A&W

751 Ottawa St S, Kitchener
(226) 647-2167

Recent Reviews

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GURLEEN KAUR

Services was amazing the guy at front he is so friendly

amit suthar

Masala paneer burger 🍔
Mouthwatering taste

Arora Nidhi

Absolutely terrible service. I waited for over 20 minutes and not a single staff member acknowledged me or took my order. There were three people working, but none of them made any effort to help or even say hello. This isn’t the first time I’ve had a bad experience here—consistently poor service. Extremely disappointing.

Chris Wickens

Always friendly and I've never had a problem with my order! Plus they let me hang out for hours with my laptop while I wait for my car to get repaired next door!

Rob

A bit expensive so I only go when they have promotions or coupons but the food is definitely up to snuff. Burgers are good and they use hellman's mayo. Both the fries and sweet potato variation are good. Chubby chicken is thiccc. Friendly and prompt service ?

3M Sisters

On drive through during night Japsi served me in a professional way. Her smile and skillful talk made me comfortable. Thank you

Zelidey

I'm giving 5 stars, because, my entire family loves this place. This restaurant has been in the community for decades. Owners are friendly, food is very affordable.

Madhur Mahajan

The counter lady Harman is really helpful and polite. We got really good and quick service by her. She took every effort to make our meal taste good. We are happy with the service at A and W.

Vegetarian options: Can we have some more veg options like aloo patty burger .

Emily Victoria

Food was amazing ! And service was definitely above par!The manager and the cash person was so pleasant :) I wish more fast food chain had this kind or service.

Freamon

Ive been going to this location after work for a few years now. Only recently I keep getting told that they are cleaning the grill and cannot do burgers, only chicken. I'll go at 1:30am.... Cleaning grill .. 2:30am... Cleaning grill ... Tonight ...3:30am.......guess what?? Cleaning the grill. I'm not sure if it's lazy workers not wanting to serve food but how long does it take to clean a grill? I worked in restaurants for over 10 years and let me tell you.. it does not take long.The last 5 times I've gone to the restaurant I've only been able to order a burger once.Will not be back to this location.

Larry Wettlaufer

I usually rave about A&W but as good as the new chicken nuggets were and they are very good, the sauces were missing from our 2 orders! That's enough to drop the rating for food and service.

sarab gill

This is the best stop for beyond meat burgers, had best experience as compared to other A&w's. I wosh I could give them 10 stars.. Thank you A&W ottawa and strasburge

Havi Singh saini

The map is showing that dine in is available 24 hours but when i get there after walk it’s close. Only drive through is open and then i tell the guy whose working there about all situation and i said that I’m so hungry but he said you don’t have car so there is nothing he can do…

Michael Dailous

Excellent, the lady working the counter was extremely friendly and very polite. I was very impressed. Food was prepared very quickly and perfect temperature. This location is a standard that all locations should look up to. Well done staff.

Vegetarian options: Options depending on your situation and needs.

Kid-friendliness: Kids welcome.

Parking: Ample parking.

Wheelchair accessibility: Accessable building.

Dietary restrictions: Good options.

Huz

Ordered today a buddy burger and it wasn’t fresh :c I got it handed really quick too that’s how I know lol usually takes a min. Made me sad but I love the burger it’s soo good

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