Absolutely ridiculous!I've been coming to this establishment for years, who knows how long at this point, I can't imagine a time where this wasn't my go to spot... but for some odd reason about 3-4 years ago it has gradually went down, down, down, and more down in quality, customer service, and cleanliness, I wonder what correlates with that time frame?
Atmosphere: 1
Food: 1
Service: 1
Vedant Chitravanshi
My experience at Pizza Nova Shop was thoroughly disappointing. The pizza lacked any flavor or appeal, falling short of even basic expectations. The ambience of the restaurant was far from inviting – a dismal atmosphere that lacked any effort. Cleanliness was a serious concern, with unkempt surroundings raising questions about hygiene standards. Service was painfully slow, with waiting times that left me frustrated. To make matters worse, the pizza was shockingly overpriced for its subpar quality. It's baffling that such high rates are charged for such a disappointing product. Pizza Nova Shop failed to deliver on taste, ambience, cleanliness, and service – an overall regrettable dining experience.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Veggie Pizza Pineapple Pizza
Goody Cambay
They Are super nice and the best Pizza Nova Branch in Kitchener.I bought Pepperoni and I got the Hawaiian vege for free. Since I can't afford to have another one. Thanks again my son can eat the pepperoni and I have the verge one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ash Guru
The service and atmosphere is worst no one should visit this place. The food is disgusting. If any one want to visit then he have to wait for too long for below average taste.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pineapple and Mushroom Pizza
Daniel Tissot
Had a take away when I was visiting family in Kitchener, and the pizza did not disappoint. Everyone enjoyed their slices and the flavours were all on-point. Highly recommend...
Atmosphere: 5
Food: 5
Service: 3
Kishan Patel
Good atmosphere with great quality food.
Atmosphere: 5
Food: 5
Service: 5
Bahal Singh Rana
I ordered veg pizza. It was really amazing. It was little expensive but worth it.Vegetarian options: Make you custom pizza
Atmosphere: 5
Food: 5
Service: 5
Halil
Best cheese pizza I ever had, 100%
Atmosphere: 5
Food: 5
Service: 5
Patrick Erskine
I’m not giving Pizza Nova 5 starts for the pizza. It gets 5 stars for being the only place I know that sells Mike’s Hot Honey. It’s so much more expensive online so being able to buy it at the Pizza Nova next door to me has been a lifesaver.
Super tasty pizza….best of all time! Specially the friendly staff always. Tried the veggie pizza today and it was delicious….specially their creamy garlic base.
Atmosphere: 5
Food: 5
Service: 5
Aanik Saini
Okish! But expensive comparison to the quality. Dine had lot of flies ?
Atmosphere: 1
Food: 3
Service: 3
Mo V
This location used to be great, pizzas were fresh and cooked perfectly. I would drive the extra 15 min to pick up from here over their Waterloo location. But recently it seems they have lost their touch. The staff are still relatively friendly but they seem to be leaving their pizzas in the oven for too long. A few times now a regular pizza would be well done and well done pizzas would be burnt. Previously we would just give them the benefit of the doubt but today one of the pizzas had burnt toppings and a burnt crust to the point where it was tough to eat.Customer service was friendly and quickly arranged a replacement pizza but the new pizza, while cooked better, appeared to skimp on the premium toppings. I think we'll probably try the Waterloo location again next time.Vegetarian options: It's pizza....Dietary restrictions: Vegan options availableParking: Strip plaza parking lot
Atmosphere: 3
Food: 2
Service: 5
Astha Bhavsar
Good Quality pizza and taste is awesome. This place for those who love stone oven pizza. Expensive but price match with their quality and toppings. Love to visit again and
Atmosphere: 5
Food: 5
Service: 5
vrinda ahuja
Love the food here and the friendly staff here, my fav go to pizza shop.
That's
Atmosphere: 4
Food: 3
Service: 4
Absolutely ridiculous!I've been coming to this establishment for years, who knows how long at this point, I can't imagine a time where this wasn't my go to spot... but for some odd reason about 3-4 years ago it has gradually went down, down, down, and more down in quality, customer service, and cleanliness, I wonder what correlates with that time frame?
Atmosphere: 1
Food: 1
Service: 1
My experience at Pizza Nova Shop was thoroughly disappointing. The pizza lacked any flavor or appeal, falling short of even basic expectations. The ambience of the restaurant was far from inviting – a dismal atmosphere that lacked any effort. Cleanliness was a serious concern, with unkempt surroundings raising questions about hygiene standards. Service was painfully slow, with waiting times that left me frustrated. To make matters worse, the pizza was shockingly overpriced for its subpar quality. It's baffling that such high rates are charged for such a disappointing product. Pizza Nova Shop failed to deliver on taste, ambience, cleanliness, and service – an overall regrettable dining experience.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Veggie Pizza Pineapple Pizza
They Are super nice and the best Pizza Nova Branch in Kitchener.I bought Pepperoni and I got the Hawaiian vege for free. Since I can't afford to have another one. Thanks again my son can eat the pepperoni and I have the verge one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The service and atmosphere is worst no one should visit this place. The food is disgusting. If any one want to visit then he have to wait for too long for below average taste.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pineapple and Mushroom Pizza
Had a take away when I was visiting family in Kitchener, and the pizza did not disappoint. Everyone enjoyed their slices and the flavours were all on-point. Highly recommend...
Atmosphere: 5
Food: 5
Service: 3
Good atmosphere with great quality food.
Atmosphere: 5
Food: 5
Service: 5
I ordered veg pizza. It was really amazing. It was little expensive but worth it.Vegetarian options: Make you custom pizza
Atmosphere: 5
Food: 5
Service: 5
Best cheese pizza I ever had, 100%
Atmosphere: 5
Food: 5
Service: 5
I’m not giving Pizza Nova 5 starts for the pizza. It gets 5 stars for being the only place I know that sells Mike’s Hot Honey. It’s so much more expensive online so being able to buy it at the Pizza Nova next door to me has been a lifesaver.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Super tasty pizza….best of all time! Specially the friendly staff always. Tried the veggie pizza today and it was delicious….specially their creamy garlic base.
Atmosphere: 5
Food: 5
Service: 5
Okish! But expensive comparison to the quality. Dine had lot of flies ?
Atmosphere: 1
Food: 3
Service: 3
This location used to be great, pizzas were fresh and cooked perfectly. I would drive the extra 15 min to pick up from here over their Waterloo location. But recently it seems they have lost their touch. The staff are still relatively friendly but they seem to be leaving their pizzas in the oven for too long. A few times now a regular pizza would be well done and well done pizzas would be burnt. Previously we would just give them the benefit of the doubt but today one of the pizzas had burnt toppings and a burnt crust to the point where it was tough to eat.Customer service was friendly and quickly arranged a replacement pizza but the new pizza, while cooked better, appeared to skimp on the premium toppings. I think we'll probably try the Waterloo location again next time.Vegetarian options: It's pizza....Dietary restrictions: Vegan options availableParking: Strip plaza parking lot
Atmosphere: 3
Food: 2
Service: 5
Good Quality pizza and taste is awesome. This place for those who love stone oven pizza. Expensive but price match with their quality and toppings. Love to visit again and
Atmosphere: 5
Food: 5
Service: 5
Love the food here and the friendly staff here, my fav go to pizza shop.
Atmosphere: 5
Food: 5
Service: 5