SUBWAY
499 Lancaster St W #121, Kitchener
(519) 585-1212
Recent Reviews
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Excellent service by harkirat , greeted well , it’s the first time at any subway that I ordered online they put enough veggies.
Loved the experience
Atmosphere: 5
Food: 5
Service: 5
had such a great experience at Subway today! The sandwich maker Harkirat who prepared my order was incredibly talented and paid so much attention to detail. Every ingredient was placed perfectly, the portions were just right, and the sandwich looked as amazing as it tasted. They worked quickly but still made sure everything was fresh, neat, and exactly how I wanted.
It’s rare to see this kind of care and skill in fast food, and it really made my meal special. Huge thanks to the team, especially the sandwich artist who clearly takes pride in their craft. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Ordered online and was ready when we walked in. Great service. Great food. Just the right amount of toppings. Thank you!
L o l some people are just naturally not good Sandwich makers. A for effort tho
Atmosphere: 4
Food: 2
Service: 4
Went tonight for late supper just before 8pm. Counter was 10/10. Clean, fresh, full. Service 10/10. Young woman was friendly, knowledgeable, quick but accurate on order. Thanks Subway on Lancaster for a delicious supper!!
Atmosphere: 5
Food: 5
Service: 5
Today on June 23, 2025, we ordered one foot long veggie, one 6 inch foot long and one foot long nachos. Ms. Harkiran served us the best subs. She greeted us and helped us choose sauces. We are delighted with her service. One of the best subs we had here. Thanks Harkiran
Atmosphere: 5
Food: 5
Service: 5
I frequent this Subway and usually have a pleasant and quick mobile order experience.
I had a pretty rough time picking my order up today that echoes the other reviews that note the combative attitude of the staff working.
They also charge more for a combo deal at this location than any of the other locations in KW.
0 - customer service
Don’t go there, Not worth the money and time here
Lady at the counter was way rude to me
Not clean and the staff was very rude
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Well around great Subway location. Food was great, fair toppings portions and good service.
Atmosphere: 5
Food: 5
Service: 5
It is not opened. Closed for renovations but still listed as open.
Atmosphere: 1
Food: 1
Service: 1
The Indian lady broke the bread into half. I said this way i won’t be able to eat this. She replied this doesn’t matter. Is this proper customer satisfaction served??? 🤷♂️🤷♂️ She didn’t even say i would change or anything. Zero customer service !!!
Atmosphere: 5
Food: 1
Service: 1
I had a disappointing experience and won’t be returning. I ordered a sub online and noticed there was a lack of veggies. It feels like they’re cutting corners to save costs, which ultimately affects the quality of the food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Patty
If you don't accept coupons, just say so. Don't tell Item X won't work with coupon. Me and My buddy wanted to use the Build Your Own 2 Ftl coupon with veggie patty Sub but the rep told us that it won't work with that. So we got veggie delight instead.
Once I got back home, I was shocked to see that the coupon code does work with the veggie patty on the app and even more shocked when I found that I kinda paid more on veggie delight when using coupon rather than buying without it. I am pretty sure that coupons are meant to be beneficial deals and not otherwise.
Atmosphere: 1
Food: 1
Service: 1
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