food: 5
Service: 5
Louise Bowden
Coffee and bagel 🥯
Food: 3
Service: 5
Sean Zhang-smith
This store is out of my way but the only one in Kingston that I go too. Great service and orders are always correct
The drive through is the slower in Kingston. 15 minutes 2 cars served, just terrible.
Poonam Bedi
Review for Aaina at Tim Hortons
Aaina provided exceptional service during my visit to Tim Hortons. She was friendly, efficient, and made sure my order was perfect. Her warm smile and attention to detail truly stood out. Great experience
thank you, Aaina!
Atmosphere: 5
Food: 5
Service: 5
Sarah Elizabeth
This Tim Hortons offers a warm environment, the staff are super friendly and always go the extra mile to ensure great customer service. I’m a loyal customer at this location for this reason.
Atmosphere: 5
Food: 5
Service: 5
Z M
As always, great staff and good place to be at.
Atmosphere: 5
Food: 5
Service: 5
Cristina P
After a minor misunderstanding this morning, a polite conversation resolved everything. Excellent customer service. *My only complaint is that they don't have double-chocolate donuts at this location!
It's a Typical Tim Hortons where the food is meh and the staff couldn't care less about you!
Atmosphere: 2
Food: 3
Service: 1
Waited almost 10 mins at drive through nobody responded worst service.
Service: 1
This morning the drive thru lady shorted me $20. I corrected her, she handed me the $20 and said her math isn't very good. Does the till not tell you how much change to give. I hope others check their change.
Atmosphere: 1
Food: 5
Service: 1
So friendly!!! What a great way to start to our day. The restaurant was clean and staff quick.
Atmosphere: 5
Food: 5
Service: 5
I had a bagel and it was nicely toasted and great
I’ve been to this Tim Hortons location a few times, and unfortunately, the experience hasn’t been great. The staff do their best, but the atmosphere feels tense. The manager, Melissa, comes across as rude and dismissive — not just toward customers, but even toward her own staff. It’s uncomfortable to see employees being treated poorly right in front of customers.
The food and coffee are the same as other Tim’s locations, but the management makes the whole experience less welcoming. I hope head office takes notice and addresses how staff are treated here, because it definitely affects the customer experience.
Atmosphere: 2
Food: 3
Service: 1
Yesterday morning, I met a wonderful girl named Adisha at this Tim Hortons. It was a busy time, but she took my order quickly and even helped me choose a sandwich I would like. She brought all the coffees and food to my table with napkins, and we had a short but pleasant conversation.
Despite the rush, I was really impressed by her positive attitude and the way she treated customers. At one point, I noticed her giving a gift box to a kid at the next table who had won some competition. That small gesture truly stood out.
I usually don’t write reviews, but I felt this experience deserved one. Before leaving, I told her I would definitely return to this Tim Hortons when I come back to the city.
Thank you, Adisha.
Atmosphere: 5
Food: 5
Service: 5
Coffee and bagel 🥯
Food: 3
Service: 5
This store is out of my way but the only one in Kingston that I go too. Great service and orders are always correct
Atmosphere: 5
Food: 5
Service: 5
Drab location but decent service
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
The drive through is the slower in Kingston. 15 minutes 2 cars served, just terrible.
Review for Aaina at Tim Hortons
Aaina provided exceptional service during my visit to Tim Hortons. She was friendly, efficient, and made sure my order was perfect. Her warm smile and attention to detail truly stood out. Great experience
thank you, Aaina!
Atmosphere: 5
Food: 5
Service: 5
This Tim Hortons offers a warm environment, the staff are super friendly and always go the extra mile to ensure great customer service. I’m a loyal customer at this location for this reason.
Atmosphere: 5
Food: 5
Service: 5
As always, great staff and good place to be at.
Atmosphere: 5
Food: 5
Service: 5
After a minor misunderstanding this morning, a polite conversation resolved everything. Excellent customer service.
*My only complaint is that they don't have double-chocolate donuts at this location!
Service: 5
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