Subway
2960 Kingsway Dr Unit # F002a, Kitchener
(519) 896-8969
Recent Reviews
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The worst experience that I have ever faced by your staff by giving bad services to bad food taste. You staff doesn’t have any humbleness to the customers. if you really would like to see the best staff welcoming then you should need to make some improvements for staff learning. I do not normally give the feedback but this time I seriously got very bad with the worst service.
Your staff doesn't have any manners. if customer asked for anything or any service, it should be fulfilled by the staff. Learn some professionalism. Worst subway service I have tried in a while.
I ordered one foot-long and one 6-inch veggie patty sandwich from their app, and I added “more” for all the sauces I wanted, and when I had it, there were literallyyy zero sauce, like it didnt even have regular amount of sauce, It was just plain vegetables and bread. So disappointed with the food quality.
This is the second time I come here and the cucumbers have gone completely bad and instead of them throwing them out and adding new cucumbers, they put them on your sub anyway… I had to pick them out when I got home (pictured)
I ordered a footlong Veggie Patty through the Subway app with onions, green peppers, olives, extra crispy onions, and five sauces. I clearly mentioned I wanted it grilled and toasted. They completely ruined my order. They didn’t add the veggies properly, the sandwich wasn’t grilled or toasted, and nothing was fresh. The food was awful. I don’t recommend this store at all.
One of the worst subway outlets. I don’t think I have got the correct order even once from this outlet. The order is often late by 20-30 mins and the staff is rude and have a don’t care attitude
Worst customer service, they already have lot of 1 star reviews now I know why. Staff will make you feel like they are doing favor on you, Subway application offers never works in their store. Change your people or loose the business.
Shittiest service I've ever had. I've ordered a veggie pattie sub and asked for less crispy onions and the girl working there poured a bucket of it. And when I called the shop, the employee is telling that you asked for it. Thanks for ruining my dinner. Not gonna order from here.
This restaurant is a nightmare. They really need to change the management staff. They are absolutely rude and zero customer service skills. Why would they even bother to keep such people running their restaurant. Trust me you got a bunch of respectful and kind people with high experience in customer service out there. I was in this restaurant on 15th jan at 8.50pm. I placed an order for a sub. The store closed at 9pm wherein they took sweet 10 mins to make a sub. I asked them to grill my sub because I do not like my sub to be raw. The manager said that they cannot do it because the sauces were oozing out and their griller is very old to handle a sub with extra sauces. I asked them if they could make me a new sub instead but the manager denied saying that they close at 9 pm with a very rude tone of voice. They could not make me a new sandwich because they ruined my previous one and they HAD TO GO HOME. I mean seriously who does that to a customer! They should understand that their salary comes up from our purchases. Secondly, the music in the restaurant was so loud with the punjabi music running that we could barely hear anything. When I asked the manager for HER name, she said that she would not tell me her name. Aren't workers supposed to wear a name tag at work? The owners should know how their employees have been ruining the reputation of their store. Make your staff more humble!
Atmosphere: 1
Food: 1
Service: 1
Surprised to see that employees were not changing gloves even after making 10 sandwiches. Asked to add smashed Avocardo, she added just one but charged me for two. I usually visit different subways but this was the worst I have visited.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very disappointed.less presentations. If i say in simple way their staff is not proper trained
Atmosphere: 1
Food: 1
Service: 1
I usually go to this subway and honestly the staff here is so rude and feels like they don’t want to work there
RUDE PEOPLE!!!!!
Don’t care about food and customers.
I added many veggies and Sauces in online order. They added only few veggies not all them and 2-3 Sauces and don’t add cheese slide as well.
Atmosphere: 2
Food: 1
Service: 1
Last week, I visited Kitchener and ordered a footlong chicken teriyaki sub. It was really good. The girl who served me was very nice and provided excellent service without rushing.
Atmosphere: 5
Food: 5
Service: 5
Very poor service my sandwich was not grilled properly i asked them to grill the girl there “GURPREET” was rude and straight away said no and kept ignoring me
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