Garlic bread delivered cheese was melted to the side of the container couldn’t even get a piece of bread out. It was stuck so bad and the bread was soggy and mushy. That’s not garlic bread. That’s the only thing I can eat really I’m very picky and when I called in about the service, the guy who answered the phone tells me give me a five dollar credit after I have to argue with him and the bread cost me 8.50. I didn’t want five dollar credit for something I paid eight dollars and 50 Cent it’s not what it used to be. You should take your business elsewhere people, and the guy on the phone treasure argue with me telling me that’s how the bread comes. That’s how everybody likes it. Everybody loves this guy just take a vote. Does everybody else want this garlic bread?
Food: 1
Service: 1
Lee
The best truly the best thank you!
Atmosphere: 5
Food: 5
Service: 5
Andy Lepener
Oven baked Munchie sub!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchie Sub It Was Fantastic
Jim G
Great place . Awesome owner . Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Jeanette Death
Ordered pizza from the Weber Street location and spoke with a Milan on the phone as I was ordering takeout and I have to say he was so very pleasant on the phone it was it’s a nice experience when you call someplace and they actually listen to what you want instead of them being frustrated or if it’s busy and they’re just rude or abrupt because they can handle it but he was so extremely polite. I have to say it was a long time hearing someone so nice answering the phone Answering. My questions was knowledgable about everything so it was a very enjoyable call so thank you very much!! I know the pizza will be awesome as it is one of the top pizza places where the food is always just as good or better than the last one
Atmosphere: 4
Food: 4
Service: 5
chad lloyd
Munchie sub is awesome
Nic Miller
The munchie sub is a legend of the KW area. The best sandwich you’ll ever eat, quick service, lots of sauce and baked in the pizza oven. Cheaper than any of the chains too. Kitchener classic
Tribuwan Persaud
It's an older pizza shop, and the sauce is quite polarizing amongst family and friends but if you like it at first bite, you'll probably end up loving it.
Also the subs are spectacular.
eric tye
Been going for 30 years. Never been disappointed until now. Ordered munchie sub and large pizza. The sub weighs about half of what it did. Half the meat and not a drop of sauce. Extra cheese on pizza was barely what should be standard. Bacon bits are now that. Used to be chunks. And barely a sliver of sauce on the pizza. The name Pepis deserves better. New owners should’ve renamed the business as the food does not come close to deserving to be in a Pepis package.
Honestly, it's not often you reach out for help and are neglected. Pepi's has done that today. A simple request has turned into a horrible customer experience. Hopefully you treat your regular customers better than i was treated over the phone today.
Ingrid -Iggy- Kessler
I'm saddened to write this, as Pepi's used to arguably make the best pizza in town... We ordered last night for the first time in a long time (delivery from Water Street) and boy were we disappointed. 😞 The crust was underwhelming and, frankly, undercooked, and the sauce ... Who puts super rich pasta sauce on a pizza?! We could barely taste the toppings (even the bruschetta tomatoes got drowned out) and suffered some of the worst heartburn in months. This place used to be a K-town legend. WTF happened. Actually gave one of these two stars for the Caesar Salad, which was decent, and the delivery went smoothly enough.
Ingrid Kessler
I'm saddened to write this, as Pepi's used to arguably make the best pizza in town...
We ordered last night for the first time in a long time, and boy were we disappointed. 😞 The crust was undercooked, and the sauce ... do they put some kind of super rich pasta sauce on a pizza?! We could barely taste the toppings (even the bruschetta tomatoes got drowned out) and suffered some of the worst heartburn in months. This place used to be a K-town legend. WTF happened.
Francy Varghese
Tried Pepis Pizza recently and it did not disappoint! I ordered the Munchies Sub and a plate of wings—both were amazing. The Munchies Sub was packed with flavour and had the perfect mix of meats, cheese, and toppings. The wings were a bit salty but it was crispy, saucy, and full of bold taste. Portions were generous and everything came out hot and fresh. Great spot for comfort food with a kick—definitely worth checking out if you're in the area! The guy at the counter is tooooo friendly!!
Owen Allerton
Pepi's is a local classic... Amazing crust and mozzarella - the real stuff! But it's always best to order-in and enjoy fresh with a sit down meal - recommend the classic pepperoni. Also - don't forget to try the Munchie Sub!
Delicious Munchies Submarine and Canadian Pizza
Atmosphere: 5
Food: 5
Service: 5
Garlic bread delivered cheese was melted to the side of the container couldn’t even get a piece of bread out. It was stuck so bad and the bread was soggy and mushy. That’s not garlic bread. That’s the only thing I can eat really I’m very picky and when I called in about the service, the guy who answered the phone tells me give me a five dollar credit after I have to argue with him and the bread cost me 8.50. I didn’t want five dollar credit for something I paid eight dollars and 50 Cent it’s not what it used to be. You should take your business elsewhere people, and the guy on the phone treasure argue with me telling me that’s how the bread comes. That’s how everybody likes it. Everybody loves this guy just take a vote. Does everybody else want this garlic bread?
Food: 1
Service: 1
The best truly the best thank you!
Atmosphere: 5
Food: 5
Service: 5
Oven baked Munchie sub!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchie Sub It Was Fantastic
Great place . Awesome owner . Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza from the Weber Street location and spoke with a Milan on the phone as I was ordering takeout and I have to say he was so very pleasant on the phone it was it’s a nice experience when you call someplace and they actually listen to what you want instead of them being frustrated or if it’s busy and they’re just rude or abrupt because they can handle it but he was so extremely polite. I have to say it was a long time hearing someone so nice answering the phone Answering. My questions was knowledgable about everything so it was a very enjoyable call so thank you very much!! I know the pizza will be awesome as it is one of the top pizza places where the food is always just as good or better than the last one
Atmosphere: 4
Food: 4
Service: 5
Munchie sub is awesome
The munchie sub is a legend of the KW area. The best sandwich you’ll ever eat, quick service, lots of sauce and baked in the pizza oven. Cheaper than any of the chains too. Kitchener classic
It's an older pizza shop, and the sauce is quite polarizing amongst family and friends but if you like it at first bite, you'll probably end up loving it.
Also the subs are spectacular.
Been going for 30 years. Never been disappointed until now. Ordered munchie sub and large pizza. The sub weighs about half of what it did. Half the meat and not a drop of sauce. Extra cheese on pizza was barely what should be standard. Bacon bits are now that. Used to be chunks. And barely a sliver of sauce on the pizza. The name Pepis deserves better. New owners should’ve renamed the business as the food does not come close to deserving to be in a Pepis package.
Restaurantji Recommends
Honestly, it's not often you reach out for help and are neglected. Pepi's has done that today. A simple request has turned into a horrible customer experience. Hopefully you treat your regular customers better than i was treated over the phone today.
I'm saddened to write this, as Pepi's used to arguably make the best pizza in town...
We ordered last night for the first time in a long time (delivery from Water Street) and boy were we disappointed. 😞 The crust was underwhelming and, frankly, undercooked, and the sauce ... Who puts super rich pasta sauce on a pizza?! We could barely taste the toppings (even the bruschetta tomatoes got drowned out) and suffered some of the worst heartburn in months. This place used to be a K-town legend. WTF happened. Actually gave one of these two stars for the Caesar Salad, which was decent, and the delivery went smoothly enough.
I'm saddened to write this, as Pepi's used to arguably make the best pizza in town... We ordered last night for the first time in a long time, and boy were we disappointed. 😞 The crust was undercooked, and the sauce ... do they put some kind of super rich pasta sauce on a pizza?! We could barely taste the toppings (even the bruschetta tomatoes got drowned out) and suffered some of the worst heartburn in months. This place used to be a K-town legend. WTF happened.
Tried Pepis Pizza recently and it did not disappoint! I ordered the Munchies Sub and a plate of wings—both were amazing. The Munchies Sub was packed with flavour and had the perfect mix of meats, cheese, and toppings. The wings were a bit salty but it was crispy, saucy, and full of bold taste. Portions were generous and everything came out hot and fresh. Great spot for comfort food with a kick—definitely worth checking out if you're in the area! The guy at the counter is tooooo friendly!!
Pepi's is a local classic... Amazing crust and mozzarella - the real stuff! But it's always best to order-in and enjoy fresh with a sit down meal - recommend the classic pepperoni. Also - don't forget to try the Munchie Sub!
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