Burger King

670 Fairway Rd S, Kitchener
(519) 894-3446

Recent Reviews

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Garrey Heath

Burger King service, was good and the food was good.

Atmosphere: 5

Food: 5

Service: 5

FLY-HIGH SLUMS FOUNDATION

I ordered a king meal deal with the staff and I confirmed twice. They’re not to hear me properly and they rude on me. Today date is 14 March.4 pm there is a one Punjabi guys also rode on me and one lady who take an order this time. Very pathetic service on this location.

Atmosphere: 1

Food: 1

Service: 1

Chris Wilson

Advertising on their new menu items was misleading.

Food: 2

Service: 2

Brett Dimmock

no ketchup no pickles no onions.

How hard is it?

Atmosphere: 2

Food: 2

Service: 2

Joinvil Jonel

I had a terrible experience picking up an order today. The restaurant’s doors were locked, so I parked my car and went to the drive-thru window on foot. When I knocked, the employees saw me but completely ignored me. After a long wait, they finally opened the window, only to tell me that I had to bring my car to pick up the order.

As a delivery driver, I expect to be treated with respect, just like any other customer. It felt like they didn’t care about me at all. I can’t help but wonder if this treatment had anything to do with the fact that I’m Black. No one should be treated this way. Burger King needs to train their employees to respect all customers, including Uber Eats drivers who help bring them business. Very disappointing experience!

Atmosphere: 1

Food: 1

Service: 1

Lukas (The Koala)

Never had an issue really. It's just the second time they skipped out and forgot one of my sandwichs. (Drive thru).

Atmosphere: 4

Food: 4

Service: 3

Garry Rogerson

VERY DISAPPOINTED! READ THIS!

BURGER KING HAS FALLEN INTO THE WOKE CATEGORY OF DOING BUSINESS...I RECENTLY TRIED A WHOPPER, IT'S BEEN A WHILE!

ONCE I RECEIVED THE WHOPPER I HAD TO LOOK TWICE IN BETWEEN THE BUNS...WHERE IS THE BEEF???

LOT'S OF BUN, LETTUCE, ETC...BUT SHAMEFULLY THE WHOPPER HAS BEEN TURNED INTO A 'FLOPPER'!!!

THERE IS VERY LITTLE MEAT JUST LIKE MCDONALD'S BIG MAC...NO MEAT!

VERY DISAPPOINTING!

Milanmol Philip

We went to the burger king at fairway road around 3:45pm to 4:00pm today, January 15,2025 and was quite disappointed by the cashier girl’s attitude towards us. The girl who was wearing glasses(black frame) and uniform shirt was very rude. She did not greet us nor she was polite. As soon as we walked in she was showing an attitude which was a racist behaviour. She was standing there without showing any interest to work. She needs to be trained on how to be polite with guests.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Whopper

Hope Woods

Person at the counter who served us was very rude. Should learn something about customer service. Smile. Be friendly. It isn't that hard.

neng ly

I recently ordered Burger King from this location and I specifically ordered my custom Burger I advised them twice that their screen was incorrect and they said that everything would be covered when I got to the window now I'm sitting at home eating this burger that is not the way that I ordered. I also ordered a poutine and they gave me fries. I don't know what it is but I understand that people make mistakes but I've been supporting this location for almost 3 years at least 2 out of every three times that we go there's always a mess up on their end. I called them and obviously they do not pick up their phone calls because they do not want to hear an irate customer. I hope corporate goes through all these reviews and reaches home because this is ridiculous. Both of my burgers my whole meal was a complete wreck

Atmosphere: 1

Food: 1

Service: 2

Ngoc Nguyen

This Burger King used to have the best Whoppers like 5 years ago. I'm giving up eating at Burger King now, because their Whoppers recently are super bunk. Ingredients dont taste fresh, placed very messy, the burger patty is always burnt, and stale. Maybe I'll try again in a few years.

Food: 1

Rakhi Radhakrishnan

The food and ambience is great, except for the fact that the associate their fails to treat customers politely, often they seem like they are giving for free and fails to greet or thank the customers. There was an indian lady there, idk if she is the manager but she treats customers very poorely. If the manager or any higher authority is reading this, let your associate know to treat the customers nicely! Other than that the food and cleanliness was great!

Atmosphere: 4

Food: 4

Service: 1

Akhil Krishnan

Unfriendly staffs and poor customer service.

Atmosphere: 4

Food: 4

Service: 1

Josh Oxley

I like Burger King, but this location makes some of the best tasting Burger King I've ever had.

izzy1234 “Jedi” dog

Well well well. I normally come here as I'm not a McDonald's fan. Normally I've overlooked that fact that staff here fail to greet customers, but today Sunday October 13th at approximately 1pm I was again not greeted by the woman in the fancy uniform. Anyhow what really got me was as I'm ordering she kept barking " is that it" constantly and was getting frustrated as I added it or amended my order. After the 7th or so " is that it" I told her to forget it and walked out. I refuse to spend money in any establishment that makes me feel uncomfortable or thinks they're doing me a favor. I left and went to MacDonald which is literally next door.......crap service would not recommend.

Atmosphere: 2

Food: 5

Service: 1

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