Staff here are incredibly rude, ignorant and bullies. Constantly screwing up orders and refusing to fix the issues they make and accuse customers of trying to steal. Won't be back and will be reporting to corporate about this location.
Atmosphere: 1
Food: 2
Service: 1
DIY Institute
Came in and ordered a coffee and a wrap. The coffee was amazing as always but the food had no taste it was super
Atmosphere: 3
Food: 1
Service: 5
Lynn Diebold
Wonderful staff and items for consuming..Dietary restrictions: Protein items on menu.May choose ingredients for drinks.Parking: Park or drive through..lots of roomWheelchair accessibility: One level for entry, Café on one floor..
Atmosphere: 5
Food: 5
Service: 5
Danny s
I ordered a Cheesy Danish and Ice shaken espresso. Ice shaken espresso was not at all sweet, as they forgot to put the sweet flavor shots.Cheesy Danish looked like it fell on the floor. And then was packed and handed over to me.Also added the time on the clock can be compared to the receipt.
Atmosphere: 5
Food: 1
Service: 5
Billie Horney
Just waited 10 mins in drive thur went to pay debit and the machine went down. Was asked to go into pay but was running late for an apointment so i told them i had to go. Drove away without no coffee.... what a waste of time. There debit machine aways seems to be
Atmosphere: 1
Food: 1
Service: 1
Marc Habib
Coffee is super cold first thing in the morningAnd bakeries should be warmed up, and they didn't.
Food: 1
Service: 1
Emily
Yucky! Be careful if you're ordering food from here! I thought since it's my birthday I'd treat myself to a birthday cake pop... it got something green on it! Yuck! I ordered thru uber eats. Trying to get a refund because this is nasty and nobody's refunding me ! Gross. Won't be back to this location ?
Food: 1
Marie R
The drive thru employee at this location on November 12, 23 at 6pm is extremely rude. I won’t return to this location because of this particular worker. This is a shame. He made me feel humiliated for his passive aggressive attitude. On top of this, my order was wrong(which was fine) and I received no apology from him for being sold out of items on the menu— all I got was a rude passive aggressive attitude from this man, making me feel unwelcome and uncomfortable.I would suggest he be trained in customer service.
Service: 1
Jennifer Pomeroy
Visited today at 11:40am and placed an order in person as the drive thru line was out to the road - thinking in person would be quicker. We stood there for 30 mins waiting for our drinks as mobile order after mobile order was being prepared by 3 staff, instead of preparing drinks for the 20 other plus customers who were also standing in line waiting 30 mins for their drinks. I understand there’s a queue with the mobile orders as someone could have ordered before us, but waiting 30 mins IN PERSON for coffee is absurd. We would have been better going in the drive thru. I think the store needs to consider only accepting a certain number of mobile orders when they’re busy.
Coffee was awful and service is below average! No breakfast choices either.
Atmosphere: 1
Food: 1
Service: 1
Chandan Pradhan
I ordered 3 caramel macchiatos today. 2 had caramel. 3rd one was just coffee with no sugar or caramel. I don't know how I feel about it. Strangely enough, this is not the first time my order got messed up at this location.
Atmosphere: 5
Food: 1
Service: 3
Veronica Prescott
Wonderful staff!! Thank you for making my day, when uber eats messed up. Starbucks came to the rescue and fixed the problem. Truely I didn't get the staffs name but you turned my day around so thank you very much ❤️
Service: 5
Melanie Coates
My go to stop on the way into the office. The drive thru staff provides exceptional and efficient service - ensuring I arrive at the office fully caffeinated and ready for the day ahead.
They left me unfair parking ticket after closing.
Staff here are incredibly rude, ignorant and bullies. Constantly screwing up orders and refusing to fix the issues they make and accuse customers of trying to steal. Won't be back and will be reporting to corporate about this location.
Atmosphere: 1
Food: 2
Service: 1
Came in and ordered a coffee and a wrap. The coffee was amazing as always but the food had no taste it was super
Atmosphere: 3
Food: 1
Service: 5
Wonderful staff and items for consuming..Dietary restrictions: Protein items on menu.May choose ingredients for drinks.Parking: Park or drive through..lots of roomWheelchair accessibility: One level for entry, Café on one floor..
Atmosphere: 5
Food: 5
Service: 5
I ordered a Cheesy Danish and Ice shaken espresso. Ice shaken espresso was not at all sweet, as they forgot to put the sweet flavor shots.Cheesy Danish looked like it fell on the floor. And then was packed and handed over to me.Also added the time on the clock can be compared to the receipt.
Atmosphere: 5
Food: 1
Service: 5
Just waited 10 mins in drive thur went to pay debit and the machine went down. Was asked to go into pay but was running late for an apointment so i told them i had to go. Drove away without no coffee.... what a waste of time. There debit machine aways seems to be
Atmosphere: 1
Food: 1
Service: 1
Coffee is super cold first thing in the morningAnd bakeries should be warmed up, and they didn't.
Food: 1
Service: 1
Yucky! Be careful if you're ordering food from here! I thought since it's my birthday I'd treat myself to a birthday cake pop... it got something green on it! Yuck! I ordered thru uber eats. Trying to get a refund because this is nasty and nobody's refunding me ! Gross. Won't be back to this location ?
Food: 1
The drive thru employee at this location on November 12, 23 at 6pm is extremely rude. I won’t return to this location because of this particular worker. This is a shame. He made me feel humiliated for his passive aggressive attitude. On top of this, my order was wrong(which was fine) and I received no apology from him for being sold out of items on the menu— all I got was a rude passive aggressive attitude from this man, making me feel unwelcome and uncomfortable.I would suggest he be trained in customer service.
Service: 1
Visited today at 11:40am and placed an order in person as the drive thru line was out to the road - thinking in person would be quicker. We stood there for 30 mins waiting for our drinks as mobile order after mobile order was being prepared by 3 staff, instead of preparing drinks for the 20 other plus customers who were also standing in line waiting 30 mins for their drinks. I understand there’s a queue with the mobile orders as someone could have ordered before us, but waiting 30 mins IN PERSON for coffee is absurd. We would have been better going in the drive thru. I think the store needs to consider only accepting a certain number of mobile orders when they’re busy.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Great atmosphere, great products, kind staff.
Atmosphere: 5
Food: 5
Service: 5
Coffee was awful and service is below average! No breakfast choices either.
Atmosphere: 1
Food: 1
Service: 1
I ordered 3 caramel macchiatos today. 2 had caramel. 3rd one was just coffee with no sugar or caramel. I don't know how I feel about it. Strangely enough, this is not the first time my order got messed up at this location.
Atmosphere: 5
Food: 1
Service: 3
Wonderful staff!! Thank you for making my day, when uber eats messed up. Starbucks came to the rescue and fixed the problem. Truely I didn't get the staffs name but you turned my day around so thank you very much ❤️
Service: 5
My go to stop on the way into the office. The drive thru staff provides exceptional and efficient service - ensuring I arrive at the office fully caffeinated and ready for the day ahead.
Atmosphere: 4
Food: 4
Service: 5