I will always give a 5 star for good food. All the baked good I have bought through the years are amazing. I think they only thing that Nova has to improve on is having enough staff in the morning. And I know that has to be difficult as everyone is coming right when the doors open and it is overwhelming. And the staff are clearly doing their best to get the line moving- but it can be slow (and its usually people ordering in a very wonky way).
But for birthday cakes- morning desserts and treats- Nova is truly a gem!
Jalal
Delicious food that suits the day well. service was awsome, and the atmosphere was great, outdoor seating is available.
Emi Troy
I went to Nova Era on May 11th to order a cake for my son's first birthday. I ordered the cake I wanted and also bought another cake for Mother's Day. The day to pick up the cake was May 17th at 5 pm. I went a little early and my husband and I had coffee. After we finished our coffee, I waited in line and told the girl who came to help me that I had placed an order last week and I gave her the receipt with the order number. I was looking and told the husband that something was wrong. I think there is a problem with the cake, maybe it wasn't made. The manager called me and put me through to the owner who insisted that I had placed the order online and had not finished it or on another website while I explained that I had placed it in person and the person who took my order was there. The owner was trying to make me feel guilty for not ordering from their website. When I told her that I have a photo of the cake order along with the order number, she tried to excuse herself by telling me that she didn't know what had happened. Once saying that the cake was made but the driver sent it somewhere else, no the order was not made. In 1 min 3-4 different versions. She was also telling me that she would give me the money for the cake (of course I would get the money because it wasn't my fault and I didn't get the order). She spoke to me in a way as if the issue was about money. I wasn't complaining if the cake wasn't good or wasn't made as I asked for and I wanted the money.(it’s not about the money, because for my daughter’s bday i was paying over $150 for 15 ) . Not to mention the staff who turn bad, but when something is wrong on their side they act like they don't speak or understand English well. They offered me to get a cake from the store. I regretted not ordering from the store that I always order from but I thought I would try it since I bought cakes there when I needed them at the last minute. They ruined my party and I had to buy new decorations. Also, my daughter who chose it for her brother was very upset that I didn't buy the cake she wanted. I don't go there anymore but also my friends and acquaintances decided not to go there anymore. This wasn't the first incident for me and them, but it will be the last.
Light Beam
Plenty of delicious baked goods here
The service is very good
It's a nice, quiet, intimate atmosphere where you can even sit outside
The shrimp patty is super delicious
I recommend trying out the egg tart as well
Marissa Hecht
Very average bread and pastries. Have been disappointed after each visit and service isn’t great either.
Maha Mansour
I’ve visited this Portuguese bakery on many occasions, sometimes to sit-in for a coffee and dessert, other times to pick-up bread and pastries to go.
Their products are always fresh and delicious, the pastries cater to all taste buds, and the bread, a real pleasure for bread lovers.
They specialize in Portuguese desserts and breads, the most famous being the “Pastel de Nata”, a Portuguese egg custard tart pastry, as well as other traditional desserts (lemon custard tart, Berliner (jam filled Berlin balls), macarons, cakes, pies, etc.
Service is good, sometimes a bit slow, depending on how busy it gets.
I noticed they changed the outlay of the counters since my last visit, and now that the weather has warmed-up, their patio is open and looks very welcoming.
However, this time around, I was disappointed with my choice of the blueberry filled Berlin ball: the dough was too dry, the filling too sweet and oozing out from inside.
On the other hand, the lemon Berlin ball looked more appealing and as per my daughter-in-law, was scrumptious.
I will go back again, and will definitely order other things and recommend it to family and friends.
Katarina Petrinec
I just absolutely love this bakery fresh fresh and delicious! You have such a variety of baked pastries muffins, pastel de nata ( Portuguese custard tart) , donuts, cakes, macaroons, fresh bread, great looking cakes! You can dine in or simply have a coffee with your pastry and enjoy the outdoors since the weather is great for the spring. This bakery is constantly busy, the staff are top notch at getting your order, it depends on the time of day you visit sometimes they run out of the favourites which tells you how much people love this bakery. The seating area is now spacious because they have outdoor seating which is absolutely wonderful.
Andrew Dolph (Lightingki)
Was just walking around Kitchener and stumbled in for a snack. Very clean place. Very polite staff. After looking at all the fresh made items, I decided on a rum ball. It's was fantastic.
George Jolly
We tried their cheese cake and deer hoof. Both items were good.. They have a nice ambience. Good for spending some time. They have customer parking as well.
Hello I’m a pleased customer! Thank you for accepting my resume! I’m looking forward to come back in future!
Anneli “Ann” Carolina
Great place to eat amazing pastries. That staff are very welcoming. Very lively atmosphere thank you!
Sam Maier
Custard tarts (especially the chocolate ones) are totally amazing.
Riya D'souza
I got a strawberry shortcake for a friend’s birthday, and it was absolutely delicious! The cake, paired with fresh strawberries, was incredibly flavorful and definitely worth the $33. The bakery itself has a lovely seating area to enjoy their treats, and the staff is just as sweet as the confections they sell. With a great variety of delicious options, this place is definitely worth visiting!
Chandra Hazzard
Great quality and excellent service. A little disappointed that there is no longer custard in the canollis but rather like a whip cream. I would highly recommend the strawberry tarts and the croissants are fabulous. The fresh bread and buns are wonderful and we have purchased several cakes now. Never disappointed in the taste of anything they make!
My server was lovely and the food was delicious
I will always give a 5 star for good food. All the baked good I have bought through the years are amazing.
I think they only thing that Nova has to improve on is having enough staff in the morning. And I know that has to be difficult as everyone is coming right when the doors open and it is overwhelming. And the staff are clearly doing their best to get the line moving- but it can be slow (and its usually people ordering in a very wonky way).
But for birthday cakes- morning desserts and treats- Nova is truly a gem!
Delicious food that suits the day well. service was awsome, and the atmosphere was great, outdoor seating is available.
I went to Nova Era on May 11th to order a cake for my son's first birthday. I ordered the cake I wanted and also bought another cake for Mother's Day. The day to pick up the cake was May 17th at 5 pm. I went a little early and my husband and I had coffee. After we finished our coffee, I waited in line and told the girl who came to help me that I had placed an order last week and I gave her the receipt with the order number. I was looking and told the husband that something was wrong. I think there is a problem with the cake, maybe it wasn't made. The manager called me and put me through to the owner who insisted that I had placed the order online and had not finished it or on another website while I explained that I had placed it in person and the person who took my order was there. The owner was trying to make me feel guilty for not ordering from their website. When I told her that I have a photo of the cake order along with the order number, she tried to excuse herself by telling me that she didn't know what had happened. Once saying that the cake was made but the driver sent it somewhere else, no the order was not made. In 1 min 3-4 different versions. She was also telling me that she would give me the money for the cake (of course I would get the money because it wasn't my fault and I didn't get the order). She spoke to me in a way as if the issue was about money. I wasn't complaining if the cake wasn't good or wasn't made as I asked for and I wanted the money.(it’s not about the money, because for my daughter’s bday i was paying over $150 for 15 ) . Not to mention the staff who turn bad, but when something is wrong on their side they act like they don't speak or understand English well. They offered me to get a cake from the store.
I regretted not ordering from the store that I always order from but I thought I would try it since I bought cakes there when I needed them at the last minute. They ruined my party and I had to buy new decorations. Also, my daughter who chose it for her brother was very upset that I didn't buy the cake she wanted. I don't go there anymore but also my friends and acquaintances decided not to go there anymore. This wasn't the first incident for me and them, but it will be the last.
Plenty of delicious baked goods here
The service is very good
It's a nice, quiet, intimate atmosphere where you can even sit outside
The shrimp patty is super delicious
I recommend trying out the egg tart as well
Very average bread and pastries. Have been disappointed after each visit and service isn’t great either.
I’ve visited this Portuguese bakery on many occasions, sometimes to sit-in for a coffee and dessert, other times to pick-up bread and pastries to go.
Their products are always fresh and delicious, the pastries cater to all taste buds, and the bread, a real pleasure for bread lovers.
They specialize in Portuguese desserts and breads, the most famous being the “Pastel de Nata”, a Portuguese egg custard tart pastry, as well as other traditional desserts (lemon custard tart, Berliner (jam filled Berlin balls), macarons, cakes, pies, etc.
Service is good, sometimes a bit slow, depending on how busy it gets.
I noticed they changed the outlay of the counters since my last visit, and now that the weather has warmed-up, their patio is open and looks very welcoming.
However, this time around, I was disappointed with my choice of the blueberry filled Berlin ball: the dough was too dry, the filling too sweet and oozing out from inside.
On the other hand, the lemon Berlin ball looked more appealing and as per my daughter-in-law, was scrumptious.
I will go back again, and will definitely order other things and recommend it to family and friends.
I just absolutely love this bakery fresh fresh and delicious! You have such a variety of baked pastries muffins, pastel de nata ( Portuguese custard tart) , donuts, cakes, macaroons, fresh bread, great looking cakes! You can dine in or simply have a coffee with your pastry and enjoy the outdoors since the weather is great for the spring.
This bakery is constantly busy, the staff are top notch at getting your order, it depends on the time of day you visit sometimes they run out of the favourites which tells you how much people love this bakery. The seating area is now spacious because they have outdoor seating which is absolutely wonderful.
Was just walking around Kitchener and stumbled in for a snack. Very clean place. Very polite staff. After looking at all the fresh made items, I decided on a rum ball. It's was fantastic.
We tried their cheese cake and deer hoof. Both items were good..
They have a nice ambience. Good for spending some time. They have customer parking as well.
Restaurantji Recommends
Hello I’m a pleased customer!
Thank you for accepting my resume!
I’m looking forward to come back in future!
Great place to eat amazing pastries. That staff are very welcoming. Very lively atmosphere thank you!
Custard tarts (especially the chocolate ones) are totally amazing.
I got a strawberry shortcake for a friend’s birthday, and it was absolutely delicious! The cake, paired with fresh strawberries, was incredibly flavorful and definitely worth the $33. The bakery itself has a lovely seating area to enjoy their treats, and the staff is just as sweet as the confections they sell. With a great variety of delicious options, this place is definitely worth visiting!
Great quality and excellent service. A little disappointed that there is no longer custard in the canollis but rather like a whip cream. I would highly recommend the strawberry tarts and the croissants are fabulous. The fresh bread and buns are wonderful and we have purchased several cakes now. Never disappointed in the taste of anything they make!
Loading...