Next time, I’ll choose the McDonald’s near Walmart.
Atmosphere: 1
Food: 1
Service: 1
Donna Koster
We really enjoyed the meals, the burgers are fantastic and good quality. We also had onion rings and they were delicious too. Would recommend.
Atmosphere: 4
Food: 5
Service: 5
Semina Keshwani
Update: I followed up via email as requested, but I haven’t received any response. It’s beginning to seem like the emphasis on customer feedback might be more for show than genuine concern.
Original Review : Absolutely Disgusting and Disappointing — Avoid at All Costs
My friend and I ordered two grilled chicken burger combos. At first, the food tasted fine, even good. But a few bites in, I noticed a strange smell coming from my burger. I tried sniffing each part, the bun, the pickles, the chicken, but couldn’t pinpoint it. I had to stop eating because I felt like I was going to throw up. I didn’t say anything to my friend because I didn’t want to ruin her appetite. But as soon as she saw me drop that burger, she said, “It stinks, doesn’t it?” That’s when we realized both our burgers were bad. We stopped eating immediately.
I went to the counter and let them know. All I got was a flat “Sorry.” No explanation, no concern, no offer to refund or replace the food — nothing. My friend went up separately to talk to someone else and got the same response: “Sorry.” That was it. No investigation, no concern, no offer to replace the food, no refund, just a flat, uninterested apology. To make matters worse, we both ended up sick later that evening. Clearly, something in those burgers was spoiled.
This place does not care about customer safety, let alone satisfaction. And that’s horrifying when you consider they’re handling food that people are putting into their bodies. A mistake is one thing — but refusing to take accountability, investigate, or even offer basic compensation is a whole different level of negligence. Do yourself a favor and do not eat here. It’s not worth the risk to your health, your time, or your money. I wouldn’t wish this experience on anyone.
Atmosphere: 1
Food: 1
Service: 1
naruto saxena13
Amazing service Sumit and Namrita served very quickly and kindly. They truly work hard and diligently, will come again for sure!
Atmosphere: 4
Food: 5
Service: 5
Malak
I went w my friend yesterday and they offer halal beef and chicken they even do it on separate grill i love this location also the workers were nice fav burger😋
Atmosphere: 5
Food: 5
Service: 5
Bhumika Ladumor
Had an awesome experience at South Side Burger! The burgers were juicy, flavorful, and made to perfection. The fries were crispy and well-seasoned – the perfect side. The vibe was relaxed and welcoming, making it a great spot to hang out. Special thanks to Sumit and Ravi for their friendly service and great energy. They really made our visit enjoyable. If you’re craving a solid burger with good vibes, South Side Burger is a must-try. We’ll be back!
Chelsea Didorak
DO NOT EAT HERE!!!!! Don’t order from here, nothing. My husband and I ordered from here through skip the dishes. In the past we have had great experiences. This time we were shorted food, drink substitutions were made without our knowledge and the food we did get was not what we ordered. We called to find out what happened and they didn’t care. No apology no refund offered nothing. They tried to say we got what we ordered until the order was read back to them and they realised they were wrong. We were then told to get a refund through skip and hung up on. We were refunded 30% of the cost through skip. Based on the phone experience I believe a language barrier is to blame for this. If you can’t read and understand English you shouldn’t be preparing food from an app. What would have happened if allergies or dietary restrictions were involved?
Andrew Grygorachyk
Delicious with great service!!
tori cross
Very clean environment, food tasted great and the staff were very friendly. Also music playlist was bumping
Order was wrong. Also employee kept reaching for toppings that I hadn't asked for. One specific that im heavily allergic to and I sternly said no not pickles, I didnt ask for that. I Felt rushed and then they ended up forgetting parts of my order. Awful. Dont come here
Atmosphere: 1
Food: 1
Service: 1
Shashank Garg
Ordered a beef and chicken burger The person put my beef on the grill and left So it came out to be a burnt beef and bacon bitter burger Chicken burger was edible but nothing great
Atmosphere: 4
Food: 1
Service: 4
WhiteWolf 70 (White Wolf70)
Great food. Good service.
Atmosphere: 5
Food: 5
Service: 5
Mike Gervais
We placed an order online for delivery and the burgers came topped wrong with toppings we don’t like. The fries were ice cold when they got to us as well. I requested a refund and was a denied. I guess I’ll never come back here again.
French fries sucks
Next time, I’ll choose the McDonald’s near Walmart.
Atmosphere: 1
Food: 1
Service: 1
We really enjoyed the meals, the burgers are fantastic and good quality. We also had onion rings and they were delicious too. Would recommend.
Atmosphere: 4
Food: 5
Service: 5
Update: I followed up via email as requested, but I haven’t received any response. It’s beginning to seem like the emphasis on customer feedback might be more for show than genuine concern.
Original Review : Absolutely Disgusting and Disappointing — Avoid at All Costs
My friend and I ordered two grilled chicken burger combos. At first, the food tasted fine, even good. But a few bites in, I noticed a strange smell coming from my burger. I tried sniffing each part, the bun, the pickles, the chicken, but couldn’t pinpoint it. I had to stop eating because I felt like I was going to throw up. I didn’t say anything to my friend because I didn’t want to ruin her appetite.
But as soon as she saw me drop that burger, she said, “It stinks, doesn’t it?” That’s when we realized both our burgers were bad. We stopped eating immediately.
I went to the counter and let them know. All I got was a flat “Sorry.” No explanation, no concern, no offer to refund or replace the food — nothing. My friend went up separately to talk to someone else and got the same response: “Sorry.” That was it. No investigation, no concern, no offer to replace the food, no refund, just a flat, uninterested apology. To make matters worse, we both ended up sick later that evening. Clearly, something in those burgers was spoiled.
This place does not care about customer safety, let alone satisfaction. And that’s horrifying when you consider they’re handling food that people are putting into their bodies. A mistake is one thing — but refusing to take accountability, investigate, or even offer basic compensation is a whole different level of negligence. Do yourself a favor and do not eat here. It’s not worth the risk to your health, your time, or your money. I wouldn’t wish this experience on anyone.
Atmosphere: 1
Food: 1
Service: 1
Amazing service Sumit and Namrita served very quickly and kindly. They truly work hard and diligently, will come again for sure!
Atmosphere: 4
Food: 5
Service: 5
I went w my friend yesterday and they offer halal beef and chicken they even do it on separate grill i love this location also the workers were nice fav burger😋
Atmosphere: 5
Food: 5
Service: 5
Had an awesome experience at South Side Burger! The burgers were juicy, flavorful, and made to perfection. The fries were crispy and well-seasoned – the perfect side. The vibe was relaxed and welcoming, making it a great spot to hang out. Special thanks to Sumit and Ravi for their friendly service and great energy. They really made our visit enjoyable. If you’re craving a solid burger with good vibes, South Side Burger is a must-try. We’ll be back!
DO NOT EAT HERE!!!!! Don’t order from here, nothing. My husband and I ordered from here through skip the dishes. In the past we have had great experiences. This time we were shorted food, drink substitutions were made without our knowledge and the food we did get was not what we ordered. We called to find out what happened and they didn’t care. No apology no refund offered nothing. They tried to say we got what we ordered until the order was read back to them and they realised they were wrong. We were then told to get a refund through skip and hung up on. We were refunded 30% of the cost through skip. Based on the phone experience I believe a language barrier is to blame for this. If you can’t read and understand English you shouldn’t be preparing food from an app. What would have happened if allergies or dietary restrictions were involved?
Delicious with great service!!
Very clean environment, food tasted great and the staff were very friendly. Also music playlist was bumping
Restaurantji Recommends
Very good service, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Order was wrong. Also employee kept reaching for toppings that I hadn't asked for. One specific that im heavily allergic to and I sternly said no not pickles, I didnt ask for that. I Felt rushed and then they ended up forgetting parts of my order. Awful. Dont come here
Atmosphere: 1
Food: 1
Service: 1
Ordered a beef and chicken burger
The person put my beef on the grill and left
So it came out to be a burnt beef and bacon bitter burger
Chicken burger was edible but nothing great
Atmosphere: 4
Food: 1
Service: 4
Great food. Good service.
Atmosphere: 5
Food: 5
Service: 5
We placed an order online for delivery and the burgers came topped wrong with toppings we don’t like. The fries were ice cold when they got to us as well. I requested a refund and was a denied. I guess I’ll never come back here again.
Food: 1
Service: 2
Loading...