KFC
875 Highland Rd W, Kitchener
(519) 576-8013
Recent Reviews
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This location has definitely stepped it up. Had a few bad experiences here before.. but cant get rid of that KFC itch so I gave this location another shot. Staff member Pooja has excellent customer service skill.. was created with a smile.. I ordered extra sauce on the side and she noticed there wasn't enough sauce in the cups.. so she sent them back and made sure they were full.. not a big deal to most but makes a big difference when you go home with full cups of sauce lol Great job to the rest of the staff as well! Food came out fast, fresh and hot. Keep up the great work!
I went to this location yesterday. Got a 10 piece chicken bucket with 3 sides plus I also got the fries. Expensive at 51.00 total but the service was quick and fast, and the food was good! The lady at the front was friendly and quick. Was out of there in 15 minutes.
Everything was wrong
The taste was terrible, too salty and greasy.
Staff need more training .
I went to buy food and I hand my tax exemption card to the teller and she called a supervisor apparently they haven't seen my tribal ID cards before so they didn't even punch the ID number to see it it's a valid card they are asking me if am Indian and if I'm not Indian my card is not valid KFC has become a low down and racist toward us Aboriginal people and they have disrespected my tribe my ancestors my people and my wife and I and someone must be held accounable i would not recommend anyone to continue supporting this food chain
Today we went through th8s drive thru.
We asked for #3 tge girl said
I don't know what a #3 is
I don't go by numbers.
Then someone else came on and said so u want a 3 piece.
How do u get a 2 piece mixed up with a 3 piece.
We will NOT BE BACK TO THIS LOCATION.
STAFF ARE VERY VERY RUDE
So we just drove thru the drive thru because No on understood what we were ordering. It's very sad that it came to this we were goung to oder a 2 piece dinner and 3 buckets of chicken 3 boxes of fries willing to wait for fresh chicken ad fresh ff.
I think the training is very unprofessional for that's what u get is a pist off customer leaving the drive thru
WITH NOTHING
Found a hair right on top of extremely salty my fries. Also the plant based burger has weird grease in the middle and it just does not taste right. My food was not made with love. I won't be reordering.
Atmosphere: 1
Food: 1
Service: 1
My experience at this location is 0/5. It doesn’t even deserve one star.
Disrespectful service and so rude. Even my kids asked what was wrong with that woman. The food was too salty and I ended up throwing it out! What a waste of my time, money, and energy!!
Atmosphere: 1
Food: 1
Service: 1
Famous crunch was on sale for half off and still had to ask for the deal or they would have charged me full price. Also asked for extra sauce and lettuce and this is what I got… just a big slap in the face, if i could give 0 stars i would
Atmosphere: 1
Food: 2
Service: 1
They say they close at 11:30 but chose to shut us down in the drive thru 5 after 11
Atmosphere: 1
Service: 1
They use the smaller big crunch filet when you pay for the bigger sandwich. They are committing fraudulent advertising at this location. The owner is clearly running the most awful cheap cost cutting operation that the horrible rating reflects. Shame on you owner and workers for going along with the scam.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food
Bad customer service and no respect.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tiny KFC Chicken Pieces, Popcorn Chicken
The employees are very rude and disrespectful and when I ordered they were hair in my food and when I tried to call them about it they didn’t give me a refund or a replacement
Atmosphere: 1
Food: 1
Service: 1
Why is your food so bad and still so expensive?
Atmosphere: 2
Food: 1
Service: 4
The chicken burgers here are a scam the ad vs reality is so unbelievable its gross shame on you.
Atmosphere: 1
Food: 1
Service: 1
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