Was there wanting to order something and they never took my order so I just left
Atmosphere: 1
Food: 1
Oguzhan Demiraslan
Wouldn’t recommend
Maria Tuyet PhamNguyen
Friendly and courteous staffs
Atmosphere: 5
Food: 5
Service: 5
Earl Dysart
Order took too long, other customers after we're served and gone before I got my order. Sausage egg mcmuffin tasted horrible and sausage was very thin.
Atmosphere: 4
Food: 2
Service: 2
Pritish M
Avoid this location! Ordered multiple items through the drive thru at about 11.30 PM. Firstly, the guy had difficulty understanding, had to repeat 3 times to place the order. Then, I asked to swap mayo with habanero on junior chicken, which he said would be a 50¢ charge, usually other locations don't charge that, but I paid that. And then, I reached home after a long day, just to find it was a regular junior chicken with no habanero sauce.
Atmosphere: 1
Food: 1
Service: 1
Prabhdeep Singh Hari
Very disappointed with the drive-thru service at this McDonald’s. The staff showed bad behaviour and a poor attitude — they were rude and unhelpful when I asked about my order. Please ask this turban guy around 11:50 pm if you are in stress or mad dont show your attitude to the customer they paid the money for their orders. You are not giving anything free . I request to the store manager please tell him the good manner how to deal with customer with respect The service was slow, and the overall experience was unpleased service first time at mcd Definitely needs better customer service.
Mansour Karar
The worst customer service and the worst stuff ever
Amylee
For the past 3 weeks, every morning I go for my morning coffee and im really starting to wonder what happened with the quality of coffee here? I could easily make cream and sugar water at home for free!!! Like are you watering the coffee down or what? It’s just disgusting
Atmosphere: 2
Food: 1
Service: 3
Dave
This place is absolutely disgusting, I didn't even buy anything.
Took a long time for the food. Even witnessed one of the young workers behind the counter rub her face and nose with her hand. Then proceeded to handle food with that very hand, completely unacceptable. They seemed to be somewhat disorganized. This is unusual for McDonald's.
Atmosphere: 2
Food: 4
Service: 2
Soran Mirza I.
One of the dirtiest McDonald’s in Kitchener Waterloo area full of flies floor is filthy customer service even worse they don’t care they pick up their nose. While saving the food washrooms look like Third World country. it’s not the McDonald that it was used to be . Shame what Canada has become.
Atmosphere: 1
Food: 1
Service: 1
Krutika Baria
We tried newly launched veggie burgers of McD and I wouldn't recommend it honestly. The size of burger was so small with the price and spicy veggie burger was not spicy at all.
Atmosphere: 2
Food: 3
Service: 4
Jonnie Gerow (Jonnie Crocker)
Great place especially if you have a little one. The only downfall is they dont put a limit on some of their condiments which dont get me wrong they never use to either but NOW they have a limit. Say you press 5 ketchup packets, they will end up telling you, your only aloud 3. Atleast put a limit so the people arnt expecting more.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Big Mac, Poutine, Mcchicken, Mcflurry
Mr. D.P.
I’m not sure what’s going on with this location. Every time I use the drive-thru, they never hand over the food at the pickup window and always ask to wait in the parking spot instead. Why do you call it a drivethru, just close it!!
Food was Fresh and Drive through was fast.
Atmosphere: 5
Food: 5
Service: 5
Was there wanting to order something and they never took my order so I just left
Atmosphere: 1
Food: 1
Wouldn’t recommend
Friendly and courteous staffs
Atmosphere: 5
Food: 5
Service: 5
Order took too long, other customers after we're served and gone before I got my order. Sausage egg mcmuffin tasted horrible and sausage was very thin.
Atmosphere: 4
Food: 2
Service: 2
Avoid this location!
Ordered multiple items through the drive thru at about 11.30 PM.
Firstly, the guy had difficulty understanding, had to repeat 3 times to place the order.
Then, I asked to swap mayo with habanero on junior chicken, which he said would be a 50¢ charge, usually other locations don't charge that, but I paid that.
And then, I reached home after a long day, just to find it was a regular junior chicken with no habanero sauce.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with the drive-thru service at this McDonald’s. The staff showed bad behaviour and a poor attitude — they were rude and unhelpful when I asked about my order. Please ask this turban guy around 11:50 pm if you are in stress or mad dont show your attitude to the customer they paid the money for their orders. You are not giving anything free . I request to the store manager please tell him the good manner how to deal with customer with respect The service was slow, and the overall experience was unpleased service first time at mcd Definitely needs better customer service.
The worst customer service and the worst stuff ever
For the past 3 weeks, every morning I go for my morning coffee and im really starting to wonder what happened with the quality of coffee here?
I could easily make cream and sugar water at home for free!!! Like are you watering the coffee down or what? It’s just disgusting
Atmosphere: 2
Food: 1
Service: 3
This place is absolutely disgusting, I didn't even buy anything.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took a long time for the food. Even witnessed one of the young workers behind the counter rub her face and nose with her hand. Then proceeded to handle food with that very hand, completely unacceptable. They seemed to be somewhat disorganized. This is unusual for McDonald's.
Atmosphere: 2
Food: 4
Service: 2
One of the dirtiest McDonald’s in Kitchener Waterloo area full of flies floor is filthy customer service even worse they don’t care they pick up their nose. While saving the food washrooms look like Third World country. it’s not the McDonald that it was used to be . Shame what Canada has become.
Atmosphere: 1
Food: 1
Service: 1
We tried newly launched veggie burgers of McD and I wouldn't recommend it honestly. The size of burger was so small with the price and spicy veggie burger was not spicy at all.
Atmosphere: 2
Food: 3
Service: 4
Great place especially if you have a little one. The only downfall is they dont put a limit on some of their condiments which dont get me wrong they never use to either but NOW they have a limit. Say you press 5 ketchup packets, they will end up telling you, your only aloud 3. Atleast put a limit so the people arnt expecting more.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Big Mac, Poutine, Mcchicken, Mcflurry
I’m not sure what’s going on with this location. Every time I use the drive-thru, they never hand over the food at the pickup window and always ask to wait in the parking spot instead. Why do you call it a drivethru, just close it!!
Service: 1
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