Papa Johns Pizza

517 Victoria St S, Kitchener
(519) 208-6999

Recent Reviews

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MR RB

Worst customer service i am eating the pizza since last 3 years form this restaurant & i placed order for the take out pizza dip combo. they called me back and told we would carge you for the dip extra because the pizza is thin crust. I am never going to this store back ever rather prefer dominos. Even twice the deal is better than this store.

Atmosphere: 1

Food: 1

Service: 1

Mason Cutler

Never have a problem

Atmosphere: 5

Food: 5

Service: 5

Rishaan

Keep Away from this outlet , they run it like a street cart in some part of India , unhygienic and use abusive language in front of customers.

Atmosphere: 1

Food: 2

Service: 1

Jasim Jass

They don't use gloves when they make the pizza

Atmosphere: 1

Food: 1

Service: 1

Bola Braimoh

They have my order on record. Whenever I call and give them my number, it's done. Whether pick up or delivery, they are always on time. Great tasting pizza

Atmosphere: 5

Food: 5

Service: 5

dex

Got food poisoning from their pizza.. how do you get food poisoning from pizza? I avoid fast food for this exact reason but I figured pizza is a safe bet, how can you screw it up?

Atmosphere: 3

Food: 1

Service: 1

F.

Very dissapointed with my order,, large pizza new york crust pepp. Hot peppers, green peppers, DBL MUSHROOM, EXTRA/ CHEESE this pizza had neither,,,,, if i wanted pizza as dominoes that weighs everything per grams i would have ordered this type of pizza...sorry to say NEVER again.

David

Hit and miss. Mostly miss. I don't like to gamble with my food, won't be going to this location anymore.

Atmosphere: 1

Food: 1

Service: 1

Lexi M

Always delicious - always hot, and always the best customer service !! :)

Atmosphere: 5

Food: 5

Service: 5

Aziz Nur

I had a very disappointing and concerning experience at this Papa John’s location. First, the garlic butter had a foul, spoiled odor — definitely not what you’d expect from a reputable chain. Even worse, I witnessed an employee making pizza dough without wearing gloves, and repeatedly touching his earbuds and then the dough, which is a serious hygiene issue.

When I brought up my concerns, the manager was incredibly rude and dismissive, showing no interest in addressing the situation professionally. Thankfully, I have photos and videos documenting everything, and I’m seriously considering sharing them with local health authorities.

This experience made me question the cleanliness and standards at this location. I will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Tirth Patel

The person who has low height have very rude behaviour don't come and order something from this store these guys are very rude be-aware

Atmosphere: 1

Food: 1

Service: 1

Mohammed Khodr

I went to Papa John’s and had a bad experience. After placing my order, I saw that Indian customers who ordered after me were served first. I waited much longer for my food, which felt really unfair. Service should be based on who orders first, not anything else.

Service: 1

Jahn Noeuir

This was the most disgusting pizza I’ve ever had. It literally tasted like garbage ,stale, bland, and completely off. The cheese was rubbery, the sauce had a weird sour taste, and the crust was dry and hard like it had been sitting out for hours. I wouldn’t be surprised if the ingredients were expired.

Atmosphere: 1

Food: 1

Service: 1

Yousef ابو يعقوب

the restaurant itself was dirty. The floors looked like they hadn’t been cleaned in ages. The worker was rude and had zero customer service skills. I regret spending my money here and won’t be coming back. Save yourself the disappointment and go somewhere else!”**

Food: 1

Service: 1

-syrian Yousef

Absolutely the worst pizza experience I’ve ever had. I was charged $34 for a single large pizza completely outrageous for what I got. The pizza was a disaster; everything fell apart the moment I picked up a slice, especially the cheese. It smelled off, like something wasn’t fresh. To make matters worse, the place was filthy, with no sense of hygiene.

Atmosphere: 1

Food: 1

Service: 1

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