Subway

120 Ottawa St N Suite 113, Kitchener
(519) 568-7667

Recent Reviews

Sort by
TAUSEEF shafqat

Rude people. Don't know how to do customer service

Atmosphere: 1

Food: 1

Service: 1

Nick L

I don’t think I’ll be eating at this one again. I got half the meat. “I used 2 scoops, sir” she said. 2 half scoops (watched the whole time) and with the chicken water at the bottom of the bin and poured it into my sub. I did almost walk out but I hadn’t eaten since I got off work and was starving! My sub was then soggy and I’m not big on soggy bread but ate it anyway. Very disappointed in the food. The server was nice and took my criticisms lightly but guessing they have practice with that. Next time I’ll look at reviews before eating at a subway

Atmosphere: 3

Food: 1

Service: 3

Faye Norlock

Very poor management not happy with my order the worker didn't even know how to make the sandwiches plus use same bread to make a new one

Atmosphere: 1

Food: 3

Service: 1

Ben Short

It is a beautful place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Cheese Dipper

Palak Vekariya

I reached at this place at 10:27 pm though it was closing at 10:30 pm. It's not even the time yet so this is totally inappropriate.

jaswinder singh

Spend $15 on salad & couldnt get even half box worst

Pat Falletta

Wow. I just tried the steak and bacon using a coupon. It's definitely a great deal even at full price. The lady working there is very nice too. ?

Atmosphere: 5

Food: 5

Service: 5

chad l

Owner is worried about adding extra lettuce instead of pleasing customers, small amount of every item added to your sub. Ask for it to be panini pressed and wouldn’t do it where as every other subways does. Later proceeds to say if you go to other franchises they make your order and you have no say on what they add. Where that isn’t true at all every franchise will add extra lettuce without a fuss. If your main priority is profit you shouldn’t be in a industry where pleasing customers should be your main priority…Instead of trying to argue see where the customer is coming from, especially if they told you every other subway will add more lettuce or throw my sub in a panini press.

Atmosphere: 1

Food: 1

Service: 1

Julie McWhirter

I went to subway to get a salad bowl, as I’ve done many times. This time however, the ‘owner’ Sangrita told me because I replaced rice with lettuce, I could only have 2 toppings…? I never been limited to putting toppings on in the past. When I asked for clarification, she started to get rude and bothered and made me seem very unwelcome and unappreciated as a customer. Needless to say, I will not be returning back to this location.

Atmosphere: 1

Food: 1

Service: 1

Richa Patel

We ordered online and we paid extra for more sauces and more veggies but the owner denied and was behaving very rude with us !

Atmosphere: 1

Food: 1

Service: 1

priyanka fenil

Owner did not change the gloves when he finished with previous non veg order. He was so rude with the customer.

Jay Khatri

Went there to take an order today. Very poor service, staff didn't know how to talk with a customer. Even asked extra charge just for a paper bag.

Atmosphere: 1

Food: 1

Service: 1

vandana sakhiya

That subway experience was terrible. I used a Buy 1 Get 1 promotion code when ordering online, but the sandwich I received wasn't properly wrapped, and the bread was different from what I ordered, with very few veggies. Then, when I asked for a paper bag at pickup, I was told I had to pay for it, even though it's usually free at every Subway.

Atmosphere: 1

Food: 1

Service: 1

Bansi Hirpara

Worst subway I have ever seen in my life. I ordered online with promotion code Buy 1 Get 1 they had running on. When I opened the loose wrap (they were not any sticker on to seal it), the bread was different than I selected with very less veggies.Also when I went to pick up and asked for paper bag, she said you are getting one free sub because of promotion, you have to pay for paper bags which usually free at every Subway.

Atmosphere: 1

Food: 1

Service: 1

Chandrapal Bhati

Worst subway I ever eat in my life, no veggies, less chicken and almost no sauce!!

Food: 1

Service: 1

Loading...