Harvey’s at Westmount has consistently been my preferred location due to their excellent service and quality food.
One of the cashiers, Pooja, always provides outstanding customer service. She is consistently calm, respectful, and ensures a pleasant experience during every visi
Terry Aivaliotis
I came in really looking forward to enjoying a good burger — something you expect to be paired with either quality food, great service, or ideally both. Unfortunately, my experience was far from it.
From the start, I was met with a rude and dismissive tone from the staff member handling the toppings. After I paid, I took my receipt as I always do and put it in my wallet. When I approached the counter to add toppings, the employee asked what I had ordered. I explained politely, and instead of simply helping, she snapped, “This is why you should leave the receipt there.” Totally uncalled for.
I then clearly told her I wanted everything except mayo — she asked the same question again as if she wasn’t listening, adding to the frustration. It was clear she wasn’t interested in delivering any kind of basic customer service, let alone creating a positive experience.
There are plenty of places to get a burger, but people come back for more than the food — they come back for how they’re treated. This kind of attitude is a complete turnoff and makes it hard to recommend the place to anyone.
Grace Moore
Always friendly service
Daniel Porter
One of the better fast food experiences I've had in this city. Good food, respectful, and clean
Khyati Gohil
I went drive through and ordered poutine and I asked add two toppings on it but he said no his name Ashok. His behaviour was rude. He don’t know how to handled customers.
Atmosphere: 1
Food: 1
Service: 1
Ashley Hughes
Our food was sitting under the heat lamp for a good 5 minutes before they started asking for the topping and the pickles sat for over 10 minutes under there. The cash took 4 more peoples order behind us and then started the food. Our food was warm and soggy.
Parking: Na
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Burger
Suzana Rustemi
Location was very busy! Despite having 2 employees, Sukh made sure we had all of our food and that it was well made. He even offered to remake it if it was wrong as he was handling many orders on his own. We had no problems with our food as it was very good and appreciate the amazing service. We recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Mo V
Ordered a poutine, drink and a pie for take out. Fast service, everything came out quick and staff were attentive when I requested no ice in my drink.
My only gripe was that they forgot to ask for scene+ point collection (I also forgot to ask tbf). Otherwise good location.
Parking: Parking lot shared with other businesses.
Atmosphere: 4
Food: 4
Service: 5
Michael Gauthier
I go out of my way to go to this Harvey’s . The food quality is always amazing and the service is top notch. Especially the evening staff that usually serve me.
Worst customer service ever seen frauds. I place order online and they didnt prepare the food also didnt offer to prepare. The employe was angry and yelling as she was not happy with the job and looks like she might be underpaid or cash paid. they didnt gave me food and neither the refund. Also closed the drive thru window on me. Complained at consumer protection agency.
Atmosphere: 1
Food: 1
Service: 1
Prabhjot Sekhon
Went there once, and the service was phenomenal, would highly recommend
Atmosphere: 5
Food: 5
Service: 5
Pure View Window Cleaning
Good food and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Het Patel
Very bad the person was very rude.. first of all she took the wrong order and blame on customer that this is what u order.
Harvey’s at Westmount has consistently been my preferred location due to their excellent service and quality food.
One of the cashiers, Pooja, always provides outstanding customer service. She is consistently calm, respectful, and ensures a pleasant experience during every visi
I came in really looking forward to enjoying a good burger — something you expect to be paired with either quality food, great service, or ideally both. Unfortunately, my experience was far from it.
From the start, I was met with a rude and dismissive tone from the staff member handling the toppings. After I paid, I took my receipt as I always do and put it in my wallet. When I approached the counter to add toppings, the employee asked what I had ordered. I explained politely, and instead of simply helping, she snapped, “This is why you should leave the receipt there.” Totally uncalled for.
I then clearly told her I wanted everything except mayo — she asked the same question again as if she wasn’t listening, adding to the frustration. It was clear she wasn’t interested in delivering any kind of basic customer service, let alone creating a positive experience.
There are plenty of places to get a burger, but people come back for more than the food — they come back for how they’re treated. This kind of attitude is a complete turnoff and makes it hard to recommend the place to anyone.
Always friendly service
One of the better fast food experiences I've had in this city. Good food, respectful, and clean
I went drive through and ordered poutine and I asked add two toppings on it but he said no his name Ashok. His behaviour was rude. He don’t know how to handled customers.
Atmosphere: 1
Food: 1
Service: 1
Our food was sitting under the heat lamp for a good 5 minutes before they started asking for the topping and the pickles sat for over 10 minutes under there. The cash took 4 more peoples order behind us and then started the food. Our food was warm and soggy.
Parking: Na
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Burger
Location was very busy! Despite having 2 employees, Sukh made sure we had all of our food and that it was well made. He even offered to remake it if it was wrong as he was handling many orders on his own. We had no problems with our food as it was very good and appreciate the amazing service. We recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Ordered a poutine, drink and a pie for take out. Fast service, everything came out quick and staff were attentive when I requested no ice in my drink.
My only gripe was that they forgot to ask for scene+ point collection (I also forgot to ask tbf). Otherwise good location.
Parking: Parking lot shared with other businesses.
Atmosphere: 4
Food: 4
Service: 5
I go out of my way to go to this Harvey’s . The food quality is always amazing and the service is top notch. Especially the evening staff that usually serve me.
Poutines are amazing best place to get them
Restaurantji Recommends
Worst customer service ever seen frauds. I place order online and they didnt prepare the food also didnt offer to prepare. The employe was angry and yelling as she was not happy with the job and looks like she might be underpaid or cash paid. they didnt gave me food and neither the refund. Also closed the drive thru window on me. Complained at consumer protection agency.
Atmosphere: 1
Food: 1
Service: 1
Went there once, and the service was phenomenal, would highly recommend
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Very bad the person was very rude.. first of all she took the wrong order and blame on customer that this is what u order.
Please improve the customer skills first !
Atmosphere: 2
Food: 1
Service: 1
I love these burgers
Atmosphere: 5
Food: 5
Service: 5
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