Subway

1120 Ottawa St N #1020, Kitchener
(519) 894-6963

Recent Reviews

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Jaydeepsinh Darbar

I just visited here, and dawn provided me with the best customer service.

Atmosphere: 5

Food: 5

Service: 5

brayden gingerich

Terrible service here. There was 3 employees sitting in the back of place on there phone just talking, we waited 5 minutes for someone to take our order. When our order was taken, the staff member we had was not very rude, he looked very miserable and not careing. I kept on asking for more veggies on my salad he said no more, or I have to charge you. This was very terrible service. I'll never be coming back to this location or anyother Subway. Congratulations you lost my business.

Atmosphere: 1

Food: 1

Service: 1

Pavan Nayak

Worse experience ever. The employes dont know how to talk to customers . Everytime ask for something rude reply . Would never visit this store. Worse customer service

Atmosphere: 1

Food: 1

Service: 1

Sachin Bhagat

Worst Experience ! Firstly she handed me wrong order and then she called me back , to but the right one. But even in the right one, I ordered 6 sauces but there was not even a single one. The whole sandwiches was dried up with only some pieces of tomato and cucumber. Even the communication skills were really poor for that employee(some Indian female) VERY WORST EXPERIENCE!!!

Atmosphere: 1

Food: 1

Service: 1

Madison Czer

Best Subway I’ve had in a long while! Thank you ladies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunchips Harvest Cheddar

Shane Emerson

Very poor service, staff did not great nor smiles once. While making 2 different subs, she place the select cheese on the wrong sub, when told she simply took the cheese off the one and put it on the other, yes it's only cheese but it's the point as the one sub was a steak so still cross contamination. Then to boot never got napkins for the insane amount of sauce they put on.
Subway has fallin because they chose to follow the hiring strategies of Tim Hortons.

Atmosphere: 1

Food: 3

Service: 1

Charlaine Simpson

Great food, nice people. 👍

Atmosphere: 4

Food: 4

Service: 4

Dharik Shah

Employee(Indian Girl) was in hurry and made my sandwich looks something terrible, bad attitude and doing other work while making my sandwich. Needs to work on the customer service i guess and definitely on making good sandwiches

Food: 2

Service: 1

Aashka Shah

I don’t like the service here. There was an Indian girl and She was literally throwing veggies in the sub and while cutting the sub she broke the upper side of the bread and everything was spilling outside when I started to eat it. I can’t go here second time. Usually sub makers are not like this.

Atmosphere: 1

Food: 1

Service: 1

vesa sefsaliu

bro they drowned my sub with salt and pepper i couldnt taste anything else. my mouth is literally burning rn. i was excited to eat it too and they ruined it :(( im so sad

Naman Malik

Very disappointed with customer service by the girl she is rude and disrespectful and its very bad experience at this place , felt racist not sure the manager old lady is very nice you should do something about the girl please or else your rating keeps dropping as i saw similar reviews already i wish i could give half or zero star

Atmosphere: 1

Food: 1

Service: 1

Dev Patel

Very rude service

Service: 1

Jacob Mercer

Had my friend get mad at his game crawl around on all fours run to the back and start screaming obscenities while the staff was friendly and nice. Also, the food was really good. Sorry about Jake………

Atmosphere: 5

Food: 5

Service: 5

Parshva Parekh

Best place for subway. Hasan is very nice employee here. He helped me and served me the best. His suggestions and his cooking style was too precise and very professional. He didn’t spoiled a subway with multiple sauces. Awesome experience… keep it up Hasan.

Alex Cabral

Terrible all around. The workers make it seem like you’re annoying them with your presence, the veggies are rotten, the bread is undercooked and half their inventory was out. Don’t waste your money here.

Atmosphere: 1

Food: 1

Service: 1

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