Subway

120 Ottawa St N Suite 113, Kitchener
(519) 568-7667

Recent Reviews

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Bana Rezene

The cashier tried to make my sandwich with the same gloves that I saw her giving changes to another customer.

Atmosphere: 1

Food: 1

Service: 1

Naveed Khan

I had a wonderful experience at Subway thanks to Rajvi. She was extremely friendly, patient, and attentive while preparing my order. She listened carefully to what I wanted, made helpful suggestions, and put everything together with care. It’s rare to see such genuine customer service, and she really made my visit enjoyable. Rajvi’s positive attitude and professionalism are a great reflection of Subway—I’ll definitely be coming back

Atmosphere: 5

Food: 5

Service: 5

Bugzy

I showed up with 20 minutes left (22:40) until this location closed. I was told a delivery came in and subway was closed and I couldn't order food... the sign is still saying open currently at 22:55.

Its honestly frustrating having this problem. I get it, someone walks in 22:59 and orders 6 subs.. even I would say no to that.. but 20 minutes.. give me a break.

As I type this, Im watching a other customer get denied service before closing..

Atmosphere: 3

Food: 4

Service: 2

Zack Man

Brown hair in my food

Atmosphere: 3

Food: 3

Service: 3

Nicole kras

Do not waste your money here. Placed several online orders and even if you put extra they will never give it to you. They want to save money any way they can. Go to the Frederick location and you will not be disappointed

Atmosphere: 1

Food: 1

Service: 1

Sanjay Upadhya

Zero Quality Sub. Disappointing service.

Atmosphere: 1

Food: 1

Service: 1

Divya Patel

The worst subway ever....zero on taste, zero on service.

I placed online order and asked for 4 different sauces that to little extra they just put 1-2 sauce and only 1 strips , the rule it self is 3 passes of each sauce they don't follow.

Also, I asked for grilled sub which they decline just because it's not working but they were using lately for other customer.

No quality breads felt 2-3 days old and hard to eat.

Atmosphere: 2

Food: 1

Service: 1

Rebecca Robertson

I used to go here about once a week until today when they wouldn’t let my three-year-old who was about to pee themselves use the washroom and the owner decided to abrasively argue with me saying that I was forcing them to let me use the washroom because Dairy Queen would not let us. We ended up leaving and going to Tim Hortons. Wild behavior.

Atmosphere: 1

Food: 1

Service: 1

gunvir goraya

Horrible experience at the store with rude employees and the worst quantity and quality. Will never visit again.

Atmosphere: 1

Food: 1

Service: 1

Mansimar kaur

Went to the store for the first time and the experience was not so good. The girl working over there was not friendly. She havent greeted at all. Plus, the subs were not tasty, vegies were very less. Overall the experience was not good enough as compared to other subway stores. The girl seemed to judge me and my friends, we felt really uncomfortable. Will never come back to this store.

Michael Schmidt

I'd just like to start by saying that I will not be a repeat customer to this poorly managed subway. I bought a tuna sub with double meat and recieved skimpy little scoops that didn't even fill the spoon. The employee was so cheap on the toppings, four little pieces of spinach, the same with onions and pickles, that's all I got on it and still couldn't receive a little more. I go to other subways two to three days a week but this one was horrible. The manager who didn't make my sub, or I would have walked out without the sub, kept sneezing on her shirt. This may be the standard in India but it's not in Canada. The sub was sub par and for a twenty dollar sub I should be full. This subway also charges more than other subways. Take a hint from your 3.3 star reviews.

Patel Darpan

Worst subway ever haven’t seen any kind of bussiness still running. No cleanliness not even trained staff. This location good at nothing at all seriously subway franchise hase to take a look at this store.

Spencer M

I don’t know why I keep giving this location business. It’s nearby and convenient, but this is the last time I’ll be purchasing from this location.

Every time I order from here I get smaller subs than ANY other nearby location. Pay by the app for double cheese? Only single cheese. Ask for extra vegetables? Get 3 slices of cucumber on a footlong.

I’ve given too many chances at this point, and this was my final one. Go to any other subway in the area.

Jaydeepsinh Darbar

Subway delivers fresh and delicious food with a wide range of customization options. The ingredients are always fresh, and the staff is friendly and efficient, making the experience pleasant. A special mention to a Gujarati lady employee for her polite, attentive, and outstanding service, which made the visit even more enjoyable. Highly recommended for a quick and satisfying meal!

Graham 007

Worst subway in town. Never had a subway cheap out on the toppings like this one. Literally go to any other subway and get better value for your money where they will give you a fair amount of veggies. This location will rip you off.

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