Expensive for what it is. Not very filling, almost $18 for a salad with a protein, chicken had off putting texture which kind of grossed me out. Could go almost anywhere else for the same price and get a way better meal.
Atmosphere: 2
Food: 1
Service: 1
Brianna Nunes
I would give a 0 if I could.I placed an order for a custom bowl through skip the dishes and received this absolute garbage.The protein I added to my order was steak and I received flaky cat food instead (which was grey might I add).Also for some extra protein since freshii is so nice I got someone’s hair, thank you guys for that!Thankfully skip refunded me my order and I dodged getting food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Olivia Amorim
Pretty bad customer service. My wrap was sticky, dripping and falling apart.
Atmosphere: 2
Food: 2
Service: 1
Nancy Evans
First time at Freshii and won’t be back. Paid over $20 for a small green smoothie and veggie wrap with falafel. Didn’t enjoy either item at all and most of the wrap ended up in the garbage (I choked down the smoothie). Customer service is lacking; minimal engagement and no offer to grill the wrap (or ask if I wanted it grilled). Very disappointed as I was excited to try this franchise.
Atmosphere: 1
Food: 1
Service: 1
Love Bansal
First time at this location. Bought 2 bowls both #Uncooked rice!!Waste of
Food: 1
Service: 1
G D
Vegies not fresh poor staff speaking so fast im not here for english listening test ?
Atmosphere: 2
Food: 2
Service: 1
519
This location is satisfactory. The staff is friendly and accommodating. However, a concerning aspect is their inconsistent glove usage when handling food. On several occasions, I observed them wearing the same gloves they had used for touching cash, computers, and various surfaces, and then proceeding to handle the food for my salad. To my dismay, they even placed receipts containing BPA on top of my food. This raises questions about the concealed and potentially unhygienic practices involved in food preparation at a place that otherwise promotes health-conscious dining.
Atmosphere: 3
Food: 3
Service: 3
Tina Scott
Salad was not good at all. Chicken was frozen and bacon tasted sour. Also, bacon was not cut properly and was big chunks. Too expensive for it not to be optimal. I won’t order again.
Absolute Touch
Horrible! I was charge for an order i canceled because I had it delivered to the wrong address BUT immediately re ordered it to the right address but was still charged for the order I canceled literally seconds after I ordered it. Oh and they even got the new order wrong!!!
Mi jk
I ordered their pangoa bowl for lunch with chicken breast..only to realize the chicken was uncooked and an odd texture. I ate a few pieces but it was too horrid I had to pick the rest out. I’ve never experienced such an atrocity and now I’m currently suffering from food poisoning, day 2. They took a while to serve me but honestly take 30 minutes if you have to because no one wants to experience this! The bowl was also poorly constructed. Wish I worked closer to the Waterloo location(s), I’ve NEVER had any complaints. Train your afternoon staff or something! I really don’t want to be completely negative so I will say the customer service was pleasant, very friendly acknowledgement and wished me a nice day.
just ordered a salad. got home and the bowl was maybe 1/4 full. couldn't believe it. no words. not going back.
Stephanie Schmidt
Always used to come to this Freshii to get a Buddha's Satay bowl with tofu because it was better than any other location. Sadly, I ordered my usual from this location today and it was so disappointing :( My bowl had no spicy peanut sauce and not as much tofu as it used to. The tofu also used to be sweet and delicious but this tofu had absolutely no flavour. In addition, the bowl has gone up in price. I would be willing to pay the higher price if it was just as good but not if corners are being cut.
KhiemNguyenKN3
Kind of disappointed, I’ve been to a lot of freshii’s but this one was really cheap on quantity, definitely won’t be returning. Especially if you’re spending $20 on a bowl
Cici
Love the custom bowls. Friendly staff & pickup orders are made super fast! A quick & convenient dinner option fursure.
C
Love the custom bowls. Friendly staff & pickup orders are made super fast! A quick & convenient dinner option fursure.
Expensive for what it is. Not very filling, almost $18 for a salad with a protein, chicken had off putting texture which kind of grossed me out. Could go almost anywhere else for the same price and get a way better meal.
Atmosphere: 2
Food: 1
Service: 1
I would give a 0 if I could.I placed an order for a custom bowl through skip the dishes and received this absolute garbage.The protein I added to my order was steak and I received flaky cat food instead (which was grey might I add).Also for some extra protein since freshii is so nice I got someone’s hair, thank you guys for that!Thankfully skip refunded me my order and I dodged getting food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Pretty bad customer service. My wrap was sticky, dripping and falling apart.
Atmosphere: 2
Food: 2
Service: 1
First time at Freshii and won’t be back. Paid over $20 for a small green smoothie and veggie wrap with falafel. Didn’t enjoy either item at all and most of the wrap ended up in the garbage (I choked down the smoothie). Customer service is lacking; minimal engagement and no offer to grill the wrap (or ask if I wanted it grilled). Very disappointed as I was excited to try this franchise.
Atmosphere: 1
Food: 1
Service: 1
First time at this location. Bought 2 bowls both #Uncooked rice!!Waste of
Food: 1
Service: 1
Vegies not fresh poor staff speaking so fast im not here for english listening test ?
Atmosphere: 2
Food: 2
Service: 1
This location is satisfactory. The staff is friendly and accommodating. However, a concerning aspect is their inconsistent glove usage when handling food. On several occasions, I observed them wearing the same gloves they had used for touching cash, computers, and various surfaces, and then proceeding to handle the food for my salad. To my dismay, they even placed receipts containing BPA on top of my food. This raises questions about the concealed and potentially unhygienic practices involved in food preparation at a place that otherwise promotes health-conscious dining.
Atmosphere: 3
Food: 3
Service: 3
Salad was not good at all. Chicken was frozen and bacon tasted sour. Also, bacon was not cut properly and was big chunks. Too expensive for it not to be optimal. I won’t order again.
Horrible! I was charge for an order i canceled because I had it delivered to the wrong address BUT immediately re ordered it to the right address but was still charged for the order I canceled literally seconds after I ordered it. Oh and they even got the new order wrong!!!
I ordered their pangoa bowl for lunch with chicken breast..only to realize the chicken was uncooked and an odd texture. I ate a few pieces but it was too horrid I had to pick the rest out. I’ve never experienced such an atrocity and now I’m currently suffering from food poisoning, day 2. They took a while to serve me but honestly take 30 minutes if you have to because no one wants to experience this! The bowl was also poorly constructed. Wish I worked closer to the Waterloo location(s), I’ve NEVER had any complaints. Train your afternoon staff or something! I really don’t want to be completely negative so I will say the customer service was pleasant, very friendly acknowledgement and wished me a nice day.
Restaurantji Recommends
just ordered a salad. got home and the bowl was maybe 1/4 full. couldn't believe it. no words. not going back.
Always used to come to this Freshii to get a Buddha's Satay bowl with tofu because it was better than any other location. Sadly, I ordered my usual from this location today and it was so disappointing :( My bowl had no spicy peanut sauce and not as much tofu as it used to. The tofu also used to be sweet and delicious but this tofu had absolutely no flavour. In addition, the bowl has gone up in price. I would be willing to pay the higher price if it was just as good but not if corners are being cut.
Kind of disappointed, I’ve been to a lot of freshii’s but this one was really cheap on quantity, definitely won’t be returning. Especially if you’re spending $20 on a bowl
Love the custom bowls. Friendly staff & pickup orders are made super fast! A quick & convenient dinner option fursure.
Love the custom bowls. Friendly staff & pickup orders are made super fast! A quick & convenient dinner option fursure.