Hot Wok
875 Highland Rd W, Kitchener
(519) 576-1688
Recent Reviews
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They've been in business for forever & i have been a customer for almost that long... wasn't it a McDonalds back in the early 2000s? McDonalds was on that side of the plaza for awhile until it disappeared.
Atmosphere: 5
Food: 5
Service: 5
Just ordered lunch special through skip the dishes. I think it was delivered to me about 10 minutes after I ordered! Food was hot and lots of it.
Lunch combo had rice, chicken balls and pepper steak.
The chicken balls tasted like oil, but the pepper steak was tasty and had a great kick to it. The egg roll that came with it didn't have very much filling.
I was craving Cantonese chow mein, so ordered that as well. I would have preferred more veggies and found that there were way too any onions as filler. Shrimp was good. I also felt that the noodles had way too much sauce on it. Was a bit overwhelming and was all I could really taste.
Lots left over, guess I'll be eating this for the next few meals!
Food: 3
Service: 5
The food is consistently good, with portions that are great for the price. The service is helpful, but the cleanliness could definitely be improved.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sesame Chicken
BS service, kid kept the food in thermal bag while I came back after 15 minutes, I assumed food wasn’t ready and then he pulls it out 10 minutes. Total wait time 25 minutes. First and last time ordering here
Food is horrible. So dry salty no taste at all.
Food: 1
The service was fast and friendly. Portions were a good size and we had plenty of leftovers. Food was fresh and tasty. Really enjoyed the Orange Chicken. Will definitely order again. Thank you.
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Chicken Balls, Chicken Fried Rice
Good menu, portions, and reasonable prices, never had any problems. 👍🏻
Food: 4
Have ordered from here for many many years . Just ordered yesterday and our food was less than satisfactory .
Rice was dry and undercooked . Noodles dry, spring roll was super greasy. Chicken balls greasy with way more batter than they used to have .
Food: 2
Love the food, place, people it's amazing to have a Chinese food place where you know what your getting is great tasting.
Atmosphere: 5
Food: 5
Service: 5
Service was great and quick. Servings are generous. I saw people usually do take out and didn’t see anyone dining in.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Overcooked and not much taste.
Not coming here again.
Food: 1
Been going here for years and have had no bad experiences despite what some others have written. The only downside is due to inflationary costs, portion size has gone down and cost has gone up just like every other place. Service has been quick as I always order at the desk. Oh, I have noticed new tables and seating both in the dining and waiting area.o
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Roll, Crab and Cheese Wonton, Chicken Balls, Chicken Broccoli, Sesame Chicken Lunch
I used to love this place however they have gotten really bad! Ate from here last night and got really bad food poisoning!!! Will definitely not be returning
Some of the best food I’ve had since moving to Kitchener. We ordered three separate meals and none of them disappointed!!
Food: 5
Worst customer experience I been going to this restaurant for years eating in this is the second time I ordered dinner for the first my bill was under 50 dollars the second time my bill was over 50 so I asked about free wonton when your bill is over 50 dollars the lady said she will give them to me since my order was over 50 but then my wife gets and charged me for them because I paid debit never mention you only get them when you pay cash also paid extra for chicken and broccoli when my wife got home we where about to share the food and notice there was no chicken in broccoli that we paid extra for we called and let the lady know she did not care she said bring it back so we brought it back after speaking to the manager on the phone at the restaurant she gave us a whole new order for free that's great but the lady on the phone when we called had the worst customer experience I really think someone should teach her some good customer service made the business look really bad as for the owner thank you for replacing the meals for free and letting us keep the other food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Roll, Chicken Balls, Chicken Broccoli
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