Ice Flame
1450 Block Line Rd #109, Kitchener
(519) 742-0453
Recent Reviews
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Hot brownie with ice cream, Oreo origin, Mango magic.
So fun to go somewhere else, hand rolling it, no extra ingredients in it. Milk/cream and toppings for flavor. Love it!
Honestly, it was a really bad taste, and it was not sweet at all, and they just use very small amount of mangos and rest of the material they used which was cream only. expensive too I'm not going to recommend anyone to have tawa ice cream from them.
Friendly & helpful staff when I popped in on the way home from work.
I had the Dark Chocolate Magic - absolutely delicious - highly recommend going here as there is a lot of yummy sounding menu items
Update to add: popped in again after a work shift. I got the Black Forest - amazingly good, filled with Maraschino Cherries, not just pieces either but proper full ones.
Customer service so good and quiet atmosphere.
Waffles are also good
very bad experience. At front , i think cashier she did not how to talk with customer such as if anyone asking for how long for order . Instead of saying , it will take tym ) she is replying very rudely ( i think you haven't listen when i told you )
Very good options, the falvours recommended by Ms. Sanskrithi, like Nutella strawberries was, fantastic. Along with mava kulfi. I had abosulty fun trying these flavors.
Thank you so much, Sanskruti, for being so polite and treating us so kindly. We really loved the ice cream you made! Even though it was just 10 minutes before closing, you still gave us such a wonderful experience. Truly appreciated.
Ordered Masala Fries and Gulab jamun with Rabri... excellent taste...friendly staff...
Your customer service very bad .
Such a perfect spot for ice cream lovers! 🍦 The flavors are rich and creamy, with lots of variety and unique options you don’t find everywhere. The presentation is beautiful, portions are generous, and prices are fair.
Restaurantji Recommends
Great place for having after dinner desserts
Great icecream! Recommended!
Very poor customer service. Visited witb some guest for the first time and very disappointed.
They made mistake while taking order and no curtesy to even change the order rather than ask the customer to order again and then audacity to not attend the customer and hide in the kitchen.
Canadian business known for its customer service but i think asain community business owners doesn’t have that word in the dictionary. Even Tim Hortons knows how to serve better customer service.No business ethics. Just wants to make money.
Never visiting again.
Visited Today first time. ordered 2 chuski ice Gola and deluxe ice dish. order arrived almost 20min later. and 1 chuski comes with wrong flavor (colors) we told them that it's wrong order. The guy check the order and told us okay I can remake with right one. then he went inside backside and one lady came out after 10-15 min and suddenly said we prepared order correct. you made mistake while placing the order. and she told if you want we can make the right order but you have to pay for that item. I mean is this your customer service!!???? one employee accept mistake and another employee just over come and rudely blaming customer.
Like really when you open business in Canada. Learn some customer service ethics and culture. Don't spoil whole community with this kind of business ethics.
Excellent Gola! Very Tasty, came here the 3rd time amazing! The front staff was very helpful
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