It was so refreshing to walk into a quick serve restaurant and be greeted with a smile and friendly service. I stopped going to The Pita Pit in my area because it was always disappointing, the service was terrible and the restaurant wasn’t clean. I was visiting my mother and she assured me that this location was different. The three ladies working were so lovely! The restaurant was clean! The food was fresh! It seems silly to be impressed by what should be the norm but good customer service and quality food made with pride have been so scarce the last few years especially in quick serve restaurants. I also appreciated the tables set up in front of the prep area to keep customers from leaning over the glass while selecting toppings, very smart! You’re doing everything right! Keep up the great work ladies :)
Michael Schmidt
Total ripoff, spent over $20 and got an old pita full of brown rotten lettuce. One of the worse experiences that I've ever had. I had to go get a real dinner after this. Yes, it's the correct location, stop blaming other locations for your horrible management, poor customer service and even worst pitas.
Caitlin
Workers are very upbeat and polite, I enjoyed our experience. Lisa, I believe was her name, was a very upbeat worker, and made sure to welcome us and say goodbye as we were leaving. Great customer service!
Chris H
Young lady this morning extremely rude. Very poor customer service.. acts like customers are an inconvenience. Avoid this location.
Allen Jonathan
My yesterday’s experience at this restaurant was truly unforgettable. I was treated to a delightful display of rudeness by the girl with a Chinese tattoo on her neck. It was like she was doing me a favor by taking my order. While the food was good, I can't say the same about the customer service.
Amber Jones
I swear this is the best pita pit . A lot of other locations really don’t give you many toppings or ripped breaking apart pitas, this pita pit is the best one left in the city the girls are fast and give great service
Rimas Rimas
the food is poor
madelyn bender
My dasher forgot my drinks and refused to go get them even though it was his fault he forgot them so we called pitapit and they held our drinks for us to go get them and requested DoorDash to refund us, amazing customer service & the food was super good too
Atmosphere: 5
Food: 5
Service: 5
B
Friendly staff and great food! Much better then the hole in the wall subway nextdoor. Great job pita pit!
Jack Clelland
Just had an XL buffalo chicken pita, one of my favorites!! All the staff at this restaurant are amazing. Super friendly and make you feel like they actually care about the customers. I know it’s just a fast food joint but having friendly staff makes a huge difference. Great job everyone ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit, Fresh Toppings for Bowls or Pitas, Sunset Paradise
Great store. Owner is very friendly. Ladies are great employees. Clean store. Fresh toppings. My Pita Pit store.
Atmosphere: 5
Food: 5
Service: 5
Jazmine Quirion
I enjoy coming here and the food is great. April has awesome customer service and is very sweet, she's always so nice to me whenever I come in and she deserves so much praise for just how incredible they are ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
Eric
This is by far the cleanest, most organized Pita Pit in the KW area. The service was fast, the portion size of the pita was amazing, and all the toppings were fresh. I may consider driving the extra 10 minutes to visit this location vs the one in east Waterloo. Keep up the great work! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit, Fresh Toppings for Bowls or Pitas
Hannah Maleau
I went into pita pit tonight not knowing what I was doing. This one employee named April helped me out from explaining in detail what the different of pita there were. She was very polite and happy when helping me, I was surprised when she let me try some sauces and some toppings I was curious about before adding into the pita. Because of this wonderful service I can gladly say I look forward to my next visit to pita pit!
It was so refreshing to walk into a quick serve restaurant and be greeted with a smile and friendly service. I stopped going to The Pita Pit in my area because it was always disappointing, the service was terrible and the restaurant wasn’t clean. I was visiting my mother and she assured me that this location was different. The three ladies working were so lovely! The restaurant was clean! The food was fresh! It seems silly to be impressed by what should be the norm but good customer service and quality food made with pride have been so scarce the last few years especially in quick serve restaurants. I also appreciated the tables set up in front of the prep area to keep customers from leaning over the glass while selecting toppings, very smart! You’re doing everything right! Keep up the great work ladies :)
Total ripoff, spent over $20 and got an old pita full of brown rotten lettuce. One of the worse experiences that I've ever had. I had to go get a real dinner after this. Yes, it's the correct location, stop blaming other locations for your horrible management, poor customer service and even worst pitas.
Workers are very upbeat and polite, I enjoyed our experience. Lisa, I believe was her name, was a very upbeat worker, and made sure to welcome us and say goodbye as we were leaving. Great customer service!
Young lady this morning extremely rude. Very poor customer service.. acts like customers are an inconvenience. Avoid this location.
My yesterday’s experience at this restaurant was truly unforgettable. I was treated to a delightful display of rudeness by the girl with a Chinese tattoo on her neck. It was like she was doing me a favor by taking my order. While the food was good, I can't say the same about the customer service.
I swear this is the best pita pit . A lot of other locations really don’t give you many toppings or ripped breaking apart pitas, this pita pit is the best one left in the city the girls are fast and give great service
the food is poor
My dasher forgot my drinks and refused to go get them even though it was his fault he forgot them so we called pitapit and they held our drinks for us to go get them and requested DoorDash to refund us, amazing customer service & the food was super good too
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great food! Much better then the hole in the wall subway nextdoor. Great job pita pit!
Just had an XL buffalo chicken pita, one of my favorites!! All the staff at this restaurant are amazing. Super friendly and make you feel like they actually care about the customers. I know it’s just a fast food joint but having friendly staff makes a huge difference. Great job everyone ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit, Fresh Toppings for Bowls or Pitas, Sunset Paradise
Restaurantji Recommends
Great store.
Owner is very friendly.
Ladies are great employees.
Clean store.
Fresh toppings.
My Pita Pit store.
Atmosphere: 5
Food: 5
Service: 5
I enjoy coming here and the food is great. April has awesome customer service and is very sweet, she's always so nice to me whenever I come in and she deserves so much praise for just how incredible they are ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
This is by far the cleanest, most organized Pita Pit in the KW area. The service was fast, the portion size of the pita was amazing, and all the toppings were fresh. I may consider driving the extra 10 minutes to visit this location vs the one in east Waterloo. Keep up the great work! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit, Fresh Toppings for Bowls or Pitas
I went into pita pit tonight not knowing what I was doing. This one employee named April helped me out from explaining in detail what the different of pita there were. She was very polite and happy when helping me, I was surprised when she let me try some sauces and some toppings I was curious about before adding into the pita. Because of this wonderful service I can gladly say I look forward to my next visit to pita pit!
Atmosphere: 5
Food: 5
Service: 5
My daughter loved it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pita Pit
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