Palm Valley Indian Restaurant

Last weekend we tried some of the authentic Kerala dishes and most of them were really tasty.

Atmosphere: 4

Food: 4

Service: 5

I ordered kappa biriyani and it tasted good and had tender coconut pudding as dessert and that too tasted amazing .

Atmosphere: 5

Food: 5

Service: 5

I just had the butter chicken and garlic naan. My wife just had Dal Palak and Malabari Porotta. And it was mouth watering to the last bite. Good job! Well be back.

Atmosphere: 5

Food: 5

Service: 5

Perfect combination of spice.

Atmosphere: 5

Food: 5

Service: 5

They don’t serve dosa. Bummer

Atmosphere: 5

Food: 5

Service: 5

So delicious and very generous portion sizes. I got takeout and the chicken biryani was so big that I had to dump it into a separate bowl first to be able to mix it. The paneer was really good too!

Atmosphere: 4

Food: 5

Service: 4

The restaurant is good and their bar is also exquisite. Dileena was our waitress and she helped with our order and was sweet and polite with us . Will be here next time as well .

Atmosphere: 5

Food: 5

Service: 5

Great restaurant! Dileena was very friendly with choosing dishes..

Atmosphere: 5

Food: 5

Service: 5

Really superb service by Christina and Akhila ...
Food quality and quantity was exceptionally awesome.

Atmosphere: 5

Food: 5

Service: 5

The kappa puzhukku, fish masala, porotta and beef roast we had today were sooo good. Totally loved it! Beef cutlets weren’t that great but still okay. The servers were super friendly and Akhila made sure everything was perfect.

Atmosphere: 4

Food: 5

Service: 5

I had buffet which is absolutely worthless. Its cost 25 cad and only few items available. The price and the items they have doesn’t make any sense.The chicken dishes were cold inside and not seems to be fresh . The portion of welcome drink served was a joke

Atmosphere: 1

Food: 1

Service: 4

One of my most favorite spots for getting authentic South Indian food ! Love the Fish Pollichathu - it’s wrapped in a banana leaf, and the fish biriyani is amazing too. Also love the plantain, cassava, kallappam and most of everything I’ve tried. Highly recommend this!

Atmosphere: 4

Food: 5

Service: 4

Appam and chatti chicken curry ohh🤤🔥

Great food, period!!!!

Atmosphere: 4

Food: 5

Service: 5

I’m a regular customer at the Hespeler location m. Unfortunately, this location was a huge letdown on both food and service fronts.

I ordered the Fish Nirvana, which was far from what it’s supposed to be. Traditionally, it’s fried fish cooked in banana leaf with coconut milk and spices. rich, aromatic, and layered in flavour. What I received was a basic coconut fish curry served in a clay pot with a tiny piece of banana leaf at the bottom. The leaf wasn’t even heated, so it added no flavour. The dish lacked flavour of essential ingredients like ginger. Calling it “Fish Nirvana” is misleading.

The Kizhi Biryani was no better — dry, lacking masala, and completely missing the aroma and flavour you’d expect from a dish cooked in banana leaf. The waitress claimed it was dum biryani, not fried but it is fried. The banana leaf wrap was cold to the touch, which makes me think the kizhi was not even heated. Also got a hair from the bottom of biryani. I noticed this after finishing almost 90% of the biryani. So there wan no point complaining so we paid and left.

Service-wise, it was chaotic. Staff seemed overwhelmed and unable to keep up. We were seated at a table placed between the kitchen and front door. When I asked to move, I was told they couldn’t clean any of the empty tables because it would take too long. I later noticed other customers had to wait unnecessarily because tables were left dirty for extended periods. This reflects poor management and understaffing. If they are short on staff, the owner should ensure proper training and enough team members are present during busy hours.

Also- may be consider putting a bigger spoon in cm biryani.

Overall, I’m very disappointed and won’t be returning to this location.

Atmosphere: 1

Food: 2

Service: 1