Subway

725 Ottawa St S Unit 105, Kitchener
(519) 570-0023

Recent Reviews

Sort by
Penses Apple

I’m order online at 10:05 am today (Oct . 2 2025) I come to pick up few mins , a lady service said 10:50 am you come pick up …. My daughter is asking Why? She rude with my daughter … I don’t understand what happen .., please explain to me , what my daughter do something wrong ?

Service: 1

Sukhwinder Dhol

I tried the veggie patty here and it was so delicious and freshly made.Really deserve a 5 star rating.Highly recommend this subway if you healthy and tasty food.

Atmosphere: 5

Food: 5

Service: 5

Hardeep Singh

Best subway in the town..customer service is really good.And manager here is very welcoming

Sakina Palgharwala

Sleepy employee. Looks tired and cannot listen to the order. Worst Subway location. Do not visit

Jaydum Hunt

I would give this store a 0 is I could because of the staff that works there. One girl is continually rude to myself and my family.

They never have their soup and say every single day that they don’t have any.

We have been going every day for a week and we receive the same answer.

They are very skimpy on the vegetable and the energy of negativity runs throughout the store and the staff.

DO NOT eat here-the negative energy from the staff goes into the food and then into you. NOT RECOMMENDED!!

Ashley Botterill

Ordered online they didn't have the bread, missed the expected completion time by 20 mins.

Deepraj Shrimali

Probably the WORST SUBWAY I have ever been to, the staff is incompetent, rude, and does not prepare orders on time, I had to wait 20 for a pick-up order just to realize later that nobody has checked online if an order was purchased for a pick-up and then too a very lazy and absolutely horrendous services. Both ladies were talking to each other non-stop but were not working together. Even though there was no queue of customers, I had to wait 35 minutes to get my order. I'd never return, and I'd encourage other customers to be on top of their heads to get your food if you arrive, ordering from here is a testament to your patience.

Chris Phillis

I get a veggie sub all the time when I go to Subway. This location made me 2 of my regular footlong sub, and both had almost NO VEGGIES ON THEM!! If I get a veggie sub, I expect you to load. It. With. Veggies. (The only thing on the sub!!) I specifically asked for more of a few veggies on my sub when I ordered it, and didn't get more of those compared to the others either. Very disappointed with the service here, and I will not be ordering from this Subway ever again.

Shane Janes

Can't review the food as I didn't get any! Walked in, both workers looked at me, then continued to stay in the back for almost a minute before they came out. Yep! Know one else has a schedule!

David Snyder

Ordered supper for my wife and 3 kids first got told only have 1 kind of bread then I got asked if I was hard of hearing when I asked if they are making more then the employee told me she can't make 6 subs I have to get 2 and then maybe she will make 4 more ordered my sons drinks and the fountain machine didn't work she then says on tough luck whole time very rude never again and will be telling family and friends the same

Scott Carey

It's always been good to me here.

Atmosphere: 5

Food: 5

Service: 5

alan sebastian

New guy is not great.

I was a regular cutomer here.
Girl staffs here are doing a great job, but the new guy is not providing a good service.

Whenever he is serving there will be only white bread, also he put ingredients in less than usuall quantity. It is only 8 45 PM and he says there is only white bread, this is not the first time this has happened.

Atmosphere: 1

Food: 3

Service: 1

Jigar Bambhroliya

Where is sauces?
Where is onion?
To be honest, I didn’t like your service.
I tried many times of your foods but I never satisfied with your food.

Atmosphere: 1

Food: 1

Service: 1

peter luu

Wrong order, no communication on items not available, and dismissed.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sweet Onion Chicken Teriyaki

Patel Dhruv

Onwner is a that kind of person who teaching customers that what they supposed to do.

In pickup order I went early and he told me that you’re supposed to wait outside until order get ready. I don’t know why he shouldn’t need to care if customer is inside when it’s not busy.

Apart from that I order subway before for takeout and I asked to make it tosted and grilled but I only got subway without tosted and grilled.

And, that’s why I went early, owner needs to be change for batter sales.

Atmosphere: 1

Food: 1

Service: 1

Loading...