Went on a late Friday evening Feb 6th. Was not busy at all and took the person 15 minutes before we were even acknowledged. She said choose and sit anywhere. We ended up waiting 25 minutes to even get menus. Women helped a second couple who came in after us, first ..... Finally, we were handed menus. Took another 20 mins for then to come take our order.
While waiting for food, a bunch of people came in and it appeared the owners of the restaurant had a daughter and it was her birthday. The girl had bunch of rowdy friends running all over the restaurant which made it really awkward to eat. They were loud too. Giving 3star only because the food was actually very good. When we wanted to pay, we had to wait 20 minutes again as the owner dissapeared to the back for some reason. Meanwhile during this (waiting for food, eating food, waiting to pa, the kids were running all over the place and the parents were standing all over the place talking loudly too. Horrible environment but great food.
Atmosphere: 2
Food: 5
Service: 2
Ryan Lamont
The service is an absolute joke. Waited almost 2 hours to receive our food. Watch other tables with larger groups come in after us and leave before us. Definitely not going back or recommending for others.
Atmosphere: 2
Food: 3
Service: 1
Karen Swayze
Order take out waited for my food, got home it was cold
Nandini Upadhyay
Best Chinese food in Kitchener! The people who run it, are very warm and friendly! Will keep coming back ❤️🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Amanda Jewson
How this place ONLY has a 4.0 is beyond me. Took my 9- and 11-year-old here before basketball practice and was BLOWN away. The BEST BEEF BROCCOLI I HAVE EVER HAD IN MY LIFE. We got the most basic 'americanized' versions of food (kids), but other folks were there eatng things that looked incredible. Will be back, will order better, but extremely satisfied. Food was hot, fresh, and despite being huge portions, my kids ate almost all of it. Which is telling. Great service too!
Atmosphere: 3
Food: 5
Service: 5
Ariel Li
The food is decent. A lot of options of Cantonese cuisine. The service is good. The ambience is not quite pleasant as the whole area is cold, especially during winter. I have to wear my down coat inside the room. If they serve hot pot, it would be warmer, I guess.
Atmosphere: 3
Food: 4
Service: 4
Moyi Wang
Love the food here. Great family restaurant.
Atmosphere: 5
Food: 5
Service: 5
Veronica Park
Busy Delicious food and fresh all day dim sum
Atmosphere: 4
Food: 5
Service: 4
Jeffrey Hermo
We found the chinese food here way way better than all the other ones around the area. They serve a bit slow because they cook as you order which is a plus for us.
As it's owner couple operated, wait time could be longer than usual but I can guarantee you the exceptional dim sum quality is worth every minute of your wait. Simply the undisputed best of the best in town. At first, I was also taken aback by the service level but as we get to know more and more about how committed the owner couple are towards their food quality, we have become so grateful that we come every Sunday after church. If you are not demanding on dim sum experience, highly recommend for you to try somewhere else. But if you are addicted to quality dim sum and Chinese food experience just like me, don't waste your money elsewhere.
Atmosphere: 5
Food: 5
Service: 3
Maureen Wu
My family of 10 had dinner at Sam's. We enjoyed all the dishes ordered. Top notch authentic food was served. Best Chinese restaurant in KW!
Atmosphere: 4
Food: 5
Service: 4
Chan Shong
The dim sum was amazing. We also tried 乾炒牛河 which was out of expectation, not too dry and just perfectly fit. Delicious! I will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
X L
Double check your bill. They secretly add more items to it. Happens twice to me now.
Verona Zh
Owner was very kind, food was delicious and freshly made! Lots of dim sum options ❤️
Good food. Too expensive.
Atmosphere: 2
Food: 4
Service: 4
Went on a late Friday evening Feb 6th.
Was not busy at all and took the person 15 minutes before we were even acknowledged.
She said choose and sit anywhere.
We ended up waiting 25 minutes to even get menus. Women helped a second couple who came in after us, first .....
Finally, we were handed menus.
Took another 20 mins for then to come take our order.
While waiting for food, a bunch of people came in and it appeared the owners of the restaurant had a daughter and it was her birthday. The girl had bunch of rowdy friends running all over the restaurant which made it really awkward to eat. They were loud too.
Giving 3star only because the food was actually very good.
When we wanted to pay, we had to wait 20 minutes again as the owner dissapeared to the back for some reason.
Meanwhile during this (waiting for food, eating food, waiting to pa, the kids were running all over the place and the parents were standing all over the place talking loudly too.
Horrible environment but great food.
Atmosphere: 2
Food: 5
Service: 2
The service is an absolute joke. Waited almost 2 hours to receive our food. Watch other tables with larger groups come in after us and leave before us. Definitely not going back or recommending for others.
Atmosphere: 2
Food: 3
Service: 1
Order take out waited for my food, got home it was cold
Best Chinese food in Kitchener! The people who run it, are very warm and friendly! Will keep coming back ❤️🙂↕️
Atmosphere: 5
Food: 5
Service: 5
How this place ONLY has a 4.0 is beyond me. Took my 9- and 11-year-old here before basketball practice and was BLOWN away. The BEST BEEF BROCCOLI I HAVE EVER HAD IN MY LIFE. We got the most basic 'americanized' versions of food (kids), but other folks were there eatng things that looked incredible. Will be back, will order better, but extremely satisfied. Food was hot, fresh, and despite being huge portions, my kids ate almost all of it. Which is telling. Great service too!
Atmosphere: 3
Food: 5
Service: 5
The food is decent. A lot of options of Cantonese cuisine. The service is good. The ambience is not quite pleasant as the whole area is cold, especially during winter. I have to wear my down coat inside the room. If they serve hot pot, it would be warmer, I guess.
Atmosphere: 3
Food: 4
Service: 4
Love the food here. Great family restaurant.
Atmosphere: 5
Food: 5
Service: 5
Busy
Delicious food and fresh all day dim sum
Atmosphere: 4
Food: 5
Service: 4
We found the chinese food here way way better than all the other ones around the area. They serve a bit slow because they cook as you order which is a plus for us.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
As it's owner couple operated, wait time could be longer than usual but I can guarantee you the exceptional dim sum quality is worth every minute of your wait.
Simply the undisputed best of the best in town.
At first, I was also taken aback by the service level but as we get to know more and more about how committed the owner couple are towards their food quality, we have become so grateful that we come every Sunday after church.
If you are not demanding on dim sum experience, highly recommend for you to try somewhere else.
But if you are addicted to quality dim sum and Chinese food experience just like me, don't waste your money elsewhere.
Atmosphere: 5
Food: 5
Service: 3
My family of 10 had dinner at Sam's. We enjoyed all the dishes ordered. Top notch authentic food was served. Best Chinese restaurant in KW!
Atmosphere: 4
Food: 5
Service: 4
The dim sum was amazing. We also tried 乾炒牛河 which was out of expectation, not too dry and just perfectly fit. Delicious! I will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
Double check your bill. They secretly add more items to it. Happens twice to me now.
Owner was very kind, food was delicious and freshly made! Lots of dim sum options ❤️
Atmosphere: 5
Food: 5
Service: 5
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