Arby's
971 Victoria St N, Kitchener
(519) 745-2265
Recent Reviews
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I eat here way too often haha. Fantastic food and the staff are (usually) wonderful!
Great food
Lucas was amazing has great customer service was very polite and respectful. Loved how friendly he was and understanding.
I expected to meet not to be all clumped up. I understand it's a small sandwich. But it would have been better if the meat was spread out. The curly fries were pretty good the mozzarella sticks were a good size but there was only two definitely next time if I go I'm trying something else. But I hope they don't Clump the meat in the center again
Drove an hour to come because it’s the closest Arby’s. Really wish there were more Arby’s around.
Love the curly fries and roast beef and cheddar cheese sandwich.
Very nice clean and great service.
Seems to be one of the better values for fast food.
Pretty good food. I wish they participated in the app, but it is what it is. The service is pretty good depending on the person. Some are very nice and kind, others just want you out of there.
Great and will always come back.
Restaurantji Recommends
Exceptional service came here to pick up a birthday surprise meal for one of our staff and the team. There was just amazing.
If I lived closer I would go 8 days a week... I ❤️ Arby's!!!
Rude behaviour to coustmers last time told to me no orders they are not Giving good customer service I never recommend this place.
After 15 years, I finally made my way back to Arby’s, and the experience was nothing short of exceptional. From the moment we walked in, a server named Lucas made us feel like VIPs. His warm, welcoming energy and genuine hospitality stood out in a way that’s rare to find in restaurants today. He treated us like family, ensuring we felt comfortable and valued throughout our visit. His kindness, attentiveness, and enthusiasm turned a simple meal into a memorable experience. It’s refreshing to see someone who truly takes pride in their work and goes above and beyond to create a positive atmosphere. Lucas reminded us of what great customer service should be—something that, unfortunately, feels like a lost art in many places. Arby’s is lucky to have him!
First timer here-
Walked in had no idea what to get as I looked at the American menu wanted the wrap no big deal. I am proudly Canadian. Anyways the person behind the counter was excellent very nice helpful. Took my order I saw the trays and thought they were pretty cool. The restaurant dining was out dated but I kind of like that as I do miss the old days of Kitchener. The sandwich I got was so freaking good OMG!! That bread was yummy. The fries were hot but I didn’t eat them all as I really need to start watching my weight. As my order was quick and ready to go it was just me picking up an order for four of us to take to my parents house the person behind the counter came around and helped me which I found to be outstanding since people have really changed lately. The restaurant seemed cleaned the personality of the counter person makes me want to go back. Hope you all had an amazing night!! Thank you for your service.
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